Luxury Guest Experience Coordinator
hace 1 mes
About Four Seasons Hotel Madrid
Located in the heart of the capital, our hotel is a historic landmark with modern energy. With seven heritage buildings transformed into one dynamic destination, we offer an unparalleled luxury experience for locals and guests alike.
The Role
We are seeking a skilled Luxury Guest Experience Coordinator to join our team. As the first point of contact for our guests, this role plays a vital part in ensuring their arrival and departure experience is smooth and memorable. The Luxury Guest Experience Coordinator will work closely with the Front Office Team to provide exceptional service, exceeding guest expectations at every turn.
Main Responsibilities
• Assist in checking in guests efficiently and friendly manner, using guest name whenever possible
• Respond to guest inquiries and resolve any issues promptly
• Collaborate with the Front Desk Agents to ensure seamless communication and coordination
• Maintain high levels of customer satisfaction through proactive engagement and problem-solving
Requirements
To be successful in this role, you will need:
1. Excellent communication and interpersonal skills
2. Ability to work under pressure in a fast-paced environment
3. Strong attention to detail and organizational skills
4. Familiarity with luxury hospitality industry and its standards
Benefits
We offer a competitive salary range of $40,000 - $55,000 per annum, depending on experience, as well as opportunities for professional growth and development within our global network. If you are passionate about delivering exceptional guest experiences and working in a dynamic, luxury environment, please apply now.
-
Luxury Guest Experience Director
hace 18 horas
Madrid, Madrid, España Five Hotels And Resorts A tiempo completoCompany OverviewFIVE Hotels And Resorts is a world-renowned luxury hotel group that redefines the concept of five-star hospitality. With a strong commitment to innovation and excellence, FIVE continues to set new standards in the industry.Job SummaryWe are seeking an exceptional Guest Experience Manager to join our front office team at one of our...
-
Luxury Guest Experience Ambassador
hace 4 semanas
Madrid, Madrid, España Four Seasons Hotels and Resorts A tiempo completoAbout Four Seasons Hotels and Resorts:We are a collective of individuals who strive for excellence, pushing ourselves to new heights and treating each other with respect. Our team members around the world create unforgettable experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.At Four Seasons, we believe in...
-
Luxury Guest Experience Coordinator
hace 1 día
Madrid, Madrid, España Sonder A tiempo completoAbout SonderSonder is revolutionizing the hospitality industry by offering a unique and personalized experience to its guests. Each property is carefully designed to provide a one-of-a-kind stay, with a mix of rooms, suites, and apartments that cater to different tastes and preferences.The company's mobile app allows guests to navigate their stay seamlessly,...
-
Luxury Experience Ambassador
hace 3 semanas
Madrid, Madrid, España Four Seasons Hotels and Resorts A tiempo completoAbout Four Seasons: At Four Seasons Hotels and Resorts, we are committed to delivering exceptional guest experiences that exceed expectations. Our team members around the world create unforgettable moments for our guests through a commitment to luxury with genuine heart. About the Location: Located in the heart of Madrid, our hotel is a historic landmark...
-
Luxury Guest Service Representative
hace 4 semanas
Madrid, Madrid, España Four Seasons Hotels And Resorts A tiempo completoAbout Four Seasons Hotel MadridFour Seasons is a luxury hospitality brand that values its employees and strives to create an exceptional guest experience. Our team is dedicated to providing world-class service, and we are looking for a Guest Experience Agent to join our team.Main ResponsibilitiesAs a Guest Experience Agent, you will be responsible for...
-
Luxury Guest Services Ambassador
hace 1 día
Madrid, Madrid, España Four Seasons Hotels And Resorts A tiempo completoFour Seasons Hotels and Resorts – Madrid, SpainAbout the Role:We are seeking a highly skilled Bell Attendant to join our team at Four Seasons Hotel Madrid. As an ambassador of luxury guest services, you will be responsible for ensuring that our guests receive exceptional care and attention from the moment they arrive.Key Responsibilities:Greet and escort...
-
Ambassador of Luxury Guest Experiences
hace 3 semanas
Madrid, Madrid, España Four Seasons Hotels and Resorts A tiempo completoAt Four Seasons Hotels and Resorts, we're committed to delivering exceptional experiences for our guests. As a luxury hospitality leader, we're seeking an experienced Guest Experience Agent to join our team in Madrid.
-
Front Desk Coordinator
hace 4 semanas
Madrid, Madrid, España Barceló Group A tiempo completoAre you looking for a challenging and rewarding role in the hospitality industry? Look no further than our Front Desk Coordinator position at Barceló Hotel Group!About Us:Barceló Hotel Group is a leading hotel chain with over 90 years of experience, operating in 24 countries and boasting an impressive portfolio of 4 and 5-star hotels. We pride ourselves on...
