Customer Support, Training
hace 7 meses
**Making a difference. That's what a career at AGCO is all about. At AGCO you have a voice and the opportunity to impact our long-term success, as well as your own**
**AGCO IBERIA - **European Sales Office of AGCO Corporation**
- a global leader in the design, manufacture, and distribution of agricultural solutions
**is NOW looking for**:
**Customer Support, Training & Technical Helpdesk**
**Who We Are Looking For**
An opportunity has arisen to join the Customer Support team, working to Customer Support Helpdesk and to coordinate training activities within the Toledo Training Centre, Spain. This position will report into Field Support Manager.
**What You Will Do**
**Customer Support Helpdesk support (60%)**:
- Provide Helpdesk Support for customer related queries for dealers/distributors (Spain & Portugal).
- Provide local support to Field Support team. Role to be based at Toledo Training Centre.
- Technical Helpdesk to manage issues/cases from level 1 and escalate to level 2/3 and return the issues/cases from level 2/3 to level 1.
- Contact/Support to other Technical Helpdesk in SP and on the Globe.
- Support Service Manager for OpEx and accruals related to suppliers’ expenses.
- In some special cases, handle returning of parts, warranty parts, etc.
- Dealing with suppliers; orders, follow up, process and code invoices.
**Customer Support Training coordination (40%)**:
- Ensure training center premises meet AGCO Standards, and management of relationship with all internal and external suppliers for local center, expenses, etc.
- Set-up and get the Toledo Training Center (SP) working for training activities to all levels, H&S included.
- Cooperate with trainers from the CS Field Team and others to provide training at the location or done locally by dealers/distributor or at other premises.
- Coordinate training plan: KPIS, calendar and all logistics associated (classroom availability, catering, equipment transportations
- Training delivery related to AGCO systems.
**What You Will Bring**
- University degree in Agricultural, Industrial or any other similar Engineering is a must.
- 2-5 years of professional experience.
- Intermediate level of English and Spanish native speaker.
- PC literacy with Microsoft Office including PowerPoint, Excel.
- Good communication skills both oral and written.
- Ability to speak in public.
- Goal-oriented, proactive and team working person.
**What You Will Find**
- Challenging and dynamic environment.
- Competitive compensation package.
- Flexibility to work.
- Possibility to grow your professional career within the company nationally and internationally.
**We offer you exciting professional and personal development possibilities.**
**Join Customer Support Team / AGCO IBERIA to grow your career.**
**We are Leading the Way. Together.**
**BE WITH AGCO - MAKE YOUR LIFE DIFFERENT
-
Training and Support Professional
hace 2 semanas
Madrid, Madrid, España Accuris A tiempo completoAbout Us: Accuris, a company that accelerates innovation in engineering workflows and supports the engineering community, was established in May 2023 as a standalone entity. Formerly known as S&P Global's Engineering Solutions division, Accuris is valued for its standards content and workflow solutions like Engineering Workbench, Goldfire, Haystack, and...
-
Training Program Manager
hace 8 horas
Madrid, España Personio A tiempo completo**The Role**: At Personio we are on the amazing journey of becoming the leading People Operating System in Europe! Join our international Customer Education team and take an active role in shaping our culture and the future of thousands of People teams and organizations across Europe. At Personio you will have a direct impact on our product, our users, our...
-
Customer Service Support Trainer and Floor Support
hace 2 semanas
Madrid, España Planet A tiempo completoremote type - Hybrid - locations - Madrid Office - Spain - Warsaw - Poland - time type - Full time - posted on - Posted Today - job requisition id - JR09029 About Us: Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency...
-
Training Coordinator
hace 4 semanas
Madrid, España Sagan A tiempo completoJob Title: Training CoordinatorLocation: Remote (EST Time zone)Salary Range: up to 2700 USDWork Schedule: Monday - Friday, 9:00 AM to 6:00 PM (EST)NOTE: INDEPENDENT CONTRACTOR POSITIONCompany Overview:Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge...
-
Training Coordinator
hace 1 mes
Madrid, España Sagan A tiempo completo.Job Title: Training CoordinatorLocation: Remote (EST Time zone)Salary Range: up to 2700 USDWork Schedule: Monday - Friday, 9:00 AM to 6:00 PM (EST)NOTE: INDEPENDENT CONTRACTOR POSITIONCompany Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge...
-
Training Coordinator
hace 1 semana
Madrid, España Sagan A tiempo completo.Job Title: Training CoordinatorLocation: Remote (EST Time zone)Salary Range: up to 2700 USDWork Schedule: Monday - Friday, 9:00 AM to 6:00 PM (EST)NOTE: INDEPENDENT CONTRACTOR POSITIONCompany Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge...
-
Training Coordinator
hace 3 semanas
Madrid, España Sagan A tiempo completoJob Title: Training CoordinatorLocation: Remote (EST Time zone)Salary Range: up to 2700 USDWork Schedule: Monday - Friday, 9:00 AM to 6:00 PM (EST)NOTE: INDEPENDENT CONTRACTOR POSITIONCompany Overview:Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge...
