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Business Travel Consultant

hace 1 mes

Barcelona, Barcelona, España Travelperk A tiempo completo
About Us
We're TravelPerk, a hyper-growth SaaS platform offering companies a one-stop-shop for booking, managing and reporting business travel.

Our mission is to revolutionize the business travel industry by providing a seamless and personalized experience for our customers.

We've become the leading all-in-one travel management solution.

Founded in 2015 and headquartered in Barcelona, we've grown to over 1200 people in 9 offices across Europe and North America.

We've been recognized as one of the fastest-growing companies in the industry, with a valuation of $1.4 billion.

We've been winning awards too.

Since 2023, we've been voted one of the best places to work, one of the fastest-growing apps and tech companies, and a leading pioneer of business travel.

These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to supercharge their corporate travel.


About the Role:
We are looking for an experienced, hands-on Business Travel Consultant passionate about delivering exceptional customer experiences. Our Customer Care team is one of the foundations of our company's success and growth.

We hire empathetic people who understand what we are trying to achieve:

Make business travelers happy As a Business Travel Consultant, you will work with B2B customers and be part of a strategic team at TravelPerk.

You will have a direct impact on our growth and customer retention.

You will act proactively and address our clients' needs at any stage of their travels, ensuring high customer satisfaction and maintaining relationships at a 7 Star satisfaction standard.


Please note:
working hours for this role will be mostly during weekdays mornings and afternoons.

Key Responsibilities:
  • Provide exceptional customer service to B2B customers
  • Work proactively to address clients' needs and resolve issues
  • Maintain relationships with clients at a 7 Star satisfaction standard
  • Contribute to the growth and customer retention of the company

Requirements:
  • Experience in business travel or a related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Passion for delivering exceptional customer experiences

What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Access to the latest technology and tools