-
Luxury Hotel Front Desk Coordinator
hace 3 días
Madrid, Madrid, España Marriott International, Inc A tiempo completoJob Overview: Marriott International, Inc. is seeking a skilled Luxury Hotel Front Desk Coordinator to join our team at the JW Marriott Hotel Madrid. As a key member of our hospitality team, you will play a vital role in ensuring exceptional guest experiences and driving revenue growth.About Us: Marriott International's flagship brand, Marriott Hotels, with...
-
Luxury Spa Attendant
hace 3 semanas
Madrid, Madrid, España 7Pines Hotels & Resorts A tiempo completoAbout 7Pines Resort IbizaLocated on the west coast of Ibiza, our resort offers breathtaking views of the Mediterranean Sea and the iconic Es Vedrà island. Our team is dedicated to providing a unique and memorable experience for our guests, combining laid-back luxury with exceptional service.Our Awards and RecognitionLuxury All Suite Hotel award by World...
-
Guest Experience Ambassador
hace 1 mes
Madrid, Madrid, España Marriott International A tiempo completoJob SummaryAs a Guest Experience Agent with Marriott International, you will be the face of our brand, providing exceptional service to our guests and ensuring their stay with us is nothing short of unforgettable. Your role will involve answering guest requests, questions, and concerns via various communication channels, including telephone, email, and chat....
-
Guest Experience Representative
hace 4 semanas
Madrid, Madrid, España Marriott International, Inc A tiempo completo**Job Summary:**We are seeking a skilled Guest Experience Agent to join our team at The Madrid EDITION. As a Guest Experience Agent, you will be responsible for delivering exceptional guest service and ensuring that all guests have a memorable stay with us.**Key Responsibilities:**Answer and process all guest requests, questions, or concerns via telephone,...
-
Hotel Concierge Assistant
hace 4 semanas
Madrid, Madrid, España Rosewood Hotel Group A tiempo completoCompany OverviewRosewood Villa Magna is a luxurious hotel located in the heart of Madrid, offering a unique and elevated level of luxury, contemporary style, and modern amenities. SalaryThe estimated annual salary for this role is €45,000 - €60,000, depending on experience. Job DescriptionWe are seeking a skilled Hotel Concierge Assistant to provide...
-
Guest Experience Ambassador
hace 1 mes
Madrid, Madrid, España Marriott International A tiempo completoJob Summary: As a key member of our team, you will be responsible for delivering exceptional guest experiences and ensuring that every interaction with our hotel is memorable and enjoyable.Key Responsibilities:• Respond to guest inquiries and resolve issues in a timely and professional manner• Collaborate with colleagues to develop and implement...
-
**Guest Experience Ambassador**
hace 4 días
Madrid, Madrid, España Sonder A tiempo completoAbout the RoleAt Sonder, we're revolutionizing hospitality to make a world of better stays open to all. Each of our properties has a bespoke design, featuring a mix of rooms, suites, and apartments. Our mobile app enables guests to effortlessly navigate their stay, from check-in to checkout. We're seeking someone who embodies hospitality operations and is...
-
Luxury Hotel Operations Director
hace 1 día
Madrid, Madrid, España Hotel Mandarin Oriental Ritz, Madrid A tiempo completo**Company Overview**Mandarin Oriental Hotel Group is a renowned luxury hospitality brand with a strong global presence. With a rich history and heritage, the Group operates 30 hotels and residences across 20 countries, delivering exceptional guest experiences and setting new standards in the industry.**Job Description**We are seeking an experienced and...
-
Housekeeping Supervisor
hace 4 semanas
Madrid, Madrid, España Four Seasons Hotels and Resorts A tiempo completoAbout Four Seasons Hotels and ResortsWe are a collective of individuals who strive to deliver exceptional guest experiences through a commitment to luxury with genuine heart. Our team members around the world create amazing experiences for our guests, residents, and partners by providing a world-class employee experience and company culture.The Role of a...
-
Luxury Guest Services Ambassador
hace 1 día
Madrid, Madrid, España Four Seasons Hotels And Resorts A tiempo completoFour Seasons Hotels and Resorts is seeking a skilled Bell Attendant to join our team in Madrid, Spain. Luxurious Experience ProviderAbout the Location: Our hotel is a historic landmark with modern energy, located in the heart of the capital, within walking distance of all key attractions. Seven historic buildings have been transformed into one dynamic...
-
Experience Manager
hace 4 semanas
Madrid, Madrid, España Marriott International A tiempo completoCompany OverviewArcher Hotel Management Limited, an independent franchisee of Marriott International, Inc., operates this hotel. The franchisee is a separate entity with its own employment policies and practices.Estimated Salary: $60,000 - $80,000 per yearJob DescriptionWe are seeking an Experience Manager - Guest Services to craft exceptional experiences...
-
Hotel Guest Experience Specialist
hace 4 semanas
Madrid, Madrid, España Marriott International, Inc A tiempo completoExperience the magic of delivering exceptional hotel guest experiences as a Room Attendant with Marriott International, Inc. in Madrid, Spain.We are seeking an experienced and enthusiastic individual to join our Housekeeping & Laundry team in providing top-notch service to our discerning guests.About the Role:This is an exciting opportunity to work with a...