Restaurant Operations Manager

hace 3 semanas


Madrid, Madrid, España Accor Hotels A tiempo completo
Key Responsibilities:
  • Oversee daily restaurant operations to maintain high standards of service and quality.
  • Plan, organize, and direct overall outlet operations to ensure profitability, revenue generation, and customer satisfaction.
  • Budget planning, performance analysis, profit enhancement initiatives, staff supervision, guest relations, administration, inventory management, and cleanliness maintenance.
Leadership and Teamwork:
  • Lead by example in providing unparalleled service, setting the standard for the team to follow.
  • Customize services and amenities to cater to the unique preferences and desires of discerning clientele.
  • Promote teamwork and efficiency by cultivating positive and collaborative working relationships with colleagues across all departments.
Guest Experience and Quality Assurance:
  • Curate and deliver a bespoke luxury experience for guests, ensuring every interaction exceeds expectations.
  • Maintain strict quality control measures to ensure all facilities, amenities, and services meet or exceed luxury standards.
  • Solicit and act upon guest feedback to continuously improve and refine the restaurant experience.
Brand Representation and Community Engagement:
  • Act as a brand ambassador both on and off-site, representing our luxury brand with poise, professionalism, and grace.
  • Engage with the local community and industry partners to foster positive relationships and enhance our brand reputation.


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