-
Norwegian Customer Support Junior
hace 1 mes
Madrid, España Cross Border Talents A tiempo completoJob Title: Customer Support Specialist Location : Hybrid (Malta) Employment Type : Full-Time Position Overview We are seeking a Customer Support Specialist who is a native or fluent Norwegian speaker to join our team in Malta.In this role, you will provide excellent support to our customers by addressing their inquiries and resolving issues efficiently.This...
-
Customer Support Agent
hace 3 semanas
Madrid, España Capital Recruit A tiempo completoAbout the Company: We are a leading SaaS provider based in the United States, dedicated to offering innovative and efficient software solutions to businesses globally. Our commitment to excellence and customer satisfaction is at the heart of our operations. Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a...
-
Customer Support Lead
hace 7 meses
Madrid, España Third-Party Job Posts A tiempo completoCloudbeds provides the platform that powers hospitality, driving streamlined operations, increasing reservations and revenue, and enabling memorable guest experiences for lodging businesses of all sizes and types. Named the No. 1 PMS and No. 1 Hotel Management System by Hotel Tech Report in 2022, Cloudbeds is trusted by properties across the globe for its...
-
Junior Customer Support Specialist
hace 1 mes
Madrid, España Cross Border Talents A tiempo completoWe are looking for a Junior Customer Support Specialist who is a native or fluent Norwegian speaker to join our team in Malta.In this entry-level role, you will assist customers by addressing their inquiries and resolving issues effectively.This position offers a hybrid work model, including on-site training and remote work, with flexible shifts from either...
-
Senior Customer Support Representative
hace 10 horas
Madrid, España Randstad España A tiempo completoPOSICIÓN TEMPORAL (10 meses) Multionational global company, that combine reliability, knowledge and technological innovation to disrupt the ways of processing payments and delivering greater choice, faster innovation and an improved experience for airlines, hotels, travel sellers and corporations worldwide.Our goal is to deliver smooth, end-to-end travel...
-
Customer Support Director
hace 4 días
Madrid, Madrid, España Passion A tiempo completoPassion.IO - Empowering Creators WorldwideWe're a leading international remote team dedicated to making the world more confident and passionate. Our mission is to empower creators to launch impactful mobile apps at a fraction of the cost. We support 8,000+ creators and 700k+ end-users globally.About the RoleWe're seeking an experienced Head of Customer...
-
Senior Customer Support Representative
hace 10 horas
Madrid, España Randstad España A tiempo completoPOSICIÓN TEMPORAL (10 meses)Multionational global company, that combine reliability, knowledge and technological innovation to disrupt the ways of processing payments and delivering greater choice, faster innovation and an improved experience for airlines, hotels, travel sellers and corporations worldwide.Our goal is to deliver smooth, end-to-end travel...
-
Technical Training Specialist
hace 1 semana
Madrid, Madrid, España Sagan A tiempo completoCompany Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions with leading American companies.Position Overview: We are seeking a skilled Technical...
-
Customer Support Engineer
hace 1 mes
Madrid, Madrid, España NOVA Biomedical GmbH A tiempo completoNOVA Biomedical GmbH, a leading provider of medical diagnostic solutions, seeks a skilled Customer Support Engineer to join their team.As a key member of the technical services team, this role will be responsible for delivering exceptional support to customers in the Madrid area and beyond. The ideal candidate will possess strong technical skills, excellent...
-
Norwegian Customer Support Junior
hace 1 mes
Madrid, España buscojobs España A tiempo completoJob Title : Customer Support Specialist Location : Hybrid (Malta) Employment Type : Full-Time Position Overview We are seeking a Customer Support Specialist who is a native or fluent Norwegian speaker to join our team in Malta. In this role, you will provide excellent support to our customers by addressing their inquiries and resolving issues...
-
Customer Support Ambassador
hace 1 semana
Madrid, Madrid, España Sagan A tiempo completoJob OverviewSagan is a dynamic remote team seeking an experienced Customer Support Representative to provide exceptional support and enhance customer experiences. This role involves handling a wide range of customer interactions, from inquiries to issue resolution, while maintaining detailed records to ensure customer satisfaction.Key ResponsibilitiesRespond...
-
Customer Support Ambassador
hace 2 semanas
Madrid, Madrid, España Anicare Europe Gmbh A tiempo completoWe are seeking an accomplished Customer Service Representative to join our team at Anicare Europe Gmbh. As a fully remote position, this role offers flexible work arrangements with the option of using a WeWork subscription for shared office space access.This exciting opportunity allows you to actively contribute to shaping our customer support policies and...
-
Senior Automotive Customer Support Specialist
hace 2 semanas
Madrid, Madrid, España Cross Border Talents A tiempo completoWe're looking for a skilled C1/C2 Japanese speaker to join our remote team in Greece. As a Senior Automotive Customer Support Specialist, you will provide exceptional customer support and deliver world-class service to clients of a prestigious automotive brand.About the RoleThis is a fully remote position where you can work from anywhere in Greece. Our...