Senior Account Manager
hace 6 días
Job Summary
The Account Executive will be responsible for delivering exceptional client service to our clients in the beauty industry. This role will focus on managing projects and liaising with suppliers to ensure timely delivery of marketing and commercial print projects.
Key Responsibilities
- Provide support to the Account Manager and the order window team
- Take briefs from clients and ensure requirements are captured
- Produce detailed specifications for internal and external clients
- Brief suppliers on client requirements
- Monitor projects to ensure they are delivered to specification, on time, and in line with SLAs
- Implement new methods and procedures as required
- Ensure invoicing procedures are followed
- Manage and fulfill client expectations
- Build and develop relationships with key stakeholders
- Deliver excellent customer service to clients, suppliers, and internal stakeholders
Requirements
- Placement experience working in an operational role in marketing, retail, print production, or similar
- Previous experience working with Print/POS is an advantage
- Numerate with a strong commercial understanding
- Ability to manage multiple projects simultaneously to strict timelines in a fast-paced environment
- Strong time management and prioritization skills
- Solution-oriented
- Works collaboratively with others in pursuit of team goals
- Professional, courteous, and calm under pressure
- Keen eye for detail, achieving the best possible standards
About Hh Global
Hh Global is a global leader in print and digital solutions. We are committed to delivering exceptional client service and supporting the success of our clients.
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