End User Computing Support Engineer

hace 5 meses

Madrid, España The Cigna Group A tiempo completo

Endpoint Engineer Lead Analyst

What does a normal day involve?

Provide technical support to end-users for hardware, software, ensuring prompt resolution and mínimal disruption to productivity.

Coordinate with colleagues and peers in Europe, ASIA and Middle East Infrastructure teams.

Participate in change activity that may be scheduled out of hours

Follow all operational processes and policies

Continuous improvement of the Cigna Workspace services.

Adhering to Information Protection Policies and Business Continuity Plans

You will have:

- Experience as an Endpoint Engineer or similar role, supporting and maintaining end-user computing environments.
- Excellent communication and customer service skills, with the ability to interact effectively with end-users of varying technical backgrounds.
- Familiarity with desktop virtualization technologies (VDI).
- In troubleshooting hardware and software issues, both remotely and on-site.

**About Cigna Healthcare**

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
- Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._

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