User Support, Madrid
hace 2 semanas
.User SupportAt Serbyte we are a dynamic and growing company specialized in innovative technological solutions. We are looking for a User Support Data Validation and Quality Assurance Specialist.Task DescriptionAs part of the support for our information systems your responsibilities will include- User Support and Guidance- Assisting users in system usage.- Managing the publication of documents and records.- Monitoring and Reporting- Tracking incidents and organizing reports.- Managing user requests.- Handling error reporting.- Documentation Creation- Drafting and managing user manuals.- Developing online help content (knowledge bases FAQs etc.).- Managing web documentation.- Training- Preparing and delivering training courses for information systems.Skills and Competencies- Proven knowledge and experience in end-user assistance and support of information systems.- Strong IT skills.- Familiarity with web platforms wikis collaborative sites and social networks.- Excellent communication and writing skills.- Ability to work collaboratively within a team.- Fluency in English (additional languages may be required depending on project needs).- Proficiency in using office automation tools especially MS Office.Education and Experience Requirements- A minimum of 5 years of relevant education and/or post-secondary experience.- At least 2 years of experience in user support for specific systems collaborative tools or project-specific methodologies.Work Conditions- Remote work from within the European Union.- Standard working days are Monday to Friday with availability expected during Agency holidays due to peak workloads.- Work hours are between 08 00 and 20 00 CETTasksUser Support and Guidance- Assisting users in system usage.- Managing the publication of documents and records.Monitoring and Reporting- Tracking incidents and organizing reports.- Managing user requests.- Handling error reporting.Documentation Creation- Drafting and managing user manuals.- Developing online help content (knowledge bases FAQs etc.).- Managing web documentation.RequirementsSkills and Competencies- Proven knowledge and experience in end-user assistance and support of information systems.- Strong IT skills.- Familiarity with web platforms wikis collaborative sites and social networks.- Excellent communication and writing skills.- Ability to work collaboratively within a team.- Fluency in English (additional languages may be required depending on project needs).- Proficiency in using office automation tools especially MS Office.Education and Experience Requirements- A minimum of 5 years of relevant education and/or post-secondary experience.- At least 2 years of experience in user support for specific systems collaborative tools or project-specific methodologies.BenefitsWork Conditions- Remote work from within the European Union.- Standard working days are Monday to Friday with availability expected during Agency holidays due to peak workloads
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User Support, Madrid
hace 4 semanas
Madrid, España Undisclosed A tiempo completo.User Support en Madrid. At Serbyte we are a dynamic and growing company specialized in innovative technological solutions. We are looking for a User Support Data Validation and Quality Assurance Specialist. Task Description As part of the support for our information systems your responsibilities will include - User Support and Guidance - Assisting users in...
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User Support, Madrid
hace 1 mes
Madrid, España Serbyte Servicios It A tiempo completoUser Support en Madrid.At Serbyte we are a dynamic and growing company specialized in innovative technological solutions.We are looking for a User Support Data Validation and Quality Assurance Specialist.Task Description As part of the support for our information systems your responsibilities will include - User Support and Guidance - Assisting users in...
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User Support, Madrid
hace 1 mes
Madrid, España Serbyte Servicios IT A tiempo completoUser Support en Madrid.At Serbyte we are a dynamic and growing company specialized in innovative technological solutions. We are looking for a User Support Data Validation and Quality Assurance Specialist.Task DescriptionAs part of the support for our information systems your responsibilities will include- User Support and Guidance- Assisting users in...
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User Support, Madrid
hace 1 mes
Madrid, España Serbyte Servicios It A tiempo completo.User Support en Madrid.At Serbyte we are a dynamic and growing company specialized in innovative technological solutions. We are looking for a User Support Data Validation and Quality Assurance Specialist.Task DescriptionAs part of the support for our information systems your responsibilities will include- User Support and Guidance- Assisting users in...
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User Support, Madrid
hace 4 semanas
Madrid, España Serbyte Servicios It A tiempo completoUser Support At Serbyte we are a dynamic and growing company specialized in innovative technological solutions.We are looking for a User Support Data Validation and Quality Assurance Specialist.Task Description As part of the support for our information systems your responsibilities will include - User Support and Guidance - Assisting users in system usage.-...
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User Support, Madrid
hace 2 semanas
Madrid, España Serbyte Servicios IT A tiempo completoUser SupportAt Serbyte we are a dynamic and growing company specialized in innovative technological solutions. We are looking for a User Support Data Validation and Quality Assurance Specialist.Task DescriptionAs part of the support for our information systems your responsibilities will include- User Support and Guidance- Assisting users in system...
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User Support
hace 1 mes
Madrid, España Serbyte Servicios It A tiempo completo.At Serbyte, we are a dynamic and growing company, specialized in innovative technological solutions. We are looking for a User Support, Data Validation, and Quality Assurance Specialist.Task DescriptionAs part of the support for our information systems, your responsibilities will include:-User Support and Guidance:-Assisting users in system usage.-Managing...
