Solo Quedan 15h) Technical Support in Barcelona

hace 4 días


Barcelona, España Blu Selection A tiempo completo

Support clients' activities by offering world-class service to their customers while working on projects of top brands by answering incoming customer queries, identifying issues, providing solutions, and recording customer data in the CRM system.

  • Answering incoming customer queries promptly
  • Identifying issues and providing effective solutions to ensure customer satisfaction
  • Recording customer data accurately in the CRM system
  • Providing ad-hoc support as required

What's in it for you?

  • Permanent contract at 39h/week (probation period 2 months)
  • Working in an international Team on site in Poblenou, Barcelona
  • Language classes
  • International Environment
  • Activities every week
  • Discounts on certain products (health insurance; technology etc)

Key requirements:

  • Native-level proficiency in German and a C1 level of English
  • Living in Barcelona
  • Excellent listening skills and proficient communication abilities
  • Drive for excellence and professionalism
  • Strong teamwork skills and dedication to collaborative success
  • Excitement about intercultural communication and the expatriate lifestyle
  • Valid Spanish work permit (required)

Company:

Your future company is a global leader in the BPO industry, with 170,000 employees across the globe, supporting operational needs for clients and delivering a seamless experience to customers in the moments that matter.



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