Customer Service
hace 1 mes
**Descripción**:
Empatif es un grupo especializado en la gestión de Recursos Humanos con más de 25 años en el mercado. Estamos ubicados estratégicamente en distintos puntos de la Geografía Nacional.
Nuestra misión principal es hacer feliz a las personas, hacerlas crecer y que sean más competitivas.
Apostamos por el desarrollo de las personas.
Potenciamos el valor de las empresas a través de las personas.
En Empatif Recruiting nos encontramos trabajando con una empresa histórica, ubicada en la comarca del Bages, líder en la innovación en hilados y tejidos. Ahora mismo, se encuentran en la búsqueda de un perfil polivalente para formar part de su equipo de Customer Service. Con una buena proyección profesional, sus tareas serán:
- Atender consultas y resolver incidencias de los clientes.
- Proporcionar información sobre productos o servicios.
- Gestionar reclamaciones y devoluciones de manera efectiva.
- Ofrecer asistencia técnica cuando sea necesario.
- Recoger feedback de los clientes para mejorar los servicios.
**¿Qué ofrecemos?**
- Puesto de trabajo estable con proyección.
- Horario en turno central (08:30 - 17:30) y viernes intensivos (08:30 - 14:30).
**Requisitos**:
- Estudios a nível de FP de Administración y/o Comercio Internacional o superiores.
- Experiência mínima de 1-2 años en cargo similar.
- Necesario inglés nativo o nível muy alto tanto escrito como hablado.
- Se valorarán otros idiomas (holandés, francés, finés, sueco, noruego, polaco, etc)
- Usuario avanzado de ofimática.
- Vehículo propio para poder llegar a la empresa.
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