User Support Engineer – F/M
hace 3 meses
.Created in 2009, ESSP is a young and dynamic company, a pan-European service provider, certified by EASA (the European Union Aviation Safety Agency) to deliver safety-critical services. Our mission is to operate and provide Communication, Navigation and Surveillance (CNS) services, among which, the main one is, the EGNOS service (the European Geostationary Navigation Overlay Service), on behalf of the EUSPA (the European Agency for Space).If you have good communication skills with a high level of English, proficiency in helpdesk/service desk and have at least 3 years of experience in user interfaces preferably in space or aeronautical transport sector, then this position is for youBy joining us, you will work on the EGNOS Helpdesk activities and the EGNOS Helpdesk ticketing tool evolution and maintenance. You will report the monthly performances and EGNOS notifications to users.Main responsibilities/activities: EGNOS Helpdesk activities:Users registration management; Answer to the questions / trouble Tickets; Helpdesk documentation and procedures maintenance; Contribution to User Support processes and policies maintenance; Technical interfaceand coordination with Front desk for H24 helpdesk services; Helpdesk activity monitoring and reporting.EGNOS Helpdesk ticketing tool evolution and maintenance:Tool manuals maintenance, configuration and basic administration (users, profiles, mailboxes, basic flows...); Interface with IT department and external providers for administration, evolutions and upgrades; Elaboration and publication of monthly performance reports; Maintenance of the users notifications (EGNOS Degradations Notifications and Communications Templates) baseline; Contribution to different EGNOS communication plans and publication of customised service performance reporting to users; Elaboration of planned SIS outages and planned EGNOS degradations notifications.Profile: Strong communication skills; Good autonomy and initiative; Able to synthesize;Team player spirit; Experience in user interfaces and reporting; Experience in helpdesk / service desk services; Experience in ticketing tools management; Basic web layout design and administration; User and customer oriented; Good knowledge of GNSS and EGNOS services and applications.Job Requirements: Language: English (C1) – CEFR and Spanish (desirable).Engineering degree or equivalent.Experience of at least 1 year in the satellite navigation domain or relevant application market segment.Human Resources information:1st interview is held by the direct manager of the position you applied for (technical interview); 2nd interview is held by HR department .Element of package of remuneration:Variable : bonuses based on objectives; Teleworking: up to 3 days/week; Health insurance, Life Insurance ; Saving plan ;Tickets Restaurant ; Sustainable Mobility Package : Home/Office travels reimbursement if car sharing or bicycling; 29 holidays (for full time year)
-
User Support Engineer
hace 7 meses
Madrid, España European Satellite Services Provider A tiempo completoCreated in 2009, **ESSP **is a young and dynamic company, a **pan European service provider**, certified by EASA (the European Union Aviation Safety Agency) to deliver safety-critical services. Our mission is to operate and provide **Communication, Navigation and Surveillance **(CNS) services, among which, the main one is, the **EGNOS service** (the European...
-
User Support Engineer F/m
hace 4 meses
28850 Torrejón de Ardoz, Madrid provincia, España European Satellite Services Provider A tiempo completoCreated in 2009, **ESSP **is a young and dynamic company, a **pan European service provider**, certified by EASA (the European Union Aviation Safety Agency) to deliver safety-critical services. Our mission is to operate and provide **Communication, Navigation and Surveillance **(CNS) services, among which, the main one is, the **EGNOS service** (the European...
-
Project Engineer
hace 2 meses
Madrid, España Rheinmetall Expal Munitions S.A.U. A tiempo completo**Project Engineer (M/F/d)** **Rheinmetall Expal Munitions S.A.U. in Madrid** - Rheinmetall - / - **Project Engineer (M/F/d)** - Ref.Nr.: - **ES00136** - Modalidad de contratación: - **Tiempo Completo** - Tipo de contrato: - **Contrato Permanente** WHAT WE ARE LOOKING FOR Rheinmetall Expal Munitions is looking for a Project Engineer, who will be...
-
User Support Engineer – F/M
hace 3 meses
Madrid, España ESSP SAS A tiempo completoCreated in 2009, ESSP is a young and dynamic company, a pan-European service provider, certified by EASA (the European Union Aviation Safety Agency) to deliver safety-critical services. Our mission is to operate and provide Communication, Navigation and Surveillance (CNS) services, among which, the main one is, the EGNOS service (the European Geostationary...
-
L2 End User IT Support Technician
hace 6 meses
Madrid, España Hemmersbach GmbH & Co. KG A tiempo completoL2 End User IT Support Technician (M/F/d) - Spain - Madrid - Young professionals - Full-time **—** Your Benefits **—****: - Buddy program- Internal career development- International environment- Job with purpose- Mentor program- Onboarding program**Your skills**: - Resolution of incidents of microcomputing technician, recording and monitoring them in...
-
User Support Engineer – F/M
hace 4 semanas
Madrid, España buscojobs España A tiempo completoCreated in 2009, ESSP is a young and dynamic company, a pan-European service provider, certified by EASA (the European Union Aviation Safety Agency) to deliver safety-critical services. Our mission is to operate and provide Communication, Navigation and Surveillance (CNS) services, among which, the main one is, the EGNOS service (the European Geostationary...
-
User Support Engineer – F/M
hace 3 semanas
Madrid, España ESSP A tiempo completoCreated in 2009, ESSP is a young and dynamic company, a pan-European service provider, certified by EASA (the European Union Aviation Safety Agency) to deliver safety-critical services. Our mission is to operate and provide Communication, Navigation and Surveillance (CNS) services, among which, the main one is, the EGNOS service (the European Geostationary...
