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Jvk-988 National Account Manager | B-589

hace 3 meses


Barcelona, España Empresa Reconocida A tiempo completo

.Role purpose: The National Account Manager (NAM) will manage the local customer relationship for a portfolio of Vodafone Global Enterprise of around 8-10 accounts (~€5M) across Vodafone operating companies, affiliates, and partners and drive profitable revenue contribution and increased market share from integrated product, service, and mobile solution offerings. This role will typically be based close to the customer Headquarters or decision-making hub.Key accountabilities and decision ownership: Leads account planning and strategy development for a defined portfolio of Vodafone Global Enterprise accounts supporting and aligned to the global account plan (as defined by the Global Account Manager, Regional Account Manager, and customer).Drive accelerated revenue growth by identifying potential markets for new and existing products and services.Identify and pursue sales opportunities and leads which may come from meetings, clients, other sales force, vendors, and others.Maximises internal network within Vodafone to get results for customers and to ensure effective problem resolution and problem management.Introduces new innovations and concepts to key decision makers within the customer through relationship and stakeholder management of CEOs and Sales Directors within all key clients.Understands upfront through engagement at the right business level the customer's strategic and operational issues.Oversees new products, services, and mobile solutions of account. Works in partnership with Customer fulfilment and pre and post sales areas to ensure seamless introduction of new product services and solutions to accounts.Core competencies, knowledge and experience: Maintain expertise of internal procedures and systems (e.G. SFDC) for resigns and acquisitions and managing the progress of quotes through VGE commercial processes to contract production.To have the ability to manage own time to ensure market and product knowledge is up to date.Ensure sales and churn targets are achieved every month.Work within given policies and processes of the VGE team.Must have technical / professional qualifications: Essential: Experience of identifying customer requirements and developing creative and innovative customer-centric solutions with an international context.Extensive knowledge of Vodafone's products and services and their value to customers.Demonstrated understanding of important financial concepts, the IT&T environments, purchasing practices, and industry-specific aspects of corporate customers.An understanding of corporate governance in complex organisations.Demonstrated success in networking at senior levels amongst industry leaders with strong relationship management skills.Desired: Educated to at least first degree level (or equivalent).Multilingual desirable.What's in it for you? 25 days holiday (with the option to buy up to 10 extra days).LI-Hybrid (60% home - 40% office) and flexible hours.3 paid days leave for charity projects