Technical Support in Barcelona
hace 1 mes
Exciting opportunity for a Technical Support role in Barcelona You are tech-savvy and enthusiastic about solar technology and systems? Do you have analytical capacity and interest in advancing your service skills? Kick-Start your career now
- Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by;
- Answering incoming customer queries promptly
- Identifying issues and providing effective solutions to ensure customer satisfaction
- Recording customer data accurately in the CRM system
- Providing ad-hoc support as required
- Being a team player and collaborating for the success of the team and project
- Salary package of 25k gross/year
- Permanent contract at 39h/week (probation period 2 months)
- Working hours from 8 AM to 4 PM
- Working in an international Team on site in Poblenou, Barcelona
- Language classes
- International Environment
- Activities every week
- Discounts on certain products (health insurance; technology etc).
- A native-level proficiency in German and a C1 level of English
- A strong technical understanding or interest in the technical field - Previous experience in troubleshooting favourable
- Living in Barcelona
- Start availability on 06/08 and 12/08
- Excellent listening skills and proficient communication abilities
- A drive for excellence and professionalism
- Strong teamwork skills and dedication to collaborative success
- Excitement about intercultural communication and the expatriate lifestyle
- A valid Spanish work permit (required).
Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be a member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.
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