IT Helpdesk Support
hace 3 meses
Our client, a leading global IT consultancy company, is recruiting for ** IT ** ** Helpdesk Support ** to join their business in
*** **Spain.**
**Position Title**:
**IT Helpdesk Support**
**Position Type**:
- Employment contract**Start Date**:
- ASAP**Location**:
- Madrid Spain**Contact**:
- Minghui Han | + 00 49 1721401062**Responsibilities**:
- Providing full desktop support on client’s side- Desktop software installation, debugging and configuration- Mobile phone software installation, configuration, debugging and troubleshooting- Reinstall desktop system, configuration, debugging, repair driver, download and upgrade driver- Telephone line, telephone network troubleshooting- Maintenance and replacement of peripherals’ accessories hardware, incl. Printers, fax machines, scanners, projectors, etc.- Routine inspection of printing equipment, conference room, server room.- 2nd level hardware maintenance, such as laptop, desktop, spare parts management and replacement services- Equipment fault handling - System hardware or network problems handling- Server room access control- Monitoring system event request - Providing monitoring video playback and extraction etc.- Air condition and UPS routine maintenance in server room, coordinating with and monitoring the vendor to technical support and maintain- Wireless network fault handling, the quality test of wireless network, whether having blind spots, delay, switch, etc.)- Dedicated network line fault handling, dedicated network warning, tracking and detecting (on-off, delay, switch etc. ), assisting in testing and repairing network line fault- Fault handling and maintenance of Access Control System, Monitoring System, Attendance System
**Qualifications**:
- Qualified IT Specialist or Bachelor or above degree in IT or engineering- Fresh graduates with high IT affinity and interest in IT technical support or 2+years working experience in a similar role- Fluent English, fluent Spanish, and Chinese is a plus.
- For more details contact:- Quoting reference:
- ES_MGMH_ITHS_- Or call
- **_Ming_**
*** on:
- + 00 49 1721401062- View our latest jobs:- Follow us on twitter:**_Please note:_**- _- _- _ If you are working for the client we are representing, but have confirmation you are leaving a permanent or contract position, please discuss this with us, so we can discuss representation with you._
- _**Group Head Office**
**Manning Global AG**
**Hohenzollernstraße 60, 80801 Munich, Germany**
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