Business Travel Consultant
hace 4 semanas
About Us
We're TravelPerk, a leading SaaS platform that offers companies a comprehensive solution for booking, managing, and reporting business travel. Our mission is to revolutionize the business travel industry by providing an unparalleled choice of travel options, a powerful booking and management platform, and exceptional customer support.
As a Business Travel Consultant at TravelPerk, you will play a crucial role in delivering an outstanding customer experience. You will work closely with our B2B customers to understand their needs and provide tailored solutions to meet their business travel requirements.
Key Responsibilities:
- Support our B2B customers in their business travels
- Liaise with suppliers and partners to resolve booking issues
- Keep high satisfaction standards and exceed customer expectations when managing bookings, queries, and requests
- Resolve problems by applying established TravelPerk policies, procedures, and tactics
- Stay up-to-date with new features and product launches in TravelPerk
Requirements:
- Excellent English, spoken and written
- Proven experience in working with Amadeus GDS
- Proven experience in working with Amadeus GDS flights, another GDS will be a plus
- Proven background working in the business travel industry is a plus
- Proven experience going above and beyond to provide an amazing service to help customers
What We Offer:
- Competitive compensation, including equity in the company
- Generous vacation days so you can rest and recharge
- Health perks such as private healthcare or gym allowance, depending on location
- Flexible compensation plan to help you diversify and increase your net salary
- Unforgettable TravelPerk events, including travel to one of our hubs
- A mental health support tool for your well-being
- Exponential growth opportunities
- VolunteerPerk - 16 paid hours per year to volunteer for a cause of your choice
How We Work:
We take an IRL-first approach to work, where our team works together in person 3 days a week. As such, this role requires you to be within commuting distance of our Barcelona hub. We fundamentally believe in the value of meeting in-real-life to improve connectivity, productivity, and creativity and ultimately make us a great place to work.
At TravelPerk, we prioritize experience and potential over academic qualifications for this role. We believe that talent and ability aren't always reflected in formal credentials. For certain roles, we provide relocation assistance. Please specify your need for this in your application, and we will evaluate the possibility on a case-by-case basis.
English is our official office language, so we request that resumes be submitted in English for effective communication. TravelPerk is a global company with a diverse customer base—and we want to ensure the people behind our product reflect that. We're an equal opportunity employer, meaning you're welcome at TravelPerk regardless of your appearance, where you're from, or anything else that makes you.
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