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Technical Account Manager
hace 4 semanas
**Descripción**:
Desde Grupo Digital, buscamos incorporar
**Technical Account Manager para soporte de Expertise Connect**
Idiomas**: inglés y español**
Funciones
Technical Account Manager para soporte de Expertise Connect (Premium Support)
**Grupo Digital**
Somos un grupo de empresas tecnológicas, formado actualmente por unos 250 profesionales, en distintas áreas: desarrollo, sistemas, ingeniería automática, consultoría.
**Requisitos**:
**Requisitos**:
Al **menos 2 años de experiência como TAM ( Technical Account Manager **) en cliente
con experiência en:
- **Gestión de diferentes equipo**s: Tener una relación sólida y colaborativa con el equipo del cliente y actúa como el enlace principal entre los equipos del cliente y los equipos técnicos de los laboratorios de producto, vendedores, para coordinar y gestionar la resolución de incidentes y la entrega de soluciones.
- **Gestión con el cliente**: Disponer de habilidades de comunicación al interactuar con el cliente, comprendiendo sus preocupaciones y prioridades.
- Idiomas: i**nglés y español.**
Conocimientos técnicos en productos:
- IBM Sterling OMS, IBM Db2, Cloud Pak for Data, IBM MDM, IBM CDC
- IBM WebSphere Application Server, IBM MQ e IBM Safer Payments.
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