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YOUR MISSIONSAs a member of the customer service team, you are the dedicated contact for business Spanish Customers.
Committed, dynamic and proactive, you help customers to travel smoothly : Ensure the operational and personalized management of requests (air, rail, cars and hotels)Handle litigation and claimsManage the interface with suppliersIdentify and propose fare optimization Our Ideal Candidate ?
You have at least 5 years of experience as Business Travel Consultant and with AmadeusYou speak Spanish and EnglishTeamwork and a great sense of service are key for you Become our new Business Travel Consultant Job Based : in Barcelona or MadridShifts from Monday to Friday : 08h30 -17h30/09h30 -18h30 WHY FCM ?
An attractive package: A competitive salary with health insurance30 days off/year on the Barcelona bank holidaysFree language lessons (English, French or Spanish)Participation in the Andjoy sports application (cost for the employee from 14,90€/month)A modern and human management, with rewards for commitment and performanceHighly motivated, fun and enthusiastic people… you will love your colleaguesTable tennis on the terrace and Nintendo Switch, a kitchen area with free snacks, fruits and drinks We look forward to meeting you
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