First Line Analyst

Completa Responsibilities• Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities.• Identify, evaluate and prioritize customer problems and complaints.• Analyze customer problems and formulate plans of resolution.• Assist in identifying resolution gaps at the helpdesk and author...

Responsibilities• Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities.• Identify, evaluate and prioritize customer problems and complaints.• Analyze customer problems and formulate plans of resolution.• Assist in identifying resolution gaps at the helpdesk and author knowledge base...

Location: Spain - Barcelona | Job-ID: 19541 | Contract type: ((Obra y Servicio)) | Business Unit: Service Desk Computacenter is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users...

Are you passionate about IT and customer support? Do you thrive in a dynamic, international environment where teamwork and innovation are at the core? We’re looking for a Dutch-speaking First Line Analyst, fluent in Spanish and English, to join our Global Service Desk in Spain.In this role, you'll be the first point of contact for users across Europe,...

Location: Spain - Barcelona | Job-ID: 206922 | Business Unit: Service Desk Computacenter is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business worldwide. In...

Location: Spain - Barcelona | Job-ID: 206922 | Business Unit: Service Desk Computacenter is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business...

First Line Analyst - French & GermanLocation: Spain - Barcelona | Job-ID: 2448 | Contract type: Permanent contract | Business Unit: Service DeskComputacenter is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers to source, transform and manage their IT infrastructure to deliver digital...

Support Analyst First Line (Tenerife-Dutch)Responsibilities:Interact with customers via telephone, e-mail and the web, providing technical support and problem-solving abilities.Identify, evaluate and prioritize customer problems and complaints.Analyze customer problems and formulate plans of resolution.Assist in identifying resolution gaps at the helpdesk...

Select how often (in days) to receive an alert:First Line Analyst - French & SpanishComputacenter is a leading independent technology partner, trusted by large corporate and public sector organisations.We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business...

Select how often (in days) to receive an alert:First Line Analyst - French & SpanishComputacenter is a leading independent technology partner, trusted by large corporate and public sector organisations.We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business...

Location: Spain - Barcelona | Job-ID: 207131 | Business Unit: Service DeskComputacenter is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business worldwide.In Spain,...

First Line Analyst - Dutch & SpanishLocation: Spain - Barcelona | Job-ID: 206922 | Business Unit: Service DeskComputacenter is a leading independent technology partner, trusted by large corporate and public sector organisations.We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and...

We are looking to strengthen our growing Service Desk by recruiting a Senior 1 st Line Support Analyst who is interested in playing an active role in developing the team to ensure it provides a mix of exceptional customer service and effective technical support. You'll be responsible for ensuring all escalations are dealt with and kept up to date, working in...

Apply as First MoverRequirementsThe De Micco & Friends Group continuously grows by creating new local branch offices at strategically interesting locations. "First Movers" are experienced experts in the Group’s business fields with high entrepreneurial ambitions, organizational talent, management qualities, and a good network in their line of business....

Location: Spain - Barcelona | Job-ID: 207131 | Business Unit: Service DeskComputacenter is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business worldwide.In Spain...

ResponsibilitiesInteract with customers via telephone, e-mail, and the web, providing technical support and problem-solving abilities.Identify, evaluate, and prioritize customer problems and complaints.Analyze customer problems and formulate plans of resolution.Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions...

ResponsibilitiesInteract with customers via telephone, e-mail and the web, providing technical support and problem-solving abilities.Identify, evaluate and prioritize customer problems and complaints.Analyze customer problems and formulate plans of resolution.Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions...

Business Analyst - HR, H&S, Sustainability, LegalSibelco is a global material solutions company. We mine, process and sell industrial minerals at locations worldwide, focused primarily on silica, clays, feldspathics and olivine. We are also leaders in glass recycling. The Sibelco Group operates over 110 production sites in 31 countries, with a team of over...

Santa Cruz de Tenerife, Santa Cruz de Tenerife Vous souhaitez vivre une expérience dans l'une des îles les plus attrayantes d'Europe ?Vous souhaitez faire partie d'une multinationale leader dans son secteur et offrant des perspectives d'évolution professionnelle en son sein?Alors cette offre d'emploi pourrait vous intéresser.Vous trouverez ci-dessous...

ResponsibilitiesInteract with customers via telephone, e-mail, and the web, providing technical support and problem-solving abilities.Identify, evaluate, and prioritize customer problems and complaints.Analyze customer problems and formulate plans of resolution.Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions...