Front Office Manager
hace 7 días
Company Overview: We are a leading hospitality company, committed to delivering exceptional guest experiences at our hotels. Our team is dedicated to providing warm and personalized service to every guest, making them feel at home in any location.
Job Description: As a Front Office Manager - Night Shift, you will be responsible for managing all aspects of the front office, including guest registration, porter services, business centre, telephone services, concierge services, and guest reservations. You will also perform a review of the collections at the end of the day against the client's billing, investigate any accounting discrepancies, and manage reports at the end of the day to ensure accuracy and correctness of all charges. Additionally, you will review all reservations entered on the day and arrivals of the next day, supervise and analyze agency commissions with payment errors, and solve customer problems.
Required Skills and Qualifications: To be successful in this role, you will need a customer service attitude, proven work experience as a night manager, solid written and verbal communication skills, computer skills, ability to be resourceful and proactive when issues arise, and ability to handle stress and stay calm under pressure. Office management skills are a plus.
Benefits: We offer a competitive salary of approximately 45,000 euros per year, depending on experience, as well as opportunities for professional growth and development. We welcome people of any gender, origin, sexual orientation, and religion. If you are passionate about delivering exceptional guest experiences and have a strong customer service attitude, we encourage you to apply for this exciting opportunity.
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Front Office Manager
hace 1 semana
Barcelona, Barcelona, España Holiday Inn Barcelona - Sant Cugat A tiempo completoJob DescriptionWe are looking for a Front Office Manager to join our team at Holiday Inn Barcelona - Sant Cugat.About the Role:The Front Office Manager will be responsible for managing all aspects of the front office, including guest registration, porter services, business centre, telephone services, concierge services and guest reservations. This is a key...
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Front Office Manager
hace 4 semanas
Barcelona, Barcelona, España Marriott International A tiempo completoJob SummaryThe Front Office Manager is responsible for overseeing the daily operations of the front desk, including supervising staff, managing guest services, and ensuring exceptional customer satisfaction. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.Key...
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Assistant Front Office Manager Il93
hace 4 semanas
Barcelona, Barcelona, España Accor A tiempo completoJob SummaryWe are seeking an exceptional Assistant Front Office Manager to join our pre-opening team at SLS Barcelona. In this role, you will have the opportunity to work with a talented team of professionals to deliver exceptional guest experiences.Key Responsibilities• Supervise the Front Office team to ensure seamless guest check-in and check-out...
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Front Office Supervisor
hace 18 horas
Barcelona, Barcelona, España Marriott International A tiempo completoAbout the RoleWe are seeking an exceptional Front Office Manager to join our team at Marriott International. As a key member of our front office team, you will be responsible for providing unparalleled customer service and ensuring that our guests have an unforgettable experience.
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Front Office Manager
hace 5 días
Barcelona, Barcelona, España Hosco A tiempo completoAbout The Hoxton, PoblenouWe're a series of open-house hotels, each in a neighborhood that we love. Our goal is to provide a place where guests can hang out alongside the locals and immerse themselves in the neighborhood with vibrant, welcoming public spaces.As Front Office Manager, you'll be responsible for leading and inspiring our receptionists to create...
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Luxury Hotel Front Office Manager
hace 7 días
Barcelona, Barcelona, España Accor A tiempo completo**About SLS Barcelona**SLS Barcelona, a five-star urban resort, offers an extraordinary experience in the heart of Barcelona's waterfront district. As a pre-opening team member, you'll be part of creating a new standard for seaside glamour, indulgence, and excellence.The hotel boasts 471 guestrooms, each with a terrace overlooking the city. Amenities include...
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Supervisor de Front Office
hace 7 días
Barcelona, Barcelona, España Hilton Barcelona A tiempo completoDesarrolla tu carrera en el sector hotelero con nosotros.En el Hilton Barcelona estamos buscando un/a Supervisor de Front Office para formar parte de nuestro equipo de Atención al Cliente. El hotel cuenta con 290 habitaciones y ofrece servicios de alta calidad a nuestros huéspedes.Responsabilidades del puesto:Asegurar la experiencia óptima de los clientes...
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Front Office Manager
hace 4 semanas
Barcelona, Barcelona, España Hostels A tiempo completoHostel Front Office ManagerWe are searching for a professional able to handle different tasks together and work under pressure. For us, exceptional service to our guests is a must, where solving issues is done smoothly and diplomatically.We want you to participate and co-create a very friendly atmosphere, while still being able to keep things in order and...
