Customer Experience Specialist
hace 2 semanas
David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a German-speaking B2B Customer Experience Specialist to join their offices in Valencia and support a new fintech scale-up project. This role varies from other similar positions by enabling the Specialist to take more responsibility over the project design.
Position:Customer Experience Specialist
Location:Valencia, Spain
Employment type:Full-time
Remuneration:Base salary.
DUTIES AND RESPONSIBILITIES:Support B2B customers over the phone, email, and chat.Communicate with customers to find the best solution to their problem.Constantly brainstorm with your colleagues to improve the Customer Experience.Troubleshooting, innovation, and change management are part of the daily business.You will use the latest technology and AI integrations and become an expert in this field.Control and handle payment inquiries from sellers and buyers through various client platforms.Responsible for Trustpilot reviews improving overall company NPS through excellent service.Flagging and escalation of customer queries and coming up with suitable solutions.Mapping and improving business processes to enhance customer journey and satisfaction.REQUIREMENTS:Native level German and fluent English.Customer service is in your DNA and you have some experience already.Excellent communication skills.An interest in innovation (think chatbot-integrations).You are proactive and solution-oriented.You can think outside the box to always find a solution for the customer.A technical background is an advantage.You are proficient with computers and can type at lightning speed.BENEFITS:Spanish and mindfulness classes.Great Friday evening drinks.Fitness bootcamps to stay fit and active.Work at a tech startup where you can develop and there is room for your ideas.Improve your professional skills: communication, innovation, and implementation of new technology.An international working environment with 20+ nationalities.An amazing adventure in one of Europe's most beautiful cities.Working in a close-knit and start-up team.Free lunch and breakfast at the office.
#J-18808-Ljbffr
-
Customer Experience Ambassador
hace 3 semanas
Valencia, Valencia, España The Learning Experience #221 A tiempo completoThe Learning Experience #221 is seeking a highly skilled Customer Experience Specialist to join our dynamic team in Spain. This role offers an excellent remuneration package based on experience, skills, and performance.About the JobThis permanent full-time position requires a native German speaker with fluent English skills (at least B2 level). Previous...
-
Customer Experience Specialist
hace 2 semanas
Valencia, Valencia, España Blu Selection A tiempo completoAbout the RoleWe are seeking a highly motivated Customer Experience Specialist to join our team in Valencia, Spain. As a Customer Experience Specialist for fintech Industry, you will be responsible for supporting B2B customers through various communication channels.Key Responsibilities Provide exceptional support to B2B customers via email, chat, and phone...
-
Customer Experience Specialist
hace 4 semanas
Valencia, España David Kennedy Recruitment A tiempo completoOur company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly.David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Dutch speaking Customer Experience Specialist to join their offices in Valencia and to support...
-
Customer Experience Specialist
hace 4 semanas
Valencia, España David Kennedy Recruitment A tiempo completoOur company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly.David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a German speaking Customer Experience Specialist to join their offices in Valencia.Position: Customer...
-
Customer Experience Specialist
hace 3 semanas
Valencia, España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a German-speaking B2B Customer Experience Specialist to join their offices in Valencia and support a new fintech scale-up project. This role varies from other similar positions by enabling the Specialist to take more responsibility over the project...
-
Customer Experience Specialist
hace 1 día
Valencia, España Careerxtra A tiempo completoWe are working with a leading Outsourcing/BPO company that is looking to recruit a German speaking Customer Experience Specialist to join their offices in Valencia.Position: Customer Experience SpecialistLocation: Valencia, SpainEmployment type: Full-timeRemuneration: Base salary.Duties And ResponsibilitiesCommunicate with customers through various channels...
-
Customer Experience Specialist
hace 3 semanas
Valencia, Valencia, España Viking A tiempo completoViking - A Leader in Customer Focused AssistanceEstimated Salary: $45,000 - $60,000 per annum.We are seeking a skilled CUSTOMER EXPERIENCE SPECIALIST to join our team in Torrevieja. As a Customer Consultant at Viking, you will play a vital role in delivering exceptional customer service and support to our clients.About the RoleProvide timely and effective...
-
Customer Experience Specialist
hace 3 semanas
Valencia, España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking Customer Experience Specialist to join a brand-new team for a Fintech company. Position: Customer Experience SpecialistLocation: Valencia, SpainEmployment type: Full-time (39h)Remuneration: Base salary. DUTIES AND...
-
Customer Experience Specialist With German
hace 2 meses
Valencia, España Wibit Consulting & Services (Wibitcs) A tiempo completoCustomer Experience Specialist with GermanIn collaboration, we are excited to work with a top Outsourcing/BPO company on an innovative journey to bring a German-speaking B2B Customer Experience Specialist to their Valencia offices to support a growing fintech scale-up project! This role offers the unique opportunity to shape the customer experience project...
