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Customer Service Representative
hace 2 meses
About the Role:
We are seeking a highly skilled Customer Service Representative to join our team at Blu Selection in Valencia. As a Customer Experience Specialist, you will be responsible for providing exceptional support to our customers in the optics sector.
Key Responsibilities:
- Provide top-notch customer service to customers in the optics sector, ensuring their needs are met and exceeded.
- Collaborate with colleagues to improve the customer experience and develop innovative solutions to customer queries.
- Troubleshoot and resolve customer issues in a timely and professional manner.
- Manage payment inquiries and resolve any discrepancies in a fair and efficient manner.
- Contribute to the development of business processes to enhance the customer journey and satisfaction.
Requirements:
- Native-level proficiency in Dutch and a C1 level in English.
- Minimum MBO4 diploma.
- Excellent communication and problem-solving skills.
- Proactive and solution-oriented approach.
What We Offer:
- A competitive yearly gross salary of €18,000.
- Free Spanish classes to enhance your language skills.
- A dynamic and international work environment with 24 nationalities.
- Opportunities for professional growth and development.
