IT Helpdesk Support

hace 5 meses


Madrid, España Manning Global A tiempo completo

Our client, a leading global IT consultancy company, is recruiting for ** IT ** ** Helpdesk Support ** to join their business in
*** **Spain.**

**Position Title**:
**IT Helpdesk Support**

**Position Type**:

- Employment contract**Start Date**:

- ASAP**Location**:

- Madrid Spain**Contact**:

- Minghui Han | + 00 49 1721401062**Responsibilities**:
- Providing full desktop support on client’s side- Desktop software installation, debugging and configuration- Mobile phone software installation, configuration, debugging and troubleshooting- Reinstall desktop system, configuration, debugging, repair driver, download and upgrade driver- Telephone line, telephone network troubleshooting- Maintenance and replacement of peripherals’ accessories hardware, incl. Printers, fax machines, scanners, projectors, etc.- Routine inspection of printing equipment, conference room, server room.- 2nd level hardware maintenance, such as laptop, desktop, spare parts management and replacement services- Equipment fault handling - System hardware or network problems handling- Server room access control- Monitoring system event request - Providing monitoring video playback and extraction etc.- Air condition and UPS routine maintenance in server room, coordinating with and monitoring the vendor to technical support and maintain- Wireless network fault handling, the quality test of wireless network, whether having blind spots, delay, switch, etc.)- Dedicated network line fault handling, dedicated network warning, tracking and detecting (on-off, delay, switch etc. ), assisting in testing and repairing network line fault- Fault handling and maintenance of Access Control System, Monitoring System, Attendance System

**Qualifications**:
- Qualified IT Specialist or Bachelor or above degree in IT or engineering- Fresh graduates with high IT affinity and interest in IT technical support or 2+years working experience in a similar role- Fluent English, fluent Spanish, and Chinese is a plus.
- For more details contact:- Quoting reference:
- ES_MGMH_ITHS_- Or call
- **_Ming_**
*** on:
- + 00 49 1721401062- View our latest jobs:- Follow us on twitter:**_Please note:_**- _- _- _ If you are working for the client we are representing, but have confirmation you are leaving a permanent or contract position, please discuss this with us, so we can discuss representation with you._
- _**Group Head Office**

**Manning Global AG**

**Hohenzollernstraße 60, 80801 Munich, Germany**

Sitz der Manning Global AG: München, HRB 170058 Amtsgericht München, Vorstandsvorsitz: Rachael Manning

**Munich/ Dusseldorf/ Bonn (DE) - Dublin (IRE) - Liverpool (UK) - Zurich (CH) - Lille (FR) - Changzhou (CN) - New York/ Houston (USA) - Zagreb (HR) - Timișoara (RO) - Madrid (ES) - Istanbul (TR)


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