Senior 1St Line Analyst
hace 1 mes
We are looking to strengthen our growing Service Desk by recruiting a Senior 1 st Line Support Analyst who is interested in playing an active role in developing the team to ensure it provides a mix of exceptional customer service and effective technical support. You'll be responsible for ensuring all escalations are dealt with and kept up to date, working in partnership with the current Service Desk Team leader to answer any queries from the 1 st line team and will be a point of contact between the Service Desk and Management. Within the Senior role, you will be tasked with completing standard day-to-day operations but also be proactively looking to prevent and foresee potential issues before they occur.You will be supporting junior team members, being the point of call for escalations, taking ownership for tickets within the team, and working alongside the Service Desk Team Leader to manage new and existing processes and projects. · Job Title – Senior Service Desk Analyst · Location – BL9 8RR · Working rota – Monday Friday · Working hours – 40 What You'll Be Doing: As a Senior Service Desk Analyst , you'll be doing the following: Acting as a point of contact for technical escalations within first line, working alongside and feeding back to Service Desk Team Leader Managing major incidents, requests and problems Providing feedback on trends and outstanding issues to the Service Desk Team Leader. Helping understand and implement new technical processes and support across the team. What We're Looking For: Excellent communication skills Strong relationship building skills Strong analytical skills and a high level of attention to detail Strong technical ability coupled with practical problem-solving approach The Company: The JD Group is a leading omnichannel retailer of Sports Fashion, Street & Premium Fashion, Outdoors and Gyms with over 60,000 colleagues over 3,400 stores across several retail fascia's in over 30 markets around the world. We are an equal opportunities employer who embraces and values differences. We recognise the importance of an inclusive workplace culture in which everyone can thrive irrespective of their background or identity. To be a part of this successful and continuously growing company, you will have the desire to ingrain our strategic goals of being a people first, a digital leader and customer focused organisation which provides operational excellence and is continuous with identifying new areas of growth into our day-to-day. We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits: Incremental Holiday Allowance Staff Discount on qualifying purchases across Group retail stores and online Exclusive Colleague Bike Discount scheme Discounted Gym membership Personal development opportunities to learn and develop at work Access to Apprenticeships and accredited qualifications Interested? If you are interested in this position, then press the Apply Now button . Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of your application, please consider your application to have been unsuccessful on this occasion Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager. Thank you again for your time.
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1st Assistant Director F/M
hace 1 mes
España WeRecruit A tiempo completoJob Title: Senior 1st Assistant Director We are seeking a Senior 1st Assistant Director for our 3D animation series, based on-site in Tenerife, Canarias. The ideal candidate will be a seasoned professional with preferably 5 years of experience in the 3D animation pipeline and strong technical expertise to oversee all production stages effectively. This role...
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1st Asssitant Director F/M
hace 4 días
España WeRecruit A tiempo completoJob Description We are seeking a Senior 1st Assistant Director for our 3D animation series, based on-site in Tenerife, Canarias. The ideal candidate will be a seasoned professional with preferably 5 years of experience in the 3D animation pipeline and strong technical expertise to oversee all production stages effectively. This role involves ensuring smooth...
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Support Analyst First Line
hace 1 mes
España Grupo Crit A tiempo completoResponsibilities• Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities.• Identify, evaluate and prioritize customer problems and complaints.• Analyze customer problems and formulate plans of resolution.• Assist in identifying resolution gaps at the helpdesk and author knowledge base...
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Senior Data Analyst
hace 2 semanas
España buscojobs España A tiempo completoSenior Business Analyst (System Governance Documentation & Audits)COSLADA, MadridFlowserve Corporation25.11.2024Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future.Senior Business Analyst - Insurance (Fully...
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Senior Commercial Analyst
hace 2 meses
España Loveholidays A tiempo completoWhy loveholidays? At loveholidays, we're on a mission to open the world to everyone, giving our customers' unlimited choice, unmatched ease and unmissable value for their next getaway. Our team is the driving force behind our role as our customers' personal holiday expert - The smart way to get away. The impact you'll have This is a new role, reporting...
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Fp&a Senior Analyst
hace 4 semanas
España Universidad Alfonso X el Sabio A tiempo completo**Descripción**: ¿Quieres desarrollar tu carrera profesional en la primera Universidad privada de España como **FP&A Senior Analyst**? En UAX encontrarás una oportunidad de desarrollarte y crecer como profesional en una organización en plena expansión. Nuestra misión es generar un entorno de innovación y aprendizaje profundo, donde la comunidad...
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Senior Tester Analyst
hace 2 semanas
España buscojobs España A tiempo completoQA Analyst (Hybrid Working Model In Sabadell)Ubicación: Madrid, MadridEmpresa: Sopra SteriaFecha: 23.11.2024Descripción de la empresa: Porque trabajar en Sopra Steria, también es sentir Sopra Steria. Somos un reconocido líder europeo en consultoría, servicios digitales y desarrollo de software.QA (H/M/X) Senior TesterUbicación: Madrid, MadridEmpresa:...
