First Line Analyst
hace 1 mes
First Line Analyst - Dutch & SpanishLocation: Spain - Barcelona | Job-ID: 206922 | Business Unit: Service DeskComputacenter is a leading independent technology partner, trusted by large corporate and public sector organisations.We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business worldwide.In Spain, we are a Global Service Desk. We tailor IT-related knowledge and services and assist every employee and business partner of our customers as individuals, by finding practical solutions to their IT problems.We are looking for a Dutch-speaking First Line Analyst, fluent in Spanish & English, to join our team at Computacenter in Spain.You are the ideal candidate if:You are native or fluent in Dutch and have an advanced level of Spanish and English.You are interested in learning about IT.You have a positive, can-do attitude and you like problem-solving.You have logical thinking and enjoy helping other people solve issues.You have outstanding communication skills and a customer-focused mindset.You enjoy working in a team.You respect the time schedule and are punctual.Your daily tasks will be:Answering and supporting queries via tools, phone, and email, keeping daily contact with our users calling from all over Europe.Resolving IT issues of our partners which can occur during office work.Documentation and logging of calls on the ticketing tool.Delegation of problems which cannot be resolved to the competent teams.Maintaining and improving customer satisfaction levels.Communication with your direct team members and different departments.What do we offer you?Remote work 80% of the time - 4 days/month on-site.Shifts Rotation: 8 AM - 5 PM Monday-Friday, one hour less on Fridays.Ticket restaurant (1100€ per year) after 3 months and private health insurance with Sanitas after 6 months.Annual salary of 20,535.87€ gross/year.An international environment where people support and respect each other.Access to VIP District: gym discounts, restaurants, car wash, etc.Career development and leadership program opportunities.Free online language classes (GER, FRE, SPA & ENG).Fast recruitment process.Fully paid training.About usComputacenter is a leading independent provider of IT infrastructure services. We have about 15,000 employees worldwide who are accompanying our international customers on their path to digital transformation. Our team of professionals serves corporate and government clients in a variety of industries. We support around 4.2 million users from our Global Service Desk. They are in more than 70 countries and speak 30 languages.At our service desk locations, you can expect a dynamic, international, and informal work environment with flexible work schedules and various offers for professional and personal development. Our informal atmosphere and the strong feeling of belonging make you feel like being part of a great community.Interested in joining a company with a strong sense of community?We’re growing. We’re hiring. We encourage. We empower. We support.
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Support Analyst First Line
hace 1 mes
España Grupo Crit A tiempo completoResponsibilities• Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities.• Identify, evaluate and prioritize customer problems and complaints.• Analyze customer problems and formulate plans of resolution.• Assist in identifying resolution gaps at the helpdesk and author knowledge base...
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First Line Analyst
hace 1 mes
España Blu Selection A tiempo completoAre you passionate about IT and customer support? Do you thrive in a dynamic, international environment where teamwork and innovation are at the core? We’re looking for a Dutch-speaking First Line Analyst, fluent in Spanish and English, to join our Global Service Desk in Spain.In this role, you'll be the first point of contact for users across Europe,...
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First Line Analyst
hace 1 mes
España Computacenter A tiempo completoLocation: Spain - Barcelona | Job-ID: 19541 | Contract type: ((Obra y Servicio)) | Business Unit: Service Desk Computacenter is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users...
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First Line Analyst
hace 1 mes
España Computacenter AG & Co. oHG A tiempo completoFirst Line Analyst - French & GermanLocation: Spain - Barcelona | Job-ID: 2448 | Contract type: Permanent contract | Business Unit: Service DeskComputacenter is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers to source, transform and manage their IT infrastructure to deliver digital...
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Support analyst first line
hace 3 semanas
España Grupo Crit A tiempo completoSupport analyst first line (Las Palmas - Dutch)• Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities.• Identify, evaluate and prioritize customer problems and complaints.• Analyze customer problems and formulate plans of resolution.• Assist in identifying resolution gaps at the...
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Support Analyst First Line
hace 2 semanas
España buscojobs España A tiempo completoSupport Analyst First Line (Las Palmas - Dutch)Interact with customers via telephone, e-mail, and the web, providing technical support and problem-solving abilities.Identify, evaluate, and prioritize customer problems and complaints.Analyze customer problems and formulate plans of resolution.Assist in identifying resolution gaps at the helpdesk and author...
