Technical Account Manager

hace 6 meses


Madrid, España Grupo Digital A tiempo completo

**Descripción**:Desde Grupo Digital, buscamos incorporar**Technical Account Manager para soporte de Expertise Connect**Idiomas**: inglés y español**FuncionesTechnical Account Manager para soporte de Expertise Connect (Premium Support)**Grupo Digital**Somos un grupo de empresas tecnológicas, formado actualmente por unos 250 profesionales, en distintas áreas: desarrollo, sistemas, ingeniería automática, consultoría.**Requisitos**:**Requisitos**:Al **menos 2 años de experiência como TAM ( Technical Account Manager **) en clientecon experiência en:- **Gestión de diferentes equipo**s: Tener una relación sólida y colaborativa con el equipo del cliente y actúa como el enlace principal entre los equipos del cliente y los equipos técnicos de los laboratorios de producto, vendedores, para coordinar y gestionar la resolución de incidentes y la entrega de soluciones.- **Gestión con el cliente**: Disponer de habilidades de comunicación al interactuar con el cliente, comprendiendo sus preocupaciones y prioridades.- Idiomas: i**nglés y español.**Conocimientos técnicos en productos:- IBM Sterling OMS, IBM Db2, Cloud Pak for Data, IBM MDM, IBM CDC- IBM WebSphere Application Server, IBM MQ e IBM Safer Payments.


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