IT - Helpdesk
hace 2 semanas
Para realizar una sustitución temporal (4/5 meses aproximadamente), buscamos una persona con perfil de IT-HelpDesk para gestionar las incidencias de los usuarios (en la oficina o remoto) resolviendo las problemáticas de nível 1 y 2.
Capacidad en la utilización de herramientas de tickets para gestionar incidencias, solicitud de servicio y hacer seguimiento de todos los tickets.
Ser capaz de monitorizar los servicios y los sistemas vitales de la compañía.
Buen utilizo de Excel para hacer recopilación de datos, análisis y reporte de KPI’s.
Conocimiento en el utilizo del Directorio Activo de Microsoft para la gestión de los usuarios y grupos.
Experiência requerida:
- Experiência en gestión de Hardware:
- Experiência en mantenimiento (cambio de piezas, upgrades, etc.) de portátiles Lenovo.
- Experiência en mantenimiento de sistemas de videoconferencia.
- Experiência en configuración y mantenimiento de dispositivos móviles (Android, IOS).
- Experiência en configuración y mantenimiento de impresoras Ricoh.
- Soporte de sistemas operativos:
- Windows 10, 11.- Experiência en instalación (instalaciones desatendidas, creación modificación de imágenes de SOs),
- Configuración y mantenimiento y resolución de problemas.
- Mantenimiento y soporte de redes:
- Switching, mantenimiento y troubleshooting de switches.
- Wireless, mantenimiento de wifis.
- Conocimientos de servicios de red DHCP, DNS.
- Soporte de aplicaciones
- Conocimientos y mantenimiento de Sistema Office 365 y de las aplicaciones de colaboración como Outlook, Teams and SharePoint.
El perfil que requerimos será una persona:
- resolutiva y con alta capacidad de organización, analítica y metódica
- con conocimientos elevados en: Excel, Word y PowerPoint
- con buen nível de inglés
- proactiva, dinámica y organizada
- Bip Iberia, en compromiso y coherencia con la Ley Integral para la Igualdad de Trato y la No discriminación tiene abiertas todas las posiciones de búsqueda de perfiles a todas aquellas personas que estén debidamente cualificadas para cubrir la vacante, independientemente de su edad, discapacidad, género, orientación sexual o política, raza o creencia. _
- BUSINESS INTEGRATION PARTNERS CONSULTING IBERIA, S.L. no comunicará sus datos a terceros salvo obligación legal. Así mismo, el periodo de conservación de su CV como máximo 1 año, en el que será destruido. _
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It Helpdesk Manager
hace 3 semanas
Madrid, España Jordan Martorell S.L. A tiempo completoIT Helpdesk ManagerMadridMadrid, Community of Madrid, ESGeneral Responsibility: A Helpdesk Manager plays the role in managing and coordinating the activities of a helpdesk or IT support team.The responsibilities typically include a combination of administrative, technical, and customer service tasks.It also plays a pivotal role in maintaining a high level of...
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It Helpdesk Manager
hace 3 semanas
Madrid, España Insud Pharma A tiempo completo.General ResponsibilityA Helpdesk Manager plays the role in managing and coordinating the activities of a helpdesk or IT support team.The responsibilities typically include a combination of administrative, technical, and customer service tasks.It also plays a pivotal role in maintaining a high level of customer satisfaction and overall IT service...
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It Helpdesk Manager
hace 3 semanas
Madrid, España Insud Pharma A tiempo completoGeneral ResponsibilityA Helpdesk Manager plays the role in managing and coordinating the activities of a helpdesk or IT support team.The responsibilities typically include a combination of administrative, technical, and customer service tasks.It also plays a pivotal role in maintaining a high level of customer satisfaction and overall IT service...
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It Helpdesk Manager
hace 2 semanas
Madrid, España Insud Pharma A tiempo completoA Helpdesk Manager plays the role in managing and coordinating the activities of a helpdesk or IT support team.The responsibilities typically include a combination of administrative, technical, and customer service tasks.It also plays a pivotal role in maintaining a high level of customer satisfaction and overall IT service quality.Specific Responsibilities...
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It Helpdesk Manager
hace 2 semanas
Madrid, España Jr Spain A tiempo completoA Helpdesk Manager plays the role in managing and coordinating the activities of a helpdesk or IT support team.The responsibilities typically include a combination of administrative, technical, and customer service tasks.It also plays a pivotal role in maintaining a high level of customer satisfaction and overall IT service quality.Specific...
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It Helpdesk Manager
hace 2 semanas
Madrid, España Insud Pharma A tiempo completoA Helpdesk Manager plays the role in managing and coordinating the activities of a helpdesk or IT support team.The responsibilities typically include a combination of administrative, technical, and customer service tasks.It also plays a pivotal role in maintaining a high level of customer satisfaction and overall IT service quality.Specific...
