Gerente de Front Office

hace 1 mes


Barcelona, Barcelona, España Melia Hotels International A tiempo completo
Descripción del Puesto

En Meliá Hotels International, buscamos personas apasionadas y proactivas para unirse a nuestro equipo como Gerente de Front Office. Esta oportunidad te permitirá desarrollar tus habilidades en gestión y liderazgo, trabajando en una de las empresas líderes en la industria hotelera.

Responsabilidades del Puesto
  • Ser responsable del departamento de Front Office, incluyendo la gestión y el control del mismo.
  • Supervisar y asegurar el cumplimiento de los estándares de Meliá.
  • Maximizar las ventas y potenciar el programa de Upselling.
  • Gestionar y liderar al equipo de Front Office.
  • Realizar un seguimiento continuo para asegurar el bienestar del cliente durante su estancia y superar sus expectativas.
Requisitos del Puesto
  • Experiencia mínima de 3 años en posición similar.
  • Inglés nivel alto, valorable otros idiomas como el Alemán.
  • Conocimiento de Opera Cloud u Opera.
  • Amplo conocimiento en los procesos operativos 'back office'.
  • Orientación al cliente y trabajo en equipo.

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