Solo Quedan 15h) Technical Support in Barcelona
hace 4 días
Support clients' activities by offering world-class service to their customers while working on projects of top brands by answering incoming customer queries, identifying issues, providing solutions, and recording customer data in the CRM system.
- Answering incoming customer queries promptly
- Identifying issues and providing effective solutions to ensure customer satisfaction
- Recording customer data accurately in the CRM system
- Providing ad-hoc support as required
What's in it for you?
- Permanent contract at 39h/week (probation period 2 months)
- Working in an international Team on site in Poblenou, Barcelona
- Language classes
- International Environment
- Activities every week
- Discounts on certain products (health insurance; technology etc)
Key requirements:
- Native-level proficiency in German and a C1 level of English
- Living in Barcelona
- Excellent listening skills and proficient communication abilities
- Drive for excellence and professionalism
- Strong teamwork skills and dedication to collaborative success
- Excitement about intercultural communication and the expatriate lifestyle
- Valid Spanish work permit (required)
Company:
Your future company is a global leader in the BPO industry, with 170,000 employees across the globe, supporting operational needs for clients and delivering a seamless experience to customers in the moments that matter.
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