Hybrid- Customer Experience Specialist Spanish/Italian
hace 3 semanas
Join Us in Sunny Malaga as a Spanish and Italian ( Mandatory)-Speaking Customer Experience Specialist
About the Role:
Hey there Are you fluent in Spanish and Italian ( both mandatory)and passionate about providing stellar customer service and want to work remotely from sunny Malaga? We're expanding our vibrant team in Malaga, Spain, and we want you If you're a communication whiz and love the idea of working in a sunny, dynamic environment, this is your chance to shine.
Your Mission:
- Be the First Point of Contact: Engage with our customers through phone, email, chat, and social media. You're the voice and heart of our brand
- Solve and Delight: You'll be solving problems, offering solutions, and making our customers feel valued and understood.
- Teamwork Makes the Dream Work: Collaborate closely with our fantastic team, including Team Leaders, Managers, and our Customer Success Team.
- Juggle and Excel: You'll balance multiple projects with ease and manage different timelines like a pro.
What’s in It for You:
- A Dream Location: Enjoy working in beautiful Malaga, a city that combines great weather, culture, and the buzz of city life.
- Competitive Perks: Attractive salary and opportunities for career progression.
- Learn and Grow: We provide training to help you become the best in your role and grow within the company.
What We’re Looking For:
- Multilingual Superstar: Fluent in Spanish and Italianand English. Bonus points if you speak another language
- Experience Counts: Ideally, you have at least a year of experience in a Contact Center or Customer Service role.
- Tech-Friendly: Comfortable with Microsoft 365 and excited about cars and electric vehicles.
- The Ultimate Team Player: Energetic, assertive, and ready to thrive in a fast-paced environment.
EVA Global is committed to diversity and inclusion. We welcome applicants from all backgrounds and experiences.
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