Luxury Guest Services Ambassador

hace 19 horas


Madrid, Madrid, España Four Seasons Hotels And Resorts A tiempo completo

Four Seasons Hotels and Resorts – Madrid, Spain

About the Role:

We are seeking a highly skilled Bell Attendant to join our team at Four Seasons Hotel Madrid. As an ambassador of luxury guest services, you will be responsible for ensuring that our guests receive exceptional care and attention from the moment they arrive.

Key Responsibilities:
  • Greet and escort guests to their rooms, delivering luggage upon check-in and retrieving it upon departure.
  • Park guest cars with the utmost care and maintain accurate records of deliveries and pick-ups.
  • Provide exceptional hospitality and handle all guest interactions with professionalism and poise.
  • Offer assistance to guests in the lobby, provide shoeshine service, and perform errands as required.
Requirements:

To be successful in this role, you will need:

  • One year of experience in a similar position
  • A driver's license
  • Fluency in English and Spanish
  • The ability to lift and push at least 30 Kgs
  • A positive attitude and warm welcoming smile

Salary: €35,000 - €45,000 per annum (dependent on experience)

This is an excellent opportunity to join a renowned luxury hotel brand and contribute to providing unforgettable experiences for our guests.



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