YRN252 Technical Account Manager
hace 8 horas
Technical Account Manager (Expertise Connect) en híbrido.
Desde Grupo Digital buscamos incorporar un Technical Account Manager para soporte de Expertise Connect.
Idiomas: inglés y español
FuncionesTechnical Account Manager para soporte de Expertise Connect (Premium Support).
Grupo Digital : Somos un grupo de empresas tecnológicas formado actualmente por unos 250 profesionales en distintas áreas: desarrollo, sistemas, ingeniería automática, consultoría.
Requisitos- Al menos 2 años de experiencia como TAM (Technical Account Manager) en cliente.
- Experiencia en gestión de diferentes equipos.
- Tener una relación sólida y colaborativa con el equipo del cliente y actuar como el enlace principal entre los equipos del cliente y los equipos técnicos de los laboratorios de producto para coordinar y gestionar la resolución de incidentes y la entrega de soluciones.
- Habilidades de comunicación al interactuar con el cliente, comprendiendo sus preocupaciones y prioridades.
- Idiomas: inglés y español.
- Conocimientos técnicos en productos: IBM Sterling OMS, IBM Db2, Cloud Pak for Data, IBM MDM, IBM CDC, IBM WebSphere Application Server, IBM MQ, e IBM Safer Payments.
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