Account Director, Enterprise

hace 6 meses

Madrid, España Genesys A tiempo completo

Build something new with a world-class team.

At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?

**Job Description**:
Job Title: Account Director Enterprise

Department & Team: Sales Iberia

Reports to: Luis Miguel Dominguez

Location: Madrid (Flexible)

Summary:
A Account Director is a consultative sales professional, responsible for driving revenue growth and bringing in net new business from prospects and current customers.

You will help to solve the business needs of prospects and customers with Genesys solutions. You will be responsible for coordinating resources and managing the sales campaign across the entire opportunity pipeline. You will support Genesys growth across different industries such as Finance, Energy and Security.

It’s also not a “manage and don’t do” role. We are looking for a thoughtful leader and strategic partner to work in a hands-on style providing expertise around specific areas of interest, to discuss industry best practices and development of high-level strategies

We are looking for someone able to lead through a passion for great CX, innovation, and commitment to results. Your consultative and selling experience is a key to succeed, together with your ability to communicate with all levels within customer or prospect’s large multinational accounts organizations. Superior active listening skills needed that will drive you to collaborate effectively alongside multiple team members, in an international and dynamic environment.

Some details about what you will do:

- Manage Genesys Enterprise accounts through accurate quarterly forecasting, account resource coordination, account strategy and planning
- Coordinate the activities of Account Managers Enterprise
- Develop and maintain competitive knowledge on industries and products
- Collaborate with peers and management around ways to continually improve the sales process
- Identify customer needs and effectively understand and respond to customer objections
- Connect client’s business objectives with Genesys offerings and solutions
- Negotiate and close sales campaigns
- Guide customer and prospect corporate strategic initiatives
- Build and expand relationships with Economic Buyer in prospect and customer accounts
- Assist in creating an environment of teamwork and continuous improvement

Minimum requirements:

- 10+ years of previous B2B experience with a documented track record of success in complex and Consultative Sales Environment
- Proven record of meeting/exceeding established goals
- Experience in coordinating a team and the strategy for Enterprise Accounts
- Strong time-management and organizational skills
- Familiar with Salesforce or other leading CRMs, Microsoft Office and particularly excellent PowerPoint skills
- Excellent written and verbal communication skills
- Business very fluent Spanish and English

Preferred skills:

- University degree
- Enterprise software or contact center industry experience
- Cloud or Saas based software sales
- Team management

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:
Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit


Reasonable Accommodations:
Reasonable Accommodations Form

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

  • Enterprise Solutions Director

    hace 1 semana

    Madrid, Madrid, España Ardoq A tiempo completo

    About the RoleWe are seeking a highly skilled Enterprise Solutions Director to join our team in the US office. As a key member of our account management team, you will be responsible for managing a book of business consisting of Enterprise and Strategic accounts with high individual ARR.The ideal candidate will have 10 years of experience in a SaaS provider...

  • Global Enterprise Account Growth Director

    hace 1 semana

    Madrid, Madrid, España Ardoq A tiempo completo

    Ardoq is one of the fastest-growing European SaaS companies, backed by renowned technology investors. We empower businesses to steer their digital transformation and strategic change initiatives with clarity and confidence.About the RoleWe are seeking a seasoned Key Account Director to join our US office, focusing on Key Enterprise Customers. As an...

  • Senior Enterprise Sales Director

    hace 2 semanas

    Madrid, Madrid, España Sophos A tiempo completo

    Role Summary The Senior Enterprise Sales Director is responsible for directly selling to and managing relationships with enterprise accounts of 1001+ users, fulfilling through the channel. This position will cover the North of Spain and also manage mid-market accounts.Key ResponsibilitiesGenerate Enterprise account sales pipeline, qualifying opportunities,...

  • Enterprise Director of Key Accounts

    hace 1 semana

    Madrid, Madrid, España Ardoq A tiempo completo

    We are seeking a skilled Enterprise Director of Key Accounts to join our US office. This role will be responsible for managing a book of business consisting of Enterprise and Strategic accounts with high individual ARR. The ideal candidate will have 10 years of experience within a SaaS provider, achieving sales targets in an account management/revenue...

  • Enterprise Account Growth Leader

    hace 4 semanas

    Madrid, Madrid, España Ardoq A tiempo completo

    About the Role:Ardoq is a leading SaaS scale-up company helping organizations make reliable, data-driven decisions faster. We are committed to building a diverse and inclusive workforce and are looking for a Key Account Director to join our US office.Job Summary:We are seeking a commercially motivated professional with 10 years of experience in a SaaS...

  • Enterprise Account Director, DACH

    hace 1 mes

    Madrid, Madrid, España Zerog - Ai In Aviation A tiempo completo

    Unlock Business Growth with UberallAs an Enterprise Account Director at Zerog - Ai In Aviation, you will play a pivotal role in expanding our partnerships with key enterprise customers across the DACH region. Your primary focus will be on engaging senior stakeholders and decision-makers to deepen relationships, identify opportunities to cross-sell products,...

  • Key Account Director

    hace 1 mes

    Madrid, España Ardoq A tiempo completo

    .Do you want to be a Key Account Director for an exciting Saa S scale-up company? Are you curious about what it is like to work for a growth company that's helping organizations make reliable, data-driven decisions faster? Then, you can be the right candidate for Ardoq.Ardoq is one of the fastest-growing European Saa S companies backed by some of the most...

