Business Consultant

hace 1 mes

Barcelona, España Adp A tiempo completo

JOB PURPOSE & OBJECTIVES:
The Business Consulting team has a key role and a strong contribution to the Sales win rate. They must understand customer needs and align them with the spectrum of Switzerland (CH) Product and Service offerings.
In this pre-sales position, you'll be a trusted advisor to our clients, using your ADP service expertise and consulting skills to solve their most critical business challenges, particularly related to Payroll/HR, absence management, and integration with other multinational ADP offerings.
The main focus area of the Business Consultant (BC) supporting CH is to assist Digital Sales teams (up to 350 ees) with RFP answering (request for proposal) on local, BoB (best of breed) offerings. These include questionnaires covering topics such as functionalities, services delivery, implementation, and technical requirements.
RFP answering involves project management tasks (Bid management), such as organizing the work split between various internal stakeholders, coordinating content owners, and other SMEs across various business units to ensure response packages are consolidated and delivered in a timely manner.
To meet this objective, the Business Consultant will use content materials, collaterals, and supporting documentation stored in a dedicated tool (Responsive) that acts as a repository for standard answers and templates.
The BC will also be responsible for curating the Responsive content database , constantly adding content and ensuring it's maintained up to date.
In addition to this role and as an ADP products expert, the BC may be asked to deliver first-level Webex presentations of local platforms and ensure demo environment setup and maintenance.
The Business Consultant may also be requested to contribute by creating product video demo recordings that will be leveraged by Sales with their prospects in various stages of the sales cycle.
KEY TASKS:
RFx answering using the Responsive database and collaterals available on different internal portals.
Building an internal network of contacts to reference in seeking expertise on complex inquiries (service, implementation, research and development, sales, etc.).
Collaborate with various ADP teams and other internal stakeholders in validating complex answers (security, IT, marketing, product management, implementation, R&D service, etc.).
Deliver virtual product demos and support in demo environment maintenance.
Record product videos for Sales to leverage throughout the sales cycle.
Contribute to Responsive content management and improvement, ensuring content is up to date, relevant, and consistent with RFP demands.
Attend recurrent calls with product, implementation, research & development, etc., for product training purposes.
Other specific activities as required by the business. The role is fluid and flexible, based on country requirements, market shifts, and evolving sales strategy. It requires high adaptability and an agile mindset.
REQUIRED EXPERIENCE:
German, French and English native/fluent speaker.
Candidate should have a high level of technical writing skills in German/French/English, able to summarize or rephrase answers depending on the level of detail required by the RFP. Content should be customized to the prospect's field of activity and specifics.
Ability to take complex subjects and distill them into a simplistic message to ensure that our clients/prospects understand the value and benefit of our services and multinational solutions.
Candidate must be comfortable speaking in German/French/English with diverse audiences, appropriately adjusting technical content to meet differing knowledge and interest, and juggling meetings with multiple audience levels.
3-5 years of experience in similar roles (proposal consultant, pre-sales, sales or service consultant, client success manager, HR/PY admin).
High level of mastery of MS Office is mandatory (building PPT presentations, customizing Excel questionnaires coming from prospects, building response templates in Word).
Knowledge of ADP offerings/Service levels is a big plus.
Human Resources/Payroll/Service/Sales background.
CANDIDATE PROFILE:
Client/prospect focused, strong time and project management capabilities. Able to manage a process end to end, coordinating internal and external resources/stakeholders.
Resourceful, self-motivated, proactive, focused on continuous process improvement.
Able to qualify a sales opportunity, assess a prospect's business problem, and recommend appropriate solutions.
Can articulate the business value of ADP solutions to a prospect/client.
Ability to work as part of a team as well as under own initiative.
Ability to recognize and deal appropriately with sensitive and confidential information.
Ability to interact effectively with technical and non-technical audiences.
Ability to quickly learn new procedures, skills, and techniques.
Ability to work under pressure against tight deadlines, effectively prioritizing workload.
Assists in the facilitation of team and client meetings.
Delivers informative, well-organized presentations, emphasizing value for the customer.
Expertise in understanding Human Resources Information Systems, architectures, and technologies, and comprehensive HR and Payroll activities.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse, and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status, or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click here to learn more about ADP's culture and our full set of values.

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