![Fortinet](https://media.trabajo.org/img/noimg.jpg)
Technical Account Manager
hace 2 semanas
**Preferred location is Madrid or close to any of our Spanish offices( Madrid, Murcia/Sevilla/Bilbao/Barcelona - working on a hybrid work mode**
**Fluency in Spanish and English is mandatory**
Would you like to join the leading global provider of network security solutions to help strategic accounts optimizing their customer experience? At Fortinet we are looking for a Technical Account Manager to build a long term trusted relationship by operating as primary technical advisor for key enterprise customers.
As Technical Account Manager you will develop a deep understanding about the customer business/technical needs that will be used to provide technical support solutions tailored to their needs and challenges. Your proactive guidance will help keeping the customers mission critical
environments healthy by identifying potential issues before they become problems and improving the overall customer experience via best practices and technical recommendations that will optimize their return of investment.
If you are keen in helping customers achieving their strategic objectives while working on cutting edge security products then come and join our team.
Key Responsibilities:
- Develop a deep understanding about the customer business/technical needs to provide technical information, guidance and support
- Become a trusted advisor by proactively guide your customers with technical recommendations and best practices
- Run advanced troubleshooting on the full range of Fortinet products, reproduce customer environments on lab equipment, recommend potential new solutions
- Take initiatives and ownership of customer incidents to drive for timely resolutions
- Manage customer communications and expectations until the closure of each case
- Participate in customer conference calls or face to face customer meetings
- Produce service reports to summarize service activity and performance for key stakeholders
- Report Software/Hardware related issues to R&D department and assure follow-up
Skills and Attributes Requirements:
- Good understanding of data networking protocols, specifically TCP/IP, routing and switching
- Strong troubleshooting and problem solving skills
- Face to face and remote customer management experience
- Previous experience in a technical support position with telco or large enterprise space.
- Strong interpersonal and communication skills
- Previous experience on Fortinet products is an advantage
- Fluency in English and Spanish is essential
Educational and Experience Requirements:
- Minimum of 6 years of experience in a technical support/post-sales role
- Bachelor’s degree in Computer Science, Software Engineering or related field, or an equivalent experience
- Fortinet certification NSE4, NSE5, NSE7, NSE8 a distinct advantage
-
Technical Account Manager
hace 4 días
Madrid, Madrid, España Grupo Digital A tiempo completoTechnical Account Manager ( Expertise Connect ) en hibrido.Desde Grupo Digital buscamos incorporarTechnical Account Manager para soporte de Expertise ConnectIdiomas inglés y españolFuncionesTechnical Account Manager para soporte de Expertise Connect (Premium Support)Grupo DigitalSomos un grupo de empresas tecnológicas formado actualmente por unos 250...
-
Technical Account Manager
hace 4 días
Madrid, Madrid, España Grupo Digital A tiempo completoTechnical Account Manager ( Expertise Connect ) en hibrido.Desde Grupo Digital buscamos incorporarTechnical Account Manager para soporte de Expertise ConnectIdiomas inglés y españolFuncionesTechnical Account Manager para soporte de Expertise Connect (Premium Support)Grupo DigitalSomos un grupo de empresas tecnológicas formado actualmente por unos 250...
-
Technical Account Manager
hace 4 días
Madrid, Madrid, España Grupo Digital A tiempo completoDescripción:Desde Grupo Digital, buscamos incorporarTechnical Account Manager para soporte de Expertise ConnectIdiomas: inglés y españolFuncionesTechnical Account Manager para soporte de Expertise Connect (Premium Support)Grupo DigitalSomos un grupo de empresas tecnológicas, formado actualmente por unos 250 profesionales, en distintas áreas: desarrollo,...
-
Technical Account Manager
hace 2 semanas
Madrid, España Grupo Digital A tiempo completoTechnical Account Manager ( Expertise Connect ) en hibrido. Desde Grupo Digital buscamos incorporar Technical Account Manager para soporte de Expertise Connect Idiomas inglés y español Funciones Technical Account Manager para soporte de Expertise Connect (Premium Support) Grupo Digital Somos un grupo de empresas tecnológicas formado actualmente por...
-
Technical Account Manager
hace 4 días
Madrid, Madrid, España Grupo Digital A tiempo completoDescripción:Desde Grupo Digital, buscamos incorporarTechnical Account Manager para soporte de Expertise ConnectIdiomas: inglés y españolFuncionesTechnical Account Manager para soporte de Expertise Connect (Premium Support)Grupo DigitalSomos un grupo de empresas tecnológicas, formado actualmente por unos 250 profesionales, en distintas áreas: desarrollo,...
-
Technical Account Manager
hace 4 días
Madrid, Madrid, España Grupo Digital A tiempo completoDesde Grupo Digital, buscamos incorporarTechnical Account Manager para soporte de Expertise ConnectIdiomas:inglés y españolFuncionesTechnical Account Manager para soporte de Expertise Connect (Premium Support)Grupo DigitalSomos un grupo de empresas tecnológicas, formado actualmente por unos 250 profesionales, en distintas áreas: desarrollo, sistemas,...
