Lwd561 End User It Support Technician

hace 1 semana


Madrid, España Ares Consultores A tiempo completo

L2 End User IT Support Technician (M/F/d) - Spain - Madrid - Young professionals - Full-timeYour Benefits:Buddy programInternal career developmentInternational environmentJob with purposeMentor programOnboarding programYour Skills:Full time technician to support the End User Workspace Environment.
Location of Service: Customer locations.Target Environment: End User Workspace - HW SW. Network and Computer Environment.Certificates: IT / microcomputing / HW and SW / Operating Systems.Your Tasks:The Desktop Support Technician is a customer representative and will work closely with our customers' team to provide the required services.
This is a physical presence service to provide 2nd line support.Responsibilities include:Performing tasks to agreed service levels and meeting customer satisfaction measures.Providing Hands Eyes support for our customers.Diagnosing and resolving incidents with regards to Network and Computer devices.End-user support tasks with a HIGH level of ENGLISH.Minimum 2 years of demonstrable experience in a similar position.Handling Ticketing tools.Microcomputing environment, mobile devices, H/W and networks.Good communication skills and presence, easy to deal with users.Experience in a corporate and/or multinational environment is valuable.Experience in the resolution of technical incidents on-site and at the user location.Be part of us:Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries.
We deliver exclusively for the leading companies in the IT industry.
We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force, Hemmersbach Kids' Family and Hemmersbach Climate Force.
That's why Hemmersbach is The Social Purpose IT Company.El anuncio original lo puedes encontrar en Kit Empleo:https://www.kitempleo.es/empleo/130530621/lwd561-end-user-support-technician-d-madrid/?utm_source=html #J-18808-Ljbffr



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