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It Helpdesk Manager
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Madrid, España Insud Pharma A tiempo completoGeneral Responsibility A Helpdesk Manager plays the role in managing and coordinating the activities of a helpdesk or IT support team.The responsibilities typically include a combination of administrative, technical, and customer service tasks.It also plays a pivotal role in maintaining a high level of customer satisfaction and overall IT service...
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It Helpdesk Manager
hace 1 día
Madrid, España Insud Pharma A tiempo completoGeneral ResponsibilityA Helpdesk Manager plays the role in managing and coordinating the activities of a helpdesk or IT support team. The responsibilities typically include a combination of administrative, technical, and customer service tasks. It also plays a pivotal role in maintaining a high level of customer satisfaction and overall IT service...
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It Helpdesk Manager
hace 1 semana
Madrid, España Jordan Martorell S.L. A tiempo completoIT Helpdesk ManagerMadridMadrid, Community of Madrid, ESGeneral Responsibility: A Helpdesk Manager plays the role in managing and coordinating the activities of a helpdesk or IT support team.The responsibilities typically include a combination of administrative, technical, and customer service tasks.It also plays a pivotal role in maintaining a high level of...
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It Helpdesk Manager
hace 4 semanas
Madrid, España Insud Pharma A tiempo completoGeneral Responsibility A Helpdesk Manager plays the role in managing and coordinating the activities of a helpdesk or IT support team. The responsibilities typically include a combination of administrative, technical, and customer service tasks. It also plays a pivotal role in maintaining a high level of customer satisfaction and overall IT service quality....
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It Helpdesk Manager
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Madrid, España Insud Pharma A tiempo completoGeneral Responsibility A Helpdesk Manager plays the role in managing and coordinating the activities of a helpdesk or IT support team. The responsibilities typically include a combination of administrative, technical, and customer service tasks. It also plays a pivotal role in maintaining a high level of customer satisfaction and overall IT service quality....
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It Helpdesk Manager
hace 3 semanas
Madrid, España buscojobs España A tiempo completo.General Responsibility A Helpdesk Manager plays the role in managing and coordinating the activities of a helpdesk or IT support team.The responsibilities typically include a combination of administrative, technical, and customer service tasks.It also plays a pivotal role in maintaining a high level of customer satisfaction and overall IT service...
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It Helpdesk Manager
hace 3 semanas
Madrid, España Insud Pharma A tiempo completo.General Responsibility A Helpdesk Manager plays the role in managing and coordinating the activities of a helpdesk or IT support team.The responsibilities typically include a combination of administrative, technical, and customer service tasks.It also plays a pivotal role in maintaining a high level of customer satisfaction and overall IT service...
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It Helpdesk Manager
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Madrid, España Jordan martorell s.l. A tiempo completoIT Helpdesk Manager Madrid Madrid, Community of Madrid, ES General Responsibility: A Helpdesk Manager plays the role in managing and coordinating the activities of a helpdesk or IT support team. The responsibilities typically include a combination of administrative, technical, and customer service tasks. It also plays a pivotal role in maintaining a high...
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It Helpdesk Manager
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Madrid, España Jr Spain A tiempo completoA Helpdesk Manager plays the role in managing and coordinating the activities of a helpdesk or IT support team.The responsibilities typically include a combination of administrative, technical, and customer service tasks.It also plays a pivotal role in maintaining a high level of customer satisfaction and overall IT service quality.Specific Responsibilities...
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It Helpdesk Manager
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Madrid, España Insud Pharma A tiempo completoGeneral Responsibility A Helpdesk Manager plays the role in managing and coordinating the activities of a helpdesk or IT support team.The responsibilities typically include a combination of administrative, technical, and customer service tasks.It also plays a pivotal role in maintaining a high level of customer satisfaction and overall IT service...
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Madrid, España Insud Pharma A tiempo completoA Helpdesk Manager plays the role in managing and coordinating the activities of a helpdesk or IT support team. The responsibilities typically include a combination of administrative, technical, and customer service tasks. It also plays a pivotal role in maintaining a high level of customer satisfaction and overall IT service quality.Specific...
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It Helpdesk Manager
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Madrid, Madrid, España Jordan martorell s.l. A tiempo completoIT Helpdesk ManagerMadridMadrid, Community of Madrid, ES General Responsibility: A Helpdesk Manager plays the role in managing and coordinating the activities of a helpdesk or IT support team. The responsibilities typically include a combination of administrative, technical, and customer service tasks. It also plays a pivotal role in maintaining a high...
