Luxury Travel Consultant

hace 3 semanas


Barcelona, Barcelona, España Accor Global Reservation Centre A tiempo completo

About the Role:

We are seeking a highly skilled and enthusiastic Luxury Travel Consultant to join our team at Accor Global Reservation Centre. As a Luxury Travel Consultant, you will be responsible for providing exceptional customer service to our guests, responding to their requests in a personalized and professional manner.

About the Team:

You will be part of an international team of passionate individuals dedicated to delivering memorable experiences to our clients. Our team is known for its warm hospitality and dedication to excellence, and we are looking for someone who shares these values.

About the Company:

Accor Global Reservation Centre is a leading provider of hospitality services, with over 230,000 hospitality experts in more than 40+ hotel brands. We are committed to pioneering the art of responsible hospitality, connecting cultures with heartfelt care.

Key Responsibilities:

  • Respond to guests' requests in a personalized and professional manner.
  • Provide exceptional customer service to our guests.
  • Share knowledge and passion for hospitality, making thoughtful recommendations to help guests choose the right room and package for their needs.

Requirements:

  • Relevant experience in sales, customer service, hospitality, or tourism.
  • Luxury travel experience is a plus.
  • Native or proficiency level in French and fluency in English (C1-C2).
  • Comfortable with computers and new software.

What We Offer:

  • A comprehensive training plan to help you understand our culture, values, business, and quality standards.
  • An inclusive and international workplace with a diverse team of over 30 nationalities.
  • Exclusive discounts at our iconic properties worldwide.
  • A daily meal allowance.
  • Private health insurance and wellness initiatives.

How to Apply:

Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you


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