User Support, Madrid
hace 2 meses
User Support en Madrid.
At Serbyte we are a dynamic and growing company specialized in innovative technological solutions.
We are looking for a User Support Data Validation and Quality Assurance Specialist.
Task Description As part of the support for our information systems your responsibilities will include - User Support and Guidance - Assisting users in system usage.
- Managing the publication of documents and records.
- Monitoring and Reporting - Tracking incidents and organizing reports.
- Managing user requests.
- Handling error reporting.
- Documentation Creation - Drafting and managing user manuals.
- Developing online help content (knowledge bases FAQs etc.).
- Managing web documentation.
- Training - Preparing and delivering training courses for information systems.
Skills and Competencies - Proven knowledge and experience in end-user assistance and support of information systems.
- Strong IT skills.
- Familiarity with web platforms wikis collaborative sites and social networks.
- Excellent communication and writing skills.
- Ability to work collaboratively within a team.
- Fluency in English (additional languages may be required depending on project needs).
- Proficiency in using office automation tools especially MS Office.
Education and Experience Requirements - A minimum of 5 years of relevant education and/or post-secondary experience.
- At least 2 years of experience in user support for specific systems collaborative tools or project-specific methodologies.
Work Conditions - Remote work from within the European Union.
- Standard working days are Monday to Friday with availability expected during Agency holidays due to peak workloads.
- Work hours are between 08 00 and 20 00 CET Tasks User Support and Guidance - Assisting users in system usage.
- Managing the publication of documents and records.
Monitoring and Reporting - Tracking incidents and organizing reports.
- Managing user requests.
- Handling error reporting.
Documentation Creation - Drafting and managing user manuals.
- Developing online help content (knowledge bases FAQs etc.).
- Managing web documentation.
Requirements Skills and Competencies - Proven knowledge and experience in end-user assistance and support of information systems.
- Strong IT skills.
- Familiarity with web platforms wikis collaborative sites and social networks.
- Excellent communication and writing skills.
- Ability to work collaboratively within a team.
- Fluency in English (additional languages may be required depending on project needs).
- Proficiency in using office automation tools especially MS Office.
Education and Experience Requirements - A minimum of 5 years of relevant education and/or post-secondary experience.
- At least 2 years of experience in user support for specific systems collaborative tools or project-specific methodologies.
Benefits Work Conditions - Remote work from within the European Union.
- Standard working days are Monday to Friday with availability expected during Agency holidays due to peak workloads.
- Work hours are between 08 00 and 20 00 CET At Serbyte we are committed to the development of our professionals.
If you are looking to grow within an expanding company apply now and join our team
soporte, microinformatica
-
User Support, Madrid
hace 2 meses
Madrid, España Serbyte Servicios It A tiempo completo.User Support en Madrid.At Serbyte we are a dynamic and growing company specialized in innovative technological solutions. We are looking for a User Support Data Validation and Quality Assurance Specialist.Task DescriptionAs part of the support for our information systems your responsibilities will include- User Support and Guidance- Assisting users in...
-
User Support, Madrid
hace 1 mes
Madrid, España Serbyte Servicios It A tiempo completo.User SupportAt Serbyte we are a dynamic and growing company specialized in innovative technological solutions. We are looking for a User Support Data Validation and Quality Assurance Specialist.Task DescriptionAs part of the support for our information systems your responsibilities will include- User Support and Guidance- Assisting users in system usage.-...
-
User Support, Madrid
hace 7 días
Madrid, España Serbyte Servicios It A tiempo completoUser SupportAt Serbytewe are a dynamic and growing companyspecialized in innovative technological solutions.We are looking for a User SupportData Validationand Quality Assurance Specialist.Task DescriptionAs part of the support for our information systemsyour responsibilities will include- User Support and Guidance- Assisting users in system usage.- Managing...
-
User Support, Madrid |
hace 2 semanas
Madrid, España Ares Consultores A tiempo completoUser Support Data Validation and Quality Assurance SpecialistAt Serbyte, we are a dynamic and growing company specialized in innovative technological solutions.We are looking for a User Support Data Validation and Quality Assurance Specialist.Task Description As part of the support for our information systems, your responsibilities will include:User Support...
-
User Support, Madrid |
hace 2 semanas
Madrid, España Ares Consultores A tiempo completoUser Support Data Validation and Quality Assurance Specialist At Serbyte, we are a dynamic and growing company specialized in innovative technological solutions.We are looking for a User Support Data Validation and Quality Assurance Specialist.Task Description As part of the support for our information systems, your responsibilities will include: User...
-
User Support, Madrid
hace 1 mes
Madrid, España Serbyte Servicios IT A tiempo completoUser SupportAt Serbyte we are a dynamic and growing company specialized in innovative technological solutions. We are looking for a User Support Data Validation and Quality Assurance Specialist.Task DescriptionAs part of the support for our information systems your responsibilities will include- User Support and Guidance- Assisting users in system...
-
Nid-934 - User Support, Madrid
hace 1 semana
Madrid, España Reconocida Empresa A tiempo completoUser Support en Madrid. At Serbyte we are a dynamic and growing company specialized in innovative technological solutions. We are looking for a User Support Data Validation and Quality Assurance Specialist.Task DescriptionAs part of the support for our information systems your responsibilities will include:User Support and Guidance- Assisting users in system...