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User Support
hace 2 meses
Madrid, España Serbyte Servicios It A tiempo completoAt Serbyte, we are a dynamic and growing company, specialized in innovative technological solutions.We are looking for a User Support, Data Validation, and Quality Assurance Specialist .Task Description As part of the support for our information systems, your responsibilities will include: User Support and Guidance : Assisting users in system usage.Managing...
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User Support
hace 1 mes
Madrid, España Serbyte Servicios It A tiempo completoAt Serbyte, we are a dynamic and growing company, specialized in innovative technological solutions. We are looking for a User Support, Data Validation, and Quality Assurance Specialist. Task DescriptionAs part of the support for our information systems, your responsibilities will include: User Support and Guidance: Assisting users in system usage. Managing...
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User Stories Writer, Madrid
hace 6 meses
Madrid, España OXIGENT Technologies A tiempo completoUser Stories Writer en Madrid. ¿Te interesaría seguir desarrollándote como User Stories Writer en una empresa especializada en servicios ciudadanos dedicada a diferentes ámbitos como construcción y medio ambiente con carácter internacional? Desde Oxigent Technologies seleccionamos un/a USER STORIES WRITER CON EXPERIENCIA EN UX para participar en un...
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Mudanza desde madrid hasta useras
hace 7 meses
Madrid (Madrid), España Cronoshare.com Teletrabajo Freelance A tiempo completoBebe desalmar la cama le ayudaremosTipo de mudanza Una camaPaís y provincia de origen MadridBarrio o población (punto de partida de la mudanza) UserasPaís y provincia de destino MadridBarrio o población (lugar de destino) Barrio orcasitas¿Cómo se realizará la carga en el lugar de salida? De un bajo a subir por...
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Madrid (Madrid), España Cronoshare.com Teletrabajo Freelance A tiempo completoNecesito un servicio de Mudanzas con las siguientes características: Tipo de mudanza Pequeño porte (pocos muebles u objetos) ¿Qué distancia se va a recorrer con la mudanza? Corta (misma población o barrio) País, provincia y población (punto de partida de la mudanza) Madrid usera País, provincia y población (lugar de...
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User Support Engineer
hace 7 meses
Madrid, España European Satellite Services Provider A tiempo completoCreated in 2009, **ESSP **is a young and dynamic company, a **pan European service provider**, certified by EASA (the European Union Aviation Safety Agency) to deliver safety-critical services. Our mission is to operate and provide **Communication, Navigation and Surveillance **(CNS) services, among which, the main one is, the **EGNOS service** (the European...
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User Growth Analyst
hace 7 meses
Madrid, España Teleperformance Spain A tiempo completoWe are looking for a User Growth Analyst to join and assist our team with the analysis and performance of the different projects in place. The scope of this role is very broad as our projects impact many areas of the company. This role is to support the members of the team delivering user engagement projects. This role is suited for someone that has recently...
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Technical Support Specialist for Madrid
hace 1 semana
Madrid, Madrid, España Serbyte Servicios It A tiempo completoJob DescriptionSerbyte Servicios IT is seeking a highly skilled Technical Support Specialist to join our team in Madrid. As a key member of our support team, you will be responsible for providing exceptional user support and guidance to our clients.About Serbyte Servicios ITWe are a dynamic and growing company specialized in innovative technological...
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User Support Engineer – F/M
hace 4 meses
Madrid, España ESSP SAS A tiempo completoCreated in 2009, ESSP is a young and dynamic company, a pan-European service provider, certified by EASA (the European Union Aviation Safety Agency) to deliver safety-critical services. Our mission is to operate and provide Communication, Navigation and Surveillance (CNS) services, among which, the main one is, the EGNOS service (the European Geostationary...
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User Support Engineer – F/M
hace 4 semanas
Madrid, España buscojobs España A tiempo completoCreated in 2009, ESSP is a young and dynamic company, a pan-European service provider, certified by EASA (the European Union Aviation Safety Agency) to deliver safety-critical services. Our mission is to operate and provide Communication, Navigation and Surveillance (CNS) services, among which, the main one is, the EGNOS service (the European Geostationary...
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User Support Engineer – F/M
hace 4 semanas
Madrid, España ESSP A tiempo completoCreated in 2009, ESSP is a young and dynamic company, a pan-European service provider, certified by EASA (the European Union Aviation Safety Agency) to deliver safety-critical services. Our mission is to operate and provide Communication, Navigation and Surveillance (CNS) services, among which, the main one is, the EGNOS service (the European Geostationary...
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User Support Engineer – F/M
hace 4 semanas
Madrid, España buscojobs España A tiempo completoCreated in 2009, ESSP is a young and dynamic company, a pan-European service provider, certified by EASA (the European Union Aviation Safety Agency) to deliver safety-critical services. Our mission is to operate and provide Communication, Navigation and Surveillance (CNS) services, among which, the main one is, the EGNOS service (the European Geostationary...
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Madrid, Madrid, España Serbyte Servicios It A tiempo completoJob DescriptionWe are seeking a highly skilled User Support Specialist to join our team at Serbyte Servicios It. As a key member of our support team, you will be responsible for providing exceptional user support and guidance to our clients.About the RoleThe ideal candidate will have a strong background in end-user assistance and support of information...