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End User Services Engineer

hace 3 meses

Madrid, Madrid, España Dentsu Aegis Network A tiempo completo

Job Title:
End User Services Engineer

Job Description:


El propósito de esta función es ejecutar las actividades operacionales cotidianas necesarias para mantener la prestación de servicios tecnológicos a la empresa.


La función operará dentro de un marco eficaz para garantizar que se adopten métodos y procedimientos estandarizados con el fin de maximizar la calidad del servicio y mejorar las operaciones diarias.


  • Promueve todos los procesos operativos y se adhiere a ellos.
  • Proporciona orientación y conocimientos básicos a los usuarios de los procesos.
  • Mantiene el conocimiento de las operaciones técnicas, equipos, aplicaciones y negocios de la empresa.
  • Adopta un enfoque de mejora continua del servicio para garantizar que los procesos sigan siendo pertinentes y eficaces.
  • Elabora y analiza informes basados en parámetros de rendimiento.

Location:

Madrid

Brand:
Global Functions

Time Type:
Full time

Contract Type:
Permanent