User Support
hace 1 mes
.At Serbyte, we are a dynamic and growing company, specialized in innovative technological solutions. We are looking for a User Support, Data Validation, and Quality Assurance Specialist.Task DescriptionAs part of the support for our information systems, your responsibilities will include:-User Support and Guidance:-Assisting users in system usage.-Managing the publication of documents and records.-Monitoring and Reporting:-Tracking incidents and organizing reports.-Managing user requests.-Handling error reporting.-Documentation Creation:-Drafting and managing user manuals.-Developing online help content (knowledge bases, FAQs, etc.).-Managing web documentation.-Training:-Preparing and delivering training courses for information systems.Skills and Competencies- Proven knowledge and experience in end-user assistance and support of information systems.- Strong IT skills.- Familiarity with web platforms, wikis, collaborative sites, and social networks.- Excellent communication and writing skills.- Ability to work collaboratively within a team.- Fluency in English (additional languages may be required depending on project needs).- Proficiency in using office automation tools, especially MS Office.Education and Experience Requirements- A minimum of 5 years of relevant education and/or post-secondary experience.- At least 2 years of experience in user support for specific systems, collaborative tools, or project-specific methodologies.Work Conditions- Remote work from within the European Union.- Standard working days are Monday to Friday, with availability expected during Agency holidays due to peak workloads.- Work hours are between 08:00 and 20:00 CETTasksUser Support and Guidance:- Assisting users in system usage.- Managing the publication of documents and records.Monitoring and Reporting:- Tracking incidents and organizing reports.- Managing user requests.- Handling error reporting.Documentation Creation:- Drafting and managing user manuals.- Developing online help content (knowledge bases, FAQs, etc.).- Managing web documentation.RequirementsSkills and Competencies- Proven knowledge and experience in end-user assistance and support of information systems.- Strong IT skills.- Familiarity with web platforms, wikis, collaborative sites, and social networks.- Excellent communication and writing skills.- Ability to work collaboratively within a team.- Fluency in English (additional languages may be required depending on project needs).- Proficiency in using office automation tools, especially MS Office.Education and Experience Requirements- A minimum of 5 years of relevant education and/or post-secondary experience.- At least 2 years of experience in user support for specific systems, collaborative tools, or project-specific methodologies.BenefitsWork Conditions- Remote work from within the European Union.- Standard working days are Monday to Friday, with availability expected during Agency holidays due to peak workloads
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User Support
hace 1 mes
Madrid, España Serbyte Servicios It A tiempo completoAt Serbyte, we are a dynamic and growing company, specialized in innovative technological solutions.We are looking for a User Support, Data Validation, and Quality Assurance Specialist .Task Description As part of the support for our information systems, your responsibilities will include: User Support and Guidance : Assisting users in system usage.Managing...
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User Support
hace 1 mes
Madrid, España Serbyte Servicios It A tiempo completoAt Serbyte, we are a dynamic and growing company, specialized in innovative technological solutions. We are looking for a User Support, Data Validation, and Quality Assurance Specialist. Task DescriptionAs part of the support for our information systems, your responsibilities will include: User Support and Guidance: Assisting users in system usage. Managing...
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User Support, Madrid
hace 4 semanas
Madrid, España Undisclosed A tiempo completo.User Support en Madrid. At Serbyte we are a dynamic and growing company specialized in innovative technological solutions. We are looking for a User Support Data Validation and Quality Assurance Specialist. Task Description As part of the support for our information systems your responsibilities will include - User Support and Guidance - Assisting users in...
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User Support, Madrid
hace 1 mes
Madrid, España Serbyte Servicios It A tiempo completo.User Support en Madrid.At Serbyte we are a dynamic and growing company specialized in innovative technological solutions. We are looking for a User Support Data Validation and Quality Assurance Specialist.Task DescriptionAs part of the support for our information systems your responsibilities will include- User Support and Guidance- Assisting users in...
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User Support, Madrid
hace 2 semanas
Madrid, España Serbyte Servicios It A tiempo completo.User SupportAt Serbyte we are a dynamic and growing company specialized in innovative technological solutions. We are looking for a User Support Data Validation and Quality Assurance Specialist.Task DescriptionAs part of the support for our information systems your responsibilities will include- User Support and Guidance- Assisting users in system usage.-...
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User Support, Madrid
hace 4 semanas
Madrid, España Serbyte Servicios It A tiempo completoUser Support At Serbyte we are a dynamic and growing company specialized in innovative technological solutions.We are looking for a User Support Data Validation and Quality Assurance Specialist.Task Description As part of the support for our information systems your responsibilities will include - User Support and Guidance - Assisting users in system usage.-...
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User Support, Madrid
hace 1 mes
Madrid, España Serbyte Servicios It A tiempo completoUser Support en Madrid.At Serbyte we are a dynamic and growing company specialized in innovative technological solutions.We are looking for a User Support Data Validation and Quality Assurance Specialist.Task Description As part of the support for our information systems your responsibilities will include - User Support and Guidance - Assisting users in...
