User Support, Madrid | Li-933
hace 1 semana
User Support at SerbyteAt Serbyte, we are a dynamic and growing company specialized in innovative technological solutions.
We are looking for a User Support Data Validation and Quality Assurance Specialist.Task DescriptionAs part of the support for our information systems, your responsibilities will include:User Support and Guidance: Assisting users in system usage.
Managing the publication of documents and records.Monitoring and Reporting: Tracking incidents and organizing reports.
Managing user requests.
Handling error reporting.Documentation Creation: Drafting and managing user manuals.
Developing online help content (knowledge bases, FAQs, etc.).
Managing web documentation.Training: Preparing and delivering training courses for information systems.Skills and CompetenciesProven knowledge and experience in end-user assistance and support of information systems.Strong IT skills.Familiarity with web platforms, wikis, collaborative sites, and social networks.Excellent communication and writing skills.Ability to work collaboratively within a team.Fluency in English (additional languages may be required depending on project needs).Proficiency in using office automation tools, especially MS Office.Education and Experience RequirementsA minimum of 5 years of relevant education and/or post-secondary experience.At least 2 years of experience in user support for specific systems, collaborative tools, or project-specific methodologies.Work ConditionsRemote work from within the European Union.Standard working days are Monday to Friday with availability expected during Agency holidays due to peak workloads.Work hours are between 08:00 and 20:00 CET.At Serbyte, we are committed to the development of our professionals.
If you are looking to grow within an expanding company, apply now and join our team#J-18808-Ljbffr
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User Support, Madrid | Li-933
hace 1 semana
Madrid, España Ares Consultores A tiempo completoUser Support at Serbyte At Serbyte, we are a dynamic and growing company specialized in innovative technological solutions.We are looking for a User Support Data Validation and Quality Assurance Specialist.Task Description As part of the support for our information systems, your responsibilities will include: User Support and Guidance: Assisting users in...
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User Support, Madrid
hace 1 semana
Madrid, España Serbyte Servicios It A tiempo completoUser SupportAt Serbytewe are a dynamic and growing companyspecialized in innovative technological solutions.We are looking for a User SupportData Validationand Quality Assurance Specialist.Task DescriptionAs part of the support for our information systemsyour responsibilities will include- User Support and Guidance- Assisting users in system usage.- Managing...
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User Support, Madrid |
hace 1 semana
Madrid, España Ares Consultores A tiempo completoUser Support Data Validation and Quality Assurance SpecialistAt Serbyte, we are a dynamic and growing company specialized in innovative technological solutions.We are looking for a User Support Data Validation and Quality Assurance Specialist.Task Description As part of the support for our information systems, your responsibilities will include:User Support...
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User Support, Madrid |
hace 1 semana
Madrid, España Ares Consultores A tiempo completoUser Support Data Validation and Quality Assurance Specialist At Serbyte, we are a dynamic and growing company specialized in innovative technological solutions.We are looking for a User Support Data Validation and Quality Assurance Specialist.Task Description As part of the support for our information systems, your responsibilities will include: User...
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User Support, Madrid |
hace 1 semana
Madrid, España Ares Consultores A tiempo completoUser Support Data Validation and Quality Assurance Specialist At Serbyte, we are a dynamic and growing company specialized in innovative technological solutions.We are looking for a User Support Data Validation and Quality Assurance Specialist.Task DescriptionAs part of the support for our information systems, your responsibilities will include:User Support...
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