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IT Service Delivery Lead

hace 1 mes

Barcelona, Barcelona, España Zurich Australian Insurance Ltd. A tiempo completo
Job Description

Zurich Global Employee Benefits Solutions is a leading provider of innovative insurance solutions to the world's top companies. We are seeking an experienced IT Service Delivery Lead to join our team and help us deliver cutting-edge technology services that meet the needs of our customers and business partners.

The successful candidate will have a strong background in IT systems analysis, change management, and infrastructure management. They will be responsible for planning, managing, and delivering IT demands of the business, including infrastructure, production, network, workplace, application support, and core systems development.

The ideal candidate will have a bachelor's degree in Information Technology or a related field and at least 5 years of relevant IT delivery and change management experience in a corporate environment, preferably in the insurance industry.

We offer a dynamic and challenging work environment, opportunities for professional growth and development, and a competitive compensation package.

  • Plan, manage, and deliver IT demands of the business
  • Investigate and resolve technical issues
  • Monitor systems availability and performance
  • Engage with business to analyze, define, and produce detailed business/customer requirements
  • Contribute to planning and management of IT change demand and delivery
  • Validate solution specifications and perform quality reviews
  • Identify and evaluate specific technology opportunities to enhance business efficiency and/or customer service
  • Lead the technical design and delivery of the IT change agenda
  • Manage key internal and external stakeholder relationships