Senior Service Delivery Lead

hace 3 semanas


Barcelona, Barcelona, España Pccomponentes A tiempo completo

At Pccomponentes, we're committed to revolutionizing public procurement, making it accessible and effortless for everyone involved. We're seeking a Senior Service Delivery Lead to drive process improvements, optimize resource allocation, and ensure financial control. The ideal candidate will lead a team of Service Delivery Specialists across four countries, ensuring high-quality service delivery and a customer-centric approach.

Key Responsibilities:

  • Lead and develop a team of Service Delivery Specialists, ensuring high-quality service delivery and a customer-centric approach.
  • Manage project budgets, ensure financial alignment with company goals, and provide detailed reporting on financial performance and resource utilization.
  • Oversee project pipelines, allocate resources efficiently, and use data-driven insights for capacity planning and staffing adjustments.
  • Continuously enhance project management processes, implement best practices, and ensure consistent, efficient delivery.

Requirements:

  • Experience in leading teams, IT implementations, services, project management, and other one-off activities.
  • Fluent in English and at least one of the additional languages: Norwegian, Swedish, Danish, and/or Dutch.

What We Offer:

  • Competitive salary packages.
  • Hybrid remote work environment.
  • International environment with ambitious and dedicated colleagues.
  • Continuous growth, trust, and collaboration.

We're looking for a skilled and experienced Senior Service Delivery Lead to join our team. If you're passionate about public procurement and have a passion for leadership, we encourage you to apply.



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