Technical Support Specialist In Barcelona

hace 1 semana

Barcelona, España Blu Selection A tiempo completo

Job Title: Technical Support Specialist in Barcelona
About the Role:
We are seeking a highly skilled Technical Support Specialist to join our team in Barcelona. As a Technical Support Specialist, you will be responsible for providing world-class service to our clients' customers while working on projects for top prestigious and worldwide brands.
Key Responsibilities:
Answering incoming customer queries promptly
Identifying issues and providing effective solutions to ensure customer satisfaction
Recording customer data accurately in the CRM system
Providing ad-hoc support as required
Being a team player and collaborating for the success of the team and project
What We Offer:
Permanent contract at 39h/week (probation period 2 months)
Working in an international Team on site in Poblenou, Barcelona
Language classes
International Environment
Activities every week
Discounts on certain products (health insurance; technology etc)
Requirements:
A native-level proficiency in German and a C1 level of English
Living in Barcelona
Excellent listening skills and proficient communication abilities
A drive for excellence and professionalism
Strong teamwork skills and dedication to collaborative success
Excitement about intercultural communication and the expatriate lifestyle
A valid Spanish work permit (required)
About Our Company:
Our company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be a member of a team behind the best experiences for +750 of the world's leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.

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