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First Line Analyst
hace 1 mes
España Computacenter AG & Co. oHG A tiempo completoSelect how often (in days) to receive an alert:First Line Analyst - French & SpanishComputacenter is a leading independent technology partner, trusted by large corporate and public sector organisations.We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business...
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First Line Analyst with French
hace 4 semanas
España Computacenter AG & Co. oHG A tiempo completoSelect how often (in days) to receive an alert:First Line Analyst with FrenchLocation: Spain - Barcelona | Job-ID: 42605 | Business Unit: Service DeskComputacenter is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers to source, transform and manage their IT infrastructure to deliver...
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First Line Analyst
hace 1 mes
España Computacenter AG & Co. oHG A tiempo completoSelect how often (in days) to receive an alert:First Line Analyst - French & SpanishComputacenter is a leading independent technology partner, trusted by large corporate and public sector organisations.We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business...
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First Line Analyst with French
hace 2 semanas
España Computacenter AG & Co. oHG A tiempo completoLocation: Spain - Barcelona | Job-ID: 42605 | Business Unit: Service DeskComputacenter is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business worldwide.In Spain,...
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First Line Analyst
hace 2 semanas
España Computacenter AG & Co. oHG A tiempo completoLocation: Spain - Barcelona | Job-ID: 2448 | Contract type: Permanent contract | Business Unit: Service DeskComputacenter is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and...
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First Line Analyst
hace 2 semanas
España Computacenter AG & Co. oHG A tiempo completoLocation: Spain - Barcelona | Job-ID: 206922 | Business Unit: Service DeskComputacenter is a leading independent technology partner, trusted by large corporate and public sector organisations.We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business worldwide.In Spain,...
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First Line Analyst
hace 1 mes
España Computacenter AG & Co. oHG A tiempo completoLocation: Spain - Barcelona | Job-ID: 207131 | Business Unit: Service DeskComputacenter is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business worldwide.In Spain,...
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First Line Analyst
hace 1 mes
España Computacenter AG & Co. oHG A tiempo completoFirst Line Analyst - Dutch & SpanishLocation: Spain - Barcelona | Job-ID: 206922 | Business Unit: Service DeskComputacenter is a leading independent technology partner, trusted by large corporate and public sector organisations.We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and...
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Senior 1St Line Analyst
hace 1 mes
España Jd A tiempo completoWe are looking to strengthen our growing Service Desk by recruiting a Senior 1 st Line Support Analyst who is interested in playing an active role in developing the team to ensure it provides a mix of exceptional customer service and effective technical support. You'll be responsible for ensuring all escalations are dealt with and kept up to date, working in...
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First Mover
hace 1 mes
España LAWYERS & AUDITORS Group A tiempo completoApply as First MoverRequirementsThe De Micco & Friends Group continuously grows by creating new local branch offices at strategically interesting locations. "First Movers" are experienced experts in the Group’s business fields with high entrepreneurial ambitions, organizational talent, management qualities, and a good network in their line of business....
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First Line Analyst
hace 1 mes
España Computacenter AG & Co. oHG A tiempo completoLocation: Spain - Barcelona | Job-ID: 207131 | Business Unit: Service DeskComputacenter is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business worldwide.In Spain...
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Support Analyst First Line
hace 4 semanas
España Crit Interim España ETT A tiempo completoResponsibilities: Interact with customers via telephone, e-mail, and the web, providing technical support and problem-solving abilities.Identify, evaluate, and prioritize customer problems and complaints.Analyze customer problems and formulate plans of resolution.Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions...
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Support Analyst First Line
hace 1 mes
España Grupo Crit A tiempo completoResponsibilitiesInteract with customers via telephone, e-mail and the web, providing technical support and problem-solving abilities.Identify, evaluate and prioritize customer problems and complaints.Analyze customer problems and formulate plans of resolution.Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions...
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First Line Analyst
hace 2 semanas
España Computacenter AG & Co. oHG A tiempo completoLocation: Spain - Barcelona | Job-ID: 207131 | Business Unit: Service Desk Are you interested in learning more about IT in a customer satisfaction focused environment? Do you have a positive, can-do attitude and would enjoy taking ownership of finding the best solution for our customer? We're looking for a new team member to join our friendly team at...