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User Support, Madrid
hace 1 mes
Madrid, España Serbyte Servicios IT A tiempo completoUser Support en Madrid.At Serbyte we are a dynamic and growing company specialized in innovative technological solutions. We are looking for a User Support Data Validation and Quality Assurance Specialist.Task DescriptionAs part of the support for our information systems your responsibilities will include- User Support and Guidance- Assisting users in...
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User Support, Madrid
hace 2 semanas
Madrid, España Serbyte Servicios IT A tiempo completoUser SupportAt Serbyte we are a dynamic and growing company specialized in innovative technological solutions. We are looking for a User Support Data Validation and Quality Assurance Specialist.Task DescriptionAs part of the support for our information systems your responsibilities will include- User Support and Guidance- Assisting users in system...
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User Support Engineer
hace 7 meses
Madrid, España European Satellite Services Provider A tiempo completoCreated in 2009, **ESSP **is a young and dynamic company, a **pan European service provider**, certified by EASA (the European Union Aviation Safety Agency) to deliver safety-critical services. Our mission is to operate and provide **Communication, Navigation and Surveillance **(CNS) services, among which, the main one is, the **EGNOS service** (the European...
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Madrid, Madrid, España Serbyte Servicios It A tiempo completoJob DescriptionWe are seeking a highly skilled User Support Specialist to join our team at Serbyte Servicios It. As a key member of our support team, you will be responsible for providing exceptional user support and guidance to our clients.About the RoleThe ideal candidate will have a strong background in end-user assistance and support of information...
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User Support Engineer – F/M
hace 3 meses
Madrid, España Essp A tiempo completo.Created in 2009, ESSP is a young and dynamic company, a pan-European service provider, certified by EASA (the European Union Aviation Safety Agency) to deliver safety-critical services. Our mission is to operate and provide Communication, Navigation and Surveillance (CNS) services, among which, the main one is, the EGNOS service (the European Geostationary...
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User Support Engineer F/m
hace 4 meses
28850 Torrejón de Ardoz, Madrid provincia, España European Satellite Services Provider A tiempo completoCreated in 2009, **ESSP **is a young and dynamic company, a **pan European service provider**, certified by EASA (the European Union Aviation Safety Agency) to deliver safety-critical services. Our mission is to operate and provide **Communication, Navigation and Surveillance **(CNS) services, among which, the main one is, the **EGNOS service** (the European...
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AppStore User Operation
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Madrid, España MKIT HOLDINGS LIMITED A tiempo completoThe Local Operations Specialist is responsible for providing on-the-ground support and oversight for our software product or service within the local market. This role involves coordinating with various stakeholders, including customers, and internal teams, to ensure smooth operations and customer satisfaction. Key Responsibilities: - Customer Support: -...
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User Support Engineer – F/M
hace 3 meses
Madrid, España ESSP SAS A tiempo completoCreated in 2009, ESSP is a young and dynamic company, a pan-European service provider, certified by EASA (the European Union Aviation Safety Agency) to deliver safety-critical services. Our mission is to operate and provide Communication, Navigation and Surveillance (CNS) services, among which, the main one is, the EGNOS service (the European Geostationary...
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User Support Engineer – F/M
hace 4 semanas
Madrid, España buscojobs España A tiempo completoCreated in 2009, ESSP is a young and dynamic company, a pan-European service provider, certified by EASA (the European Union Aviation Safety Agency) to deliver safety-critical services. Our mission is to operate and provide Communication, Navigation and Surveillance (CNS) services, among which, the main one is, the EGNOS service (the European Geostationary...
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User Support Engineer – F/M
hace 4 semanas
Madrid, España ESSP A tiempo completoCreated in 2009, ESSP is a young and dynamic company, a pan-European service provider, certified by EASA (the European Union Aviation Safety Agency) to deliver safety-critical services. Our mission is to operate and provide Communication, Navigation and Surveillance (CNS) services, among which, the main one is, the EGNOS service (the European Geostationary...
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User Support Engineer – F/M
hace 4 semanas
Madrid, España buscojobs España A tiempo completoCreated in 2009, ESSP is a young and dynamic company, a pan-European service provider, certified by EASA (the European Union Aviation Safety Agency) to deliver safety-critical services. Our mission is to operate and provide Communication, Navigation and Surveillance (CNS) services, among which, the main one is, the EGNOS service (the European Geostationary...
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User Research
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Madrid, España Telefonica S.A. A tiempo completoCustomer Digital Product area is hiring a passionate User Research Lead that wants to join the product discovery and strategy definition of Telefónica main app in 4 countries. Our mission is to drive digitalization to Telefónica clients, leveraging from our customer preferred channel and proven digital platform. As a Lead UX Researcher, you'll be...
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End User Computing Support Engineer
hace 6 meses
Madrid, España The Cigna Group A tiempo completoEndpoint Engineer Lead Analyst What does a normal day involve? Provide technical support to end-users for hardware, software, ensuring prompt resolution and mínimal disruption to productivity. Coordinate with colleagues and peers in Europe, ASIA and Middle East Infrastructure teams. Participate in change activity that may be scheduled out of...