-
User Support Engineer – F/M
hace 4 semanas
Madrid, España buscojobs España A tiempo completoCreated in 2009, ESSP is a young and dynamic company, a pan-European service provider, certified by EASA (the European Union Aviation Safety Agency) to deliver safety-critical services. Our mission is to operate and provide Communication, Navigation and Surveillance (CNS) services, among which, the main one is, the EGNOS service (the European Geostationary...
-
Data Engineer
hace 6 meses
Madrid, España Expert Systems AG A tiempo completoLooking for an opportunity to make a deep impact and take your career to the next level? Look no further! We have an exciting opportunity for a talented and experienced Data Engineer (M/F/d) to join our team at ProvenExpert. As a Data Engineer (M/F/d) with us, you'll be working on a successful SaaS product that's already making waves in the industry, but...
-
Business Support
hace 7 meses
Madrid, España Rheinmetall Expal Munitions S.A.U. A tiempo completo**Business Support (f/m/d)** **Rheinmetall Expal Munitions S.A.U. in Madrid** - Rheinmetall - / - **Business Support (f/m/d)** - Ref.Nr.: - **ES00021** - Modalidad de contratación: - **Tiempo Completo** - Tipo de contrato: - **Contrato Permanente** QUÉ ESTAMOS BUSCANDO - Análisis de oportunidades de negocio, oportunidades de crecimiento, Inversiones...
-
Global SAP Key User
hace 6 meses
Madrid, España HELM AG A tiempo completoOur Corporate Accounting team in Corporate Finance is recruiting a Global SAP Key User (m/f/d): Your tasks: Lead the Finance Key User Community : Take charge and serve as the primary interface to SAP gPO Finance and other stakeholders. Define System Requirements : Outline system needs based on financial requirements in a dynamic regulatory...
-
Data Engineer
hace 7 meses
Madrid, España Expert Systems AG A tiempo completoDo you have a passion for data processing and seeking a Data Engineer (M/F/d) job in Madrid? Look no further! Join our dynamic team at ProvenExpert and make a deep impact on our successful SaaS product. We are on a mission to disrupt the USA market, and we need talented individuals like you to help us reach new heights. At ProvenExpert, we empower small...
-
Rocket Designs Engineer
hace 7 meses
Madrid, España Rheinmetall Expal Munitions S.A.U. A tiempo completo**Rocket Designs Engineer (M/F/d)** **Rheinmetall Expal Munitions S.A.U. in Madrid** - Rheinmetall - / - **Rocket Designs Engineer (M/F/d)** - Ref.Nr.: - **ES00086** - Schedule type: - **Full Time** - Contract Type: - **Permanent Position** WHAT WE ARE LOOKING FOR The purpose of the job is to take technical responsibility for all rockets produced and...
-
Business Engineer M/F
hace 4 meses
Madrid, España M Jack Electric Inc A tiempo completoNoveo Company :The Noveo Group, a major player in the development of innovative solutions, supports its Key Accounts, SMEs and Startups in the transformation and implementation of their information systems and digital solutions.An international group with a team of over 1,000 engineers and more than 20 years' experience in the development of complex systems,...
-
Business Engineer M/F
hace 3 semanas
Madrid, España M Jack Electric Inc A tiempo completoNoveo Company : The Noveo Group, a major player in the development of innovative solutions, supports its Key Accounts, SMEs and Startups in the transformation and implementation of their information systems and digital solutions.An international group with a team of over 1,000 engineers and more than 20 years' experience in the development of complex...
-
Epc Project Engineer M/F
hace 5 meses
Madrid, España Voltalia A tiempo completoEPC Project Engineer M/F At Voltalia we are passionate about renewable energies!We are an electricity producer from wind, solar, hydro, biomass and storage and also a service provider to 3rd party clients such as Development, EPC, O&M and Distribution.Today we are in 20 countries, split among 4 continents, and offering a global operating capacity to our...
-
User Support
hace 1 mes
Madrid, España Serbyte Servicios It A tiempo completo.At Serbyte, we are a dynamic and growing company, specialized in innovative technological solutions. We are looking for a User Support, Data Validation, and Quality Assurance Specialist.Task DescriptionAs part of the support for our information systems, your responsibilities will include:-User Support and Guidance:-Assisting users in system usage.-Managing...
-
User Support
hace 1 mes
Madrid, España Serbyte Servicios It A tiempo completoAt Serbyte, we are a dynamic and growing company, specialized in innovative technological solutions.We are looking for a User Support, Data Validation, and Quality Assurance Specialist .Task Description As part of the support for our information systems, your responsibilities will include: User Support and Guidance : Assisting users in system usage.Managing...
-
User Support
hace 1 mes
Madrid, España Serbyte Servicios It A tiempo completoAt Serbyte, we are a dynamic and growing company, specialized in innovative technological solutions. We are looking for a User Support, Data Validation, and Quality Assurance Specialist. Task DescriptionAs part of the support for our information systems, your responsibilities will include: User Support and Guidance: Assisting users in system usage. Managing...
-
Project Manager Engineer Capex
hace 7 meses
Madrid, España Rheinmetall EXPAL Munitions SAU A tiempo completo**Project Manager Engineer CAPEX (f/m/d)** **Rheinmetall EXPAL Munitions SAU in Madrid** - Rheinmetall - / - **Project Manager Engineer CAPEX (f/m/d)** - Ref.Nr.: - **ES00010** - Schedule type: - **Full Time** - Contract Type: - **Permanent Position** WHAT WE ARE LOOKING FOR - Supervisar la redacción de proyectos y dar soporte a la definición de...