-
User Support, Madrid |
hace 1 semana
Madrid, España Ares Consultores A tiempo completoUser Support Data Validation and Quality Assurance Specialist At Serbyte, we are a dynamic and growing company specialized in innovative technological solutions.We are looking for a User Support Data Validation and Quality Assurance Specialist.Task DescriptionAs part of the support for our information systems, your responsibilities will include:User Support...
-
User Support, Madrid | Li-933
hace 1 semana
Madrid, España Ares Consultores A tiempo completoUser Support at SerbyteAt Serbyte, we are a dynamic and growing company specialized in innovative technological solutions.We are looking for a User Support Data Validation and Quality Assurance Specialist.Task DescriptionAs part of the support for our information systems, your responsibilities will include:User Support and Guidance: Assisting users in system...
-
User Support, Madrid | Li-933
hace 1 semana
Madrid, España Ares Consultores A tiempo completoUser Support at Serbyte At Serbyte, we are a dynamic and growing company specialized in innovative technological solutions.We are looking for a User Support Data Validation and Quality Assurance Specialist.Task Description As part of the support for our information systems, your responsibilities will include: User Support and Guidance: Assisting users in...
-
User Support, Madrid |
hace 1 semana
Madrid, España ARES CONSULTORES A tiempo completoUser Support Data Validation and Quality Assurance Specialist At Serbyte, we are a dynamic and growing company specialized in innovative technological solutions. We are looking for a User Support Data Validation and Quality Assurance Specialist. Task Description As part of the support for our information systems, your responsibilities will include: User...
-
User Support, Madrid | Li-933
hace 1 semana
Madrid, España buscojobs España A tiempo completoUser Support at Serbyte At Serbyte, we are a dynamic and growing company specialized in innovative technological solutions. We are looking for a User Support Data Validation and Quality Assurance Specialist. Task Description As part of the support for our information systems, your responsibilities will include: User Support and Guidance: Assisting users in...
-
User Support Engineer
hace 6 días
Madrid, España ESSP A tiempo completoESSP, a dynamic French company open to the world, is looking for a User Support Engineer for a Permanent - Full-time Contract in Madrid. We work with highly skilled teams and our employees come from different backgrounds and disciplines, from aeronautics to aerospace, engineering to telecommunications. This diversity allows the company great flexibility to...
-
Lwd561 End User It Support Technician
hace 1 semana
Madrid, España Ares Consultores A tiempo completoL2 End User IT Support Technician (M/F/d) - Spain - Madrid - Young professionals - Full-timeYour Benefits:Buddy programInternal career developmentInternational environmentJob with purposeMentor programOnboarding programYour Skills:Full time technician to support the End User Workspace Environment.Location of Service: Customer locations.Target Environment:...
-
Lwd561 End User It Support Technician
hace 1 semana
Madrid, España Ares Consultores A tiempo completoL2 End User IT Support Technician (M/F/d) - Spain - Madrid - Young professionals - Full-timeYour Benefits:Buddy programInternal career developmentInternational environmentJob with purposeMentor programOnboarding programYour Skills:Full time technician to support the End User Workspace Environment.Location of Service: Customer locations.Target Environment:...
-
Lwd561 End User It Support Technician
hace 1 semana
Madrid, España Ares Consultores A tiempo completoL2 End User IT Support Technician (M/F/d) - Spain - Madrid - Young professionals - Full-timeYour Benefits: Buddy programInternal career developmentInternational environmentJob with purposeMentor programOnboarding programYour Skills: Full time technician to support the End User Workspace Environment.Location of Service: Customer locations.Target Environment:...
-
User Support Engineer
hace 2 semanas
Madrid, España European Satellite Services Provider A tiempo completoESSP, a private company with 7 major European Air Navigation Service Providers as shareholders, manages the operation and supports the adoption of the European Satellite Based Augmentation System to GPS: EGNOS. The adoption of this service is rapidly growing given it allows correcting the GPS signal and offers enhanced features with accurate positioning and...
-
User Stories Writer, Madrid
hace 7 meses
Madrid, España OXIGENT Technologies A tiempo completoUser Stories Writer en Madrid. ¿Te interesaría seguir desarrollándote como User Stories Writer en una empresa especializada en servicios ciudadanos dedicada a diferentes ámbitos como construcción y medio ambiente con carácter internacional? Desde Oxigent Technologies seleccionamos un/a USER STORIES WRITER CON EXPERIENCIA EN UX para participar en un...
-
User Stories Writer, Madrid
hace 1 semana
Madrid, España Oxigent Technologies A tiempo completoUser Stories Writer en Madrid.¿Te interesaría seguir desarrollándote como User Stories Writer en una empresa especializada en servicios ciudadanos dedicada a diferentes ámbitos como construcción y medio ambiente con carácter internacional?Desde Oxigent Technologies seleccionamos un/a USER STORIES WRITER CON EXPERIENCIA EN UX para participar en un...
-
Mudanza desde madrid hasta useras
hace 7 meses
Madrid (Madrid), España Cronoshare.com Teletrabajo Freelance A tiempo completoBebe desalmar la cama le ayudaremosTipo de mudanza Una camaPaís y provincia de origen MadridBarrio o población (punto de partida de la mudanza) UserasPaís y provincia de destino MadridBarrio o población (lugar de destino) Barrio orcasitas¿Cómo se realizará la carga en el lugar de salida? De un bajo a subir por...