Account Manager

hace 2 semanas

Barcelona, España bsport A tiempo completo

**Level**:Junior-Mid
**Work model**:Full-time and hybrid.
**Employment type**: Indefinite contract.
**Location**: Barcelona, Spain.
**Start Date**:January 2026**.

bsport is looking for **its future Account Manager**for our French market. If you're excited about joining a fast-paced, mission-driven startup and want to shape the future of wellness tech, this opportunity is for you

At **bsport**, we're revolutionizing the Wellness Industry with an all-in-one platform that combines boutique fitness and advanced technology.Our platform simplifies everything from bookings and payroll to marketing and operations.

Since our launch in 2019, we've experienced rapid growth:

- We’ve built a community of 7+ million users
- In December 2024 we have finalised the biggest Series B (€30 million)
- A global team of 190 employees

**About the role**:
As an Account Manager, you'll cultivate strong, long-term relationships with customers, ensure their success by managing a portfolio of clients, and actively identify opportunities to enhance their experience and drive growth.

**What will be your impact**:

- Guide clients through a seamless onboarding experience, setting the foundation for lasting partnerships.
- Advocate client feedback to drive product improvements, inspire new features, and uncover strategic growth opportunities.
- Collaborate closely with Marketing, Product, and Operations teams to refine processes and deliver an outstanding customer experience.

**You would be great fit if you have**:

- You have experience managing customer portfolios in the B2B SaaS environment.
- Have **native level of French** and **fluency in English**.
- A proactive mindset focused on addressing client needs and exceeding expectations.
- Excellent communication skills and empathy, with proven experience in handling churn cases and driving client retention.
- Strong organizational skills with the ability to prioritize and manage multiple accounts efficiently.

**What We Offer**
Vibrant office in Passatge St. Joan, Barcelona
Hybrid work, with 1 remote day per week.
Work from anywhere - Travel & work remotely for up to 15 days per year.
‍️ Fitness perks - Exclusive gym benefits tailored for you.
️ Health insurance - Fully covered by us.
Team culture & socials - Join after-work events and team outings.
‍️ Team building & sports - Connect with your teammates through fun activities.
️ Paid sick leave - Because your health comes first.

**Here’s what to expect in our hiring process**:

- Discovery Call with Charlotte, Talent Acquisition (15-30min)
- Interview with Marcello our Team Leader (45-60')
- Interview with Taninna our CSM Manager (30')
- Cultural interview with Kevin, the Head of CSM (30')
- Please provide your CV in English._
- We believe diversity makes us stronger and are committed to creating an inclusive workplace where everyone can do their best work._

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