-
Dutch Customer Experience Specialist In Valencia
hace 1 semana
Valencia, España Cross Border Talents A tiempo completoDutch Customer Experience Specialist in Valencia! Job Openings for Dutch Customer Experience Specialist in Valencia!About the job Join Our Team as a Customer Experience Specialist in Valencia!Position: Customer Experience SpecialistLocation: Valencia, SpainEmployment Type: Full-time (39 hours)Compensation: Competitive base salaryAre you passionate about...
-
Customer Experience Specialist with German
hace 1 mes
Valencia, España Wibit Consulting & Services (WibitCS) A tiempo completoCustomer Experience Specialist with GermanIn collaboration, we are excited to work with a top Outsourcing/BPO company on an innovative journey to bring a German-speaking B2B Customer Experience Specialist to their Valencia offices to support a growing fintech scale-up project! This role offers the unique opportunity to shape the customer experience project...
-
Customer Experience Specialist
hace 1 día
Valencia, España Grow-Talent.Com A tiempo completoGrow-talent.Com is working with a leading Outsourcing/BPO company that is looking to recruit a German-speaking Customer Experience Specialist tojoin a brand-new team for a Fintech company.Position: Customer Experience Specialist Location: Valencia, Spain Employment type: Full-time (39h) Remuneration: Base salary.DUTIES AND RESPONSIBILITIES: Communicate...
-
Customer Experience Specialist With German
hace 2 meses
Valencia, España Wibit Consulting & Services (Wibitcs) A tiempo completoIn collaboration, we are excited to work with a top Outsourcing/BPO company on an innovative journey to bring a German-speaking B2B Customer Experience Specialist to their Valencia offices to support a growing fintech scale-up project! This role offers the unique opportunity to shape the customer experience project design and bring your ideas to...
-
Customer Experience Specialist
hace 1 día
Valencia, España Grow-Talent.Com A tiempo completoGrow-talent.Com is working with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking Customer Experience Specialist to join a brand-new team for a Fintech company.Position: Customer Experience Specialist Location: Valencia, Spain Employment type: Full-time (39h) Remuneration: Base salary.DUTIES AND RESPONSIBILITIES: Communicate with...
-
Customer Experience Specialist
hace 1 mes
Valencia, España Grow-Talent.Com A tiempo completoGrow-talent.com is working with a leading Outsourcing/BPO company that is looking to recruit a German-speaking Customer Experience Specialist tojoin a brand-new team for a Fintech company.Position: Customer Experience SpecialistLocation: Valencia, SpainEmployment type: Full-time (39h)Remuneration: Base salary.DUTIES AND RESPONSIBILITIES: Communicate...
-
Customer Experience Specialist
hace 1 mes
Valencia, España Grow-Talent.Com A tiempo completoGrow-talent.com is working with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking Customer Experience Specialist to join a brand-new team for a Fintech company.Position: Customer Experience SpecialistLocation: Valencia, SpainEmployment type: Full-time (39h)Remuneration: Base salary.DUTIES AND RESPONSIBILITIES: Communicate with...
-
Healthcare Customer Experience Specialist
hace 2 semanas
Valencia, Valencia, España Doctena S.A. A tiempo completoWelcome to Doctena S.A., where we are dedicated to improving access to healthcare by enabling patients to book appointments online and via mobile apps! As a Healthcare Customer Experience Specialist, you will be instrumental in helping us achieve our mission by providing top-notch customer service to our clients.We are seeking a highly skilled and...
-
Customer Experience Specialist with German
hace 4 semanas
Valencia, España Wibit Consulting & Services (WibitCS) A tiempo completoIn collaboration, we are excited to work with a top Outsourcing/BPO company on an innovative journey to bring a German-speaking B2B Customer Experience Specialist to their Valencia offices to support a growing fintech scale-up project! This role offers the unique opportunity to shape the customer experience project design and bring your ideas to...
-
Customer Experience Specialist
hace 2 días
Valencia, España Grow-Talent.com A tiempo completoGrow-talent.com is working with a leading Outsourcing/BPO company that is looking to recruit a German-speaking Customer Experience Specialist tojoin a brand-new team for a Fintech company.Position: Customer Experience Specialist Location: Valencia, Spain Employment type: Full-time (39h) Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Communicate...
-
Fintech Industry Customer Experience Specialist
hace 3 semanas
Valencia, Valencia, España Blu Selection A tiempo completoCustomer Experience Specialist - Fintech Industry">About the Role:We are seeking a Cross-functional team member to support our B2B clients in their financial planning journey. As a Fintech Industry Customer Experience Specialist, you will be responsible for delivering exceptional customer service through various communication channels, including email, chat,...