Delivery Station Customer Service Associate, Delivery Station Liaison

hace 2 meses

Barcelona, España Amazon A tiempo completo

Delivery Station Customer Service Associate, Delivery Station LiaisonJob ID: 2777949 | Amazon Japan G.K. - A43
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As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it's making sure we put smiles on customer's faces.
[Location]
Aichi Ichinomiya, Delivery Station
Key job responsibilities?????????????????????????????????:
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About the team??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
Our mission is to be Earth's most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers' happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently.
BASIC QUALIFICATIONS4??????????????????????????????????????????????????????????????????????????????????(KPI)????????????????????????????·???????????????????PREFERRED QUALIFICATIONSBachelor Degree or equivalent work- related experienceProficiency in verbal and written communication skills for language required for the positionExperience in understanding performance metrics and developing them to measure progress against key performance indicatorsExperience working on a merchandising/brand ambassador team for a nationally recognized consumer brandAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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