Hotel Guest Experience Specialist

hace 1 semana


Madrid, Madrid, España Marriott International, Inc A tiempo completo

Experience the magic of delivering exceptional hotel guest experiences as a Room Attendant with Marriott International, Inc. in Madrid, Spain.

We are seeking an experienced and enthusiastic individual to join our Housekeeping & Laundry team in providing top-notch service to our discerning guests.

About the Role:

This is an exciting opportunity to work with a global leader in the hospitality industry, where you will be responsible for ensuring that every guest room meets our high standards of cleanliness and comfort.

Main Responsibilities:

  • Respond promptly to guest requests and provide exceptional customer service
  • Restock supplies and amenities in guest rooms
  • Clean bathrooms, make beds, and perform floor care duties
  • Follow safety and security protocols to ensure a secure environment for guests and colleagues

Requirements:

  • No prior experience required; on-the-job training provided
  • Ability to lift up to 25 pounds and push/pull heavy cleaning equipment
  • Excellent communication and teamwork skills

About Us:

Marrriott International, Inc. is an equal opportunity employer committed to diversity, equity, and inclusion. We believe in hiring talented individuals who share our values and passion for delivering exceptional guest experiences.

Salary Estimate:

The estimated salary for this role is approximately €12,000 - €15,000 per annum, depending on experience and qualifications.



  • Madrid, Madrid, España Accor A tiempo completo

    We are looking for a skilled Hotel Guest Experience Specialist to join our team at Ibis Styles Madrid Airport Valdebebas, opening in February 2025. This is a fantastic opportunity to be part of a new and exciting project.About the RoleThe successful candidate will play a key role in delivering exceptional guest experiences, ensuring seamless check-ins,...


  • Madrid, Madrid, España Bless Hotel Madrid A tiempo completo

    **Descripción del Puesto:**Buscamos un profesional apasionado por la atención al cliente que se integre en nuestro equipo como Guest Experience en Bless Hotel Madrid.**Responsabilidades:**Incentivar la venta de recursos y servicios In House mediante un timing con los eventos.Atender a los huéspedes In House y facilitar los servicios tanto internos como...


  • Madrid, Madrid, España Marriott International A tiempo completo

    Job Summary: As a key member of our team, you will be responsible for delivering exceptional guest experiences and ensuring that every interaction with our hotel is memorable and enjoyable.Key Responsibilities:• Respond to guest inquiries and resolve issues in a timely and professional manner• Collaborate with colleagues to develop and implement...

  • Guest Experience Agent

    hace 4 semanas


    Madrid, Madrid, España Four Seasons Hotels and Resorts A tiempo completo

    About Four Seasons:At Four Seasons Hotels and Resorts, we believe in creating unforgettable experiences for our guests. Our team members around the world share a passion for delivering exceptional service and exceeding expectations.About the Role:We are seeking a skilled Guest Experience Agent to join our team. As a key member of our front office team, you...


  • Madrid, Madrid, España Four Seasons Hotels Ltd A tiempo completo

    About Four Seasons Hotel MadridLocated in the heart of the capital, our hotel is a historic landmark with modern energy. With seven heritage buildings transformed into one dynamic destination, we offer an unparalleled luxury experience for locals and guests alike.The RoleWe are seeking a skilled Luxury Guest Experience Coordinator to join our team. As the...

  • Experience Manager

    hace 1 semana


    Madrid, Madrid, España Marriott International A tiempo completo

    Company OverviewArcher Hotel Management Limited, an independent franchisee of Marriott International, Inc., operates this hotel. The franchisee is a separate entity with its own employment policies and practices.Estimated Salary: $60,000 - $80,000 per yearJob DescriptionWe are seeking an Experience Manager - Guest Services to craft exceptional experiences...


  • Madrid, Madrid, España Four Seasons Hotels and Resorts A tiempo completo

    About Four Seasons Hotels and Resorts:We are a collective of individuals who strive for excellence, pushing ourselves to new heights and treating each other with respect. Our team members around the world create unforgettable experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.At Four Seasons, we believe in...


  • Madrid, Madrid, España Marriott International, Inc A tiempo completo

    **Job Summary:**We are seeking a skilled Guest Experience Agent to join our team at The Madrid EDITION. As a Guest Experience Agent, you will be responsible for delivering exceptional guest service and ensuring that all guests have a memorable stay with us.**Key Responsibilities:**Answer and process all guest requests, questions, or concerns via telephone,...


