Luxury Restaurant Operations Manager

hace 3 semanas


Madrid, Madrid, España Accor Hotels A tiempo completo

The Assistant Manager is responsible for overseeing the daily operations of the restaurant, ensuring the highest standards of food and beverage service are maintained.

They plan, organize, and direct overall outlet operations, focusing on profitability, revenue generation, and customer satisfaction.

Key responsibilities include budget planning, performance analysis, profit enhancement initiatives, staff supervision, guest relations, administration, inventory management, cleanliness maintenance, staff training, scheduling, payroll management, and continuous improvement efforts.

Elevated Experience:

Delivering a bespoke luxury experience for guests, ensuring every interaction exceeds expectations involves:

  • Curating and delivering a tailored experience for discerning clientele
  • Ensuring every interaction exceeds expectations

Service Excellence:

Providing unparalleled service, setting the standard for the team to follow, includes:

  • Leading by example in providing exceptional service
  • Setting the standard for the team to follow

Tailored Offerings:

Customizing services and amenities to cater to the unique preferences and desires of our discerning clientele involves:

  • Customizing services and amenities
  • Catering to the unique preferences and desires of our discerning clientele

Attention to Detail:

Paying meticulous attention to detail in every aspect of restaurant operations, from setup to service delivery involves:

  • Paying meticulous attention to detail
  • Ensuring flawless execution in every aspect of restaurant operations

VIP Management:

Personally overseeing the needs of VIP guests, ensuring their experience is flawless and memorable involves:

  • Personally overseeing the needs of VIP guests
  • Ensuring their experience is flawless and memorable

Ambassador of Luxury:

Serving as the ambassador of luxury hospitality, embodying the values and ethos of our brand at all times involves:

  • Serving as the ambassador of luxury hospitality
  • Embodying the values and ethos of our brand at all times

Guest Relations:

Building and nurturing relationships with guests, anticipating their needs and preferences to provide proactive service involves:

  • Building and nurturing relationships with guests
  • Anticipating their needs and preferences
  • Providing proactive service


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