  • Key Account Director

    hace 4 semanas

    Madrid, España Ardoq A tiempo completo

    .Do you want to be a Key Account Director for an exciting SaaS scale-up company? Are you curious about what it is like to work for a growth company that's helping organizations make reliable, data-driven decisions faster? Then, you can be the right candidate for Ardoq. Ardoq is one of the fastest-growing European SaaS companies backed by some of the most...

  • Enterprise Account Strategist

    hace 1 mes

    Madrid, Madrid, España Ardoq A tiempo completo

    About the RoleAs a Key Account Director at Ardoq, you will be responsible for managing a book of business consisting of Enterprise and Strategic accounts with high individual ARR. Your primary focus will be on building relationships within these existing Enterprise customers, securing renewal, and driving incremental ARR. You will also identify and drive...

  • Enterprise Account Strategist

    hace 4 semanas

    Madrid, Madrid, España Ardoq A tiempo completo

    About ArdoqWe are one of the fastest-growing European SaaS companies backed by some of the most renowned technology investors, including EQT and One Peak. Our cloud-native platform provides businesses with the insights they need to plan and execute change across their people, projects, processes, applications, infrastructure, and business capabilities.Role...

  • Global Account Director

    hace 1 semana

    Madrid, Madrid, España Ardoq A tiempo completo

    Empower Business Transformation as a Global Account DirectorWe are seeking an experienced sales professional to join our team as a Global Account Director at Ardoq. In this role, you will drive growth and expansion across our global customer base.About the RoleThis is an exciting opportunity for a seasoned sales professional with a proven track record of...

  • Sales Director

    hace 2 meses

    Madrid, España Planet A tiempo completo

    locations- Madrid Office - Spain- time type- Full time- posted on- Posted Today- job requisition id- JR08401 Role Overview: We are seeking a motivated and dynamic individual to join our leadership team as a Sales Director - Enterprise Account. In this strategic role, you will lead the efforts to satisfy, retain, and grow our relationships with our Retail...

  • Enterprise Account Director, Talent Solutions

    hace 1 mes

    Madrid, Madrid, España Linkedin A tiempo completo

    At LinkedIn, we're committed to helping our customers achieve their business goals through our innovative Talent Solutions products. As an Enterprise Account Director, you'll play a critical role in driving revenue growth and delivering exceptional customer experiences.This role offers a hybrid work option, allowing you to work from home and commute to a...

  • Key Account Director L36

    hace 3 semanas

    Madrid, España Ardoq A tiempo completo

    .Do you want to be a Key Account Director for an exciting SaaS scale-up company?Are you curious about what it is like to work for a growth company that's helping organizations make reliable, data-driven decisions faster?Then, you can be the right candidate for Ardoq.Ardoq is one of the fastest-growing European SaaS companies backed by some of the most...

  • Enterprise Account Manager

    hace 4 semanas

    Madrid, Madrid, España Ardoq A tiempo completo

    About the Role:We are seeking a highly motivated and experienced Key Account Director to join our US office.Responsibilities:Manage a book of business consisting of Enterprise and Strategic accounts with high individual ARR.Create new pipeline of upsell and cross-sell opportunities and manage renewals.Identify and drive growth strategy across accounts to...

  • Key Account Director L36

    hace 4 semanas

    Madrid, España Ardoq A tiempo completo

    .Do you want to be a Key Account Director for an exciting SaaS scale-up company? Are you curious about what it is like to work for a growth company that's helping organizations make reliable, data-driven decisions faster? Then, you can be the right candidate for Ardoq. Ardoq is one of the fastest-growing European SaaS companies backed by some of the most...

  • Key Account Director

    hace 1 mes

    Madrid, Madrid, España Ardoq A tiempo completo

    About the RoleWe are seeking a highly skilled Key Account Director to join our team at Ardoq. As a Key Account Director, you will be responsible for managing a portfolio of Enterprise and Strategic accounts, driving growth and retention, and developing a demand generation strategy for your customers.ResponsibilitiesManage a book of business consisting of...

  • Enterprise Account Manager

    hace 1 mes

    Madrid, España Engineeringuk A tiempo completo

    DESCRIPTIONAs an Enterprise Account Manager, you are driving digital transformations through effective engagement with C-level executives, business development executives, IT leaders, architects, developers, and various lines of businesses. You are establishing Amazon Web Services as the key cloud technology provider across the strategic accounts you manage,...

  • Enterprise Account Executive

    hace 4 semanas

    Madrid, Madrid, España Gartner Careers A tiempo completo

    We are seeking a highly motivated and achievement-driven professional to contribute to our double-digit growth by facilitating engagement between business leaders and innovative technology providers.About this role:In this role, you will be responsible for developing and implementing effective enterprise-wide strategies in partnership with C-Level...

  • Key Account Director L36

    hace 4 semanas

    Madrid, España Ardoq A tiempo completo

    .Do you want to be a Key Account Director for an exciting SaaS scale-up company?Are you curious about what it is like to work for a growth company that's helping organizations make reliable, data-driven decisions faster?Then, you can be the right candidate for Ardoq.Ardoq is one of the fastest-growing European SaaS companies backed by some of the most...