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IT Senior Support Analyst
hace 1 mes
España Thirdera A tiempo completoThirdera is looking for highly skilled Senior IT Support Analyst to join our Spain team! Who is Thirdera? Thirdera is the largest pure play ServiceNow partner worldwide. We strive to make smarter ways of working a reality as we generate transformation, digitization, and automation for our customers at the speed of NOW. Thirdera brings together the power of...
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Senior Functional Analyst
hace 1 mes
España Arajet Airlines A tiempo completoJob Summary:Responsible for bridging the gap between business objectives and technical solutions, ensuring that software systems and platforms align with the unique operational and regulatory needs of the aviation sector. This role focuses on understanding, analyzing, and translating airline-specific business requirements (such as flight operations, crew...
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Senior Compensation Analyst
hace 1 mes
España Bunge Iberica SA A tiempo completoSenior Compensation AnalystDate: Sep 23, 2024Location: Sant Just Desvern, B, ES, 08960City: Sant Just DesvernCountry: Spain (ES)Requisition Number: 37021BUNGE has an exciting opportunity available for a Senior Compensation Analyst. This is a key role in developing, implementing, and maintaining Bunge compensation programs and structures. This position will...
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Senior Business Analyst, Hibrido
hace 1 semana
España arelance A tiempo completoSenior Business Analyst en hibrido. En este momento buscamos un/a Business Analyst para un proyecto de modalidad híbrida en el que colaboramos en Madrid. ¿Cuáles serán tus funciones? - Analizar de datos y tendencias de rendimiento. - Identificar recopilar y analizar KPI y cuadros de mando y diseño y creación de informes. - Actualización de informes...
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Senior Product Data Analyst
hace 1 mes
España Five Or Free Electrical Solutions, Inc A tiempo completoFREE NOW focuses on enhancing mobility decisions through data-driven approaches. The Senior Product Data Analyst will collaborate with various teams to create a seamless product experience and identify new opportunities for product improvement. This role involves extensive data analysis, ownership of insights from ideation to implementation, and influences...
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Senior Operations Analyst
hace 4 semanas
España Dow Jones & Company, Inc. A tiempo completoSenior Operations Analyst in BARCELONA, SpainJob Description:About Our Organization:Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events.About the Team:Our Technology team drives the evolution of our...
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Senior Business Systems Analyst
hace 6 meses
España Hays A tiempo completo**Senior Business Systems Analyst **:1112707 - **Job type **:Contract - **Location **:CANADA - **Profession **:Projects & Change Management - **Industry **:Insurance - **Pay **:Negotiable **Our Insurance Client is looking to hire a Business Systems Analyst on an 8-Month Contract.**: - Senior Business Systems Analyst- Client: Insurance Company - Role:...
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Senior Insight Analyst
hace 1 mes
España Jd A tiempo completoSenior Insight Analyst Role overview: As the Senior Insight Analyst, you will have the ability to delve into variety of complex data and translate this into meaningful and high-impact actionable insights. You will have well developed experience in visualizing data and be skilled in using a wide range of analytical tools to build well designed data...
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Quality Analyst in Lisbon
hace 1 mes
España Blu Selection A tiempo completoAre you detail-oriented? Do you get excited by improving business processes? Then this job might be right for you! You will be responsible for the overall quality of the customer support team by figuring out their weak points and performing audits on the team's tickets.Your responsibilities and impact working as a Quality Analyst: Working closely with other...
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Senior Tax Analyst
hace 1 semana
España aboutyourtalent A tiempo completoDesde About your talent, estamos ayudando a nuestros cliente, una empresa multinacional del sector ocio en la búsqueda de un Senior Tax Analyst. Funciones: - Supervisión de criterios de IS e IVA aplicados en las operaciones con clientes en las diferentes jurisdicciones. - Coordinación de documentación de Precios de Transferencia en las...
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Quantitative Risk Analyst
hace 1 mes
España SIX Group Services Ltd. A tiempo completoMadrid | Working from home up to 60% | Referencia 6579As Quantitative Risk Analyst of BME Clearing, you will be a key member of our BME Clearing Quantitative Risk team. Your primary responsibility is to develop, calibrate, implement and review quantitative risk methodologies of the Central Counterparty (CCP), enhancing the existing quantitative risk...
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Senior Business Analyst
hace 4 semanas
España May Business Consulting A tiempo completoEstamos buscando un **Senior Business Analyst **con al menos 8 años de experiência. **May Business Consulting **es una empresa de consultoría internacional que ofrece asesoría en transformación digital, gestión del cambio, eficiencia y control. Tenemos un enfoque centrado completamente en el cliente, nos involucramos 100% de manera proactiva para...
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Financial Crime Ops Senior Analyst Madrid
hace 1 mes
España Hamilton Court FX LLP A tiempo completoAbout us Hamilton court FX is the UK's largest privately owned foreign exchange specialist. With offices in London, Milan and Madrid, we enable businesses and financial institutions in the UK and Europe to manage the currency risks associated with doing business globally.Founded in 2011 and headquartered in London, we are growing our regional teams and our...