-
Senior Technical Account Manager
hace 4 días
Madrid, Madrid, España Sdi Digital Group A tiempo completoAbout the jobRed Hat's Technical Account Management team is looking for an experienced, enterprise-level engineer to join us as a Red Hat Ceph Storage, Technical Account Manager in Spain.In this role, you would work closely with customers, understand their IT infrastructure, internal processes, and business needs, and help identify relevant trends throughout...
-
Technical Account Manager
hace 1 mes
Madrid, España Grupo Digital A tiempo completoTechnical Account Manager ( Expertise Connect ) en hibrido.Desde Grupo Digital buscamos incorporarTechnical Account Manager para soporte de Expertise ConnectIdiomas inglés y españolFuncionesTechnical Account Manager para soporte de Expertise Connect (Premium Support)Grupo DigitalSomos un grupo de empresas tecnológicas formado actualmente por unos 250...
-
Technical Account Manager
hace 3 semanas
Madrid, España Grupo Digital A tiempo completoTechnical Account Manager ( Expertise Connect ) en hibrido.Desde Grupo Digital buscamos incorporarTechnical Account Manager para soporte de Expertise ConnectIdiomas inglés y españolFuncionesTechnical Account Manager para soporte de Expertise Connect (Premium Support)Grupo DigitalSomos un grupo de empresas tecnológicas formado actualmente por unos 250...
-
Technical Account Manager
hace 2 semanas
Madrid, España Grupo Digital A tiempo completo**Descripción**: Desde Grupo Digital, buscamos incorporar **Technical Account Manager para soporte de Expertise Connect** Idiomas**: inglés y español** Funciones Technical Account Manager para soporte de Expertise Connect (Premium Support) **Grupo Digital** Somos un grupo de empresas tecnológicas, formado actualmente por unos 250 profesionales, en...
-
Technical Account Manager, Es
hace 1 mes
Madrid, España Amazon A tiempo completoAs a Technical Account Manager you will provide consultative architectural and operational guidance delivered to help customers achieve the greatest value from AWS. As we continue to rapidly expand in Philippines, you'll have plenty of opportunities to develop your technical, consulting and leadership skills. You'll work with talented cloud technologists...
-
Technical Account Manager, Es
hace 3 semanas
Madrid, España Amazon A tiempo completoAs a Technical Account Manager you will provide consultative architectural and operational guidance delivered to help customers achieve the greatest value from AWS. As we continue to rapidly expand in Philippines, you'll have plenty of opportunities to develop your technical, consulting and leadership skills. You'll work with talented cloud technologists...
-
Technical Account Manager
hace 2 semanas
Madrid, España CAST Software Inc. A tiempo completoCAST Technical Account Managers are strategic partners and technical advisors for our biggest and most important clients in FRANCE. You'll be a part of our rapidly growing customer success practice alongside the professional services, product support, and sales teams with tremendous opportunity to evolve as the program grows. You will maintain customer...
-
Technical Account Manager
hace 1 mes
Madrid, España Grupo Digital A tiempo completo**Descripción**:Desde Grupo Digital, buscamos incorporar**Technical Account Manager para soporte de Expertise Connect**Idiomas**: inglés y español**FuncionesTechnical Account Manager para soporte de Expertise Connect (Premium Support)**Grupo Digital**Somos un grupo de empresas tecnológicas, formado actualmente por unos 250 profesionales, en distintas...
-
Technical Account Manager
hace 3 semanas
Madrid, España Grupo Digital A tiempo completo**Descripción**:Desde Grupo Digital, buscamos incorporar**Technical Account Manager para soporte de Expertise Connect**Idiomas**: inglés y español**FuncionesTechnical Account Manager para soporte de Expertise Connect (Premium Support)**Grupo Digital**Somos un grupo de empresas tecnológicas, formado actualmente por unos 250 profesionales, en distintas...
-
Technical Account Manager
hace 3 semanas
Madrid, España Ansys A tiempo completoWhen visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from...
-
Technical Account Manager
hace 5 días
Madrid, España Orange A tiempo completoTechnical Account Manager will be the entry point (point of contact) together with Viaccess Project Manager to all requirements and topics raised by Orange Spain and will provide the following services and activities: - Technical expertise of Viaccess Orca product _s _including: - Session manager - TV Console - Analytics Related plugins delivered by...
-
Technical Account Manager, ES
hace 4 días
Madrid Centro, Madrid, España Amazon A tiempo completoAs a Technical Account Manager you will provide consultative architectural and operational guidance delivered to help customers achieve the greatest value from AWS.As we continue to rapidly expand in Philippines, you'll have plenty of opportunities to develop your technical, consulting and leadership skills. You'll work with talented cloud technologists...
-
Technical Account Manager
hace 4 días
Madrid, Madrid, España Ansys A tiempo completoWhen visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from...
-
Technical Account Manager
hace 2 meses
Madrid, España Directa24 A tiempo completo**Eron International** is the main provider of expert services to the financial and technological industry, serving worldwide brands whilst re-defining the Fintech sector. We are an extensive an capable company, recognized for the differential value we bring to empower our clients and their customers. We are looking for a qualified **Technical Account...