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Gerente de Front Office
hace 7 días
Barcelona, Barcelona, España Melia Hotels International A tiempo completoDescripción del PuestoEn Meliá Hotels International, buscamos personas apasionadas y proactivas para unirse a nuestro equipo como Gerente de Front Office. Esta oportunidad te permitirá desarrollar tus habilidades en gestión y liderazgo, trabajando en una de las empresas líderes en la industria hotelera.Responsabilidades del PuestoSer responsable del...
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Front Office Representative
hace 4 semanas
Barcelona, Barcelona, España Accor Hotels A tiempo completoJob DescriptionWe are seeking a skilled Front Office Agent to join our pre-opening team at SLS Barcelona. Under the guidance of the Front Office Manager, you will be responsible for providing exceptional service to our guests, ensuring a high level of satisfaction.Key ResponsibilitiesManage the arrival and departure processes for all guests, ensuring...
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Front Desk Manager
hace 6 días
Barcelona, Barcelona, España Hotel Arts Barcelona A tiempo completoJob OverviewIn this role, you will work as an Assistant Front Desk Manager at Hotel Arts Barcelona. The position is responsible for assisting the Front Office Manager in managing front office functions and supervising staff on a daily basis.
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Front Desk Operations Manager
hace 4 semanas
Barcelona, Barcelona, España Marriott International A tiempo completoJob SummaryAs a key member of the Front Office team at Marriott International, the Assistant Front Desk Manager plays a vital role in ensuring seamless guest experiences and exceptional service standards. Reporting to the Front Office Manager, this dynamic professional will oversee the daily operations of the front desk, supervise staff, and drive...
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Front Office Team Member
hace 1 mes
Barcelona, Barcelona, España Accor A tiempo completoAbout the Role:We are seeking a highly motivated and enthusiastic Front Office Intern to join our team at The Hoxton, Poblenou. As a Front Office Intern, you will be responsible for supporting the management of our day-to-day front office operations.Key Responsibilities:Provide exceptional customer service to our guests, ensuring their stay is memorable and...
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Assistant Front Desk Manager
hace 4 semanas
Barcelona, Barcelona, España The Ritz-Carlton A tiempo completoJob SummaryAs a key member of our Front Office team, the Front Desk Manager will assist the Front Office Manager in administering front office functions and supervising staff on a daily basis. This role is responsible for directing and working with managers and employees to carry out procedures ensuring an efficient check-in and check-out process.Key...
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Front Office Operations Coordinator
hace 4 semanas
Barcelona, Barcelona, España Ennismore A tiempo completo### Job Description#### Key Responsibilities* Assist the Front Office Manager in creating a positive and structured work environment within the department, which encourages the successful operation of the business.* Oversee the front desk team's daily operations, including check-in, check-out, and guest registration processes.* Greet and assist guests in a...
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Front Office Operations Lead
hace 2 días
Barcelona, Barcelona, España Ennismore A tiempo completoCompany OverviewThe Hoxton, Poblenou, a vibrant and eclectic hotel in the heart of Barcelona, is seeking a highly motivated Front Office Operations Lead to join our dynamic team. As part of the Ennismore group, we pride ourselves on providing unique experiences for our guests, making every stay an unforgettable one.About UsWe're a series of open-house...
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Front Office Lead
hace 4 semanas
Barcelona, Barcelona, España Hyatt Hotels Corporation A tiempo completoJob SummaryAs a Front Office Supervisor at Hyatt Hotels Corporation, you will lead a team of agents responsible for guest registration and communication of hotel services and promotions. This role provides an opportunity for casual conversation and has a direct impact on creating the guest experience. Key responsibilities include processing forms of payment,...
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Front Office Supervisor
hace 4 semanas
Barcelona, Barcelona, España Hilton Diagonal Mar A tiempo completoJob Summary:As a Front Office Supervisor at Hilton Diagonal Mar, you will be responsible for overseeing the front desk operations and ensuring a consistently high standard of service to our guests. This role requires strong leadership skills, commercial awareness, and the ability to prioritize and meet deadlines.Key Responsibilities:• Supervise front desk...
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Front Office Team Lead Position
hace 7 días
Barcelona, Barcelona, España Sls A tiempo completoJob Description:We are seeking a highly skilled Front Office Supervisor to join our pre-opening team at SLS Barcelona. Under the guidance of the Assistant Front Office Manager, you will ensure operational efficiency in all Front Office areas during shifts and provide exceptional service delivery.Key Responsibilities:- Manage arrival and departure processes...
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Front Office Leadership
hace 4 semanas
Barcelona, Barcelona, España Accor A tiempo completoJob DescriptionThe Front Office Supervisor plays a crucial role in ensuring the smooth operation of the hotel's front desk. This position requires a high level of multitasking, as the successful candidate will be responsible for managing the arrival and departure processes for all guests, coordinating with Housekeeping to track room readiness, and supporting...