  • Madrid, Madrid, España Rosewood Hotel Group A tiempo completo

    Company OverviewRosewood Villa Magna is a luxurious hotel located in the heart of Madrid, offering a unique and elevated level of luxury, contemporary style, and modern amenities. SalaryThe estimated annual salary for this role is €45,000 - €60,000, depending on experience. Job DescriptionWe are seeking a skilled Hotel Concierge Assistant to provide...


  • Madrid, Madrid, España AccorHotel A tiempo completo

    Job OverviewWe are seeking a highly skilled and guest-focused individual to join our team as a Receptionist at Ibis Styles Madrid Aiport Valdebebas.


  • Madrid, Madrid, España Marriott International A tiempo completo

    Job SummaryAs a Guest Experience Agent with Marriott International, you will be the face of our brand, providing exceptional service to our guests and ensuring their stay with us is nothing short of unforgettable. Your role will involve answering guest requests, questions, and concerns via various communication channels, including telephone, email, and chat....

  • Guest Experience Liaison

    hace 3 semanas


    Madrid, Madrid, España Marriott International A tiempo completo

    As a Guest Experience Agent, you will play a vital role in ensuring the comfort and satisfaction of our guests. Your primary responsibility will be to answer, record, and process all guest requests, questions, or concerns via various communication channels.Key ResponsibilitiesOperate the telephone switchboard and process guest requests for wake-up calls,...


  • Madrid, Madrid, España Bless Hotel Madrid A tiempo completo

    Bienvenido Al Equipo De Bless Hotel MadridSi te apasiona el cuidado al detalle y la atención al cliente, estamos buscando a alguien como tú. En Bless Hotel Madrid, nos comprometemos a ofrecer una experiencia inolvidable a nuestros huéspedes y estamos buscando a un Profesional En Experiencias De Hospedaje para unirte a nuestro equipo de Guest...


  • Madrid, Madrid, España Barceló Group A tiempo completo

    Job Description:As a Guest Services Representative with Barceló Hotel Group, you will play a vital role in delivering unforgettable guest experiences. Your primary responsibility will be to ensure that every guest feels welcome, comfortable, and supported throughout their stay.Key Responsibilities:Attend to guest needs and requests in a timely and courteous...


  • Madrid, Madrid, España Hotel Mandarin Oriental Ritz, Madrid A tiempo completo

    The Hotel Mandarin Oriental Ritz, Madrid, is a prestigious hotel and resort operator with 41 hotels in 25 countries worldwide.We are currently seeking an experienced Restaurant Manager to join our team. This role is responsible for leading the Palm Court Management Team to achieve departmental goals and provide exceptional guest satisfaction.This leadership...

  • Guest Experience Manager

    hace 4 semanas


    Madrid, Madrid, España C&M Travel Recruitment A tiempo completo

    Guest Experience ManagerWe are seeking a highly skilled Guest Experience Manager to join our team at C&M Travel Recruitment. As a Guest Experience Manager, you will be responsible for ensuring our clients' holidays live up to their expectations.Key Responsibilities:Deal with any issues efficiently whilst always ensuring that guests feel reassured and...


  • Madrid, Madrid, España Rosewood Hotels And Resorts A tiempo completo

    Job Summary:As a Butler at Rosewood Villa Magna, you will be responsible for providing exceptional and personalized service to our discerning guests. This includes anticipating their needs, fulfilling their requests, and ensuring their stay is nothing short of extraordinary.Key Responsibilities:Coordinate table reservations, transport, and other special...


  • Madrid, Madrid, España Four Seasons Hotels and Resorts A tiempo completo

    About Four Seasons:Four Seasons Hotels and Resorts is a leading luxury hospitality company that prides itself on delivering exceptional guest experiences. We are seeking a highly motivated and experienced hostess to join our team at Four Seasons Hotel Madrid.About the Role:Set up the host/hostess stand and review the reservation book to ensure seamless guest...


  • Madrid, Madrid, España Sonder Inc. A tiempo completo

    About the Role:Sonder Inc. is seeking a skilled Maintenance Technician II to join our team. As a key member of our maintenance operations team, you will be responsible for ensuring the highest level of service and quality in our guest spaces.Responsibilities:Complete variety of tasks related to maintenance of guest spaces and rooms, including...

  • Front Desk Coordinator

    hace 1 semana


    Madrid, Madrid, España Barceló Group A tiempo completo

    Are you looking for a challenging and rewarding role in the hospitality industry? Look no further than our Front Desk Coordinator position at Barceló Hotel Group!About Us:Barceló Hotel Group is a leading hotel chain with over 90 years of experience, operating in 24 countries and boasting an impressive portfolio of 4 and 5-star hotels. We pride ourselves on...