Luxury Hotel Front Office Manager

hace 3 días


Barcelona, Barcelona, España Accor A tiempo completo

**About SLS Barcelona**

SLS Barcelona, a five-star urban resort, offers an extraordinary experience in the heart of Barcelona's waterfront district. As a pre-opening team member, you'll be part of creating a new standard for seaside glamour, indulgence, and excellence.

The hotel boasts 471 guestrooms, each with a terrace overlooking the city. Amenities include rooftop dining and bars, three inviting swimming pools, a spacious ballroom, break-out rooms, a rejuvenating spa, and a state-of-the-art fitness centre.

We're looking for an experienced Front Office Manager to join our team. You'll supervise the Front Office team, ensuring exceptional service and resolving any issues that may arise.

Key Responsibilities:

  • Supervise and train the Front Office team to deliver outstanding customer service
  • Assist the Front Office Manager in maintaining a positive work environment
  • Oversee daily operations, including check-in, check-out, and guest registration processes
  • Handle cash and credit transactions, guest complaints, and inquiries professionally
  • Schedule and assign daily work, lead pre-shift meetings, and inform/train team members

**Requirements**

To succeed in this role, you'll need:

  • Minimum 2 years of Front Office experience in an upscale or lifestyle brand hotel
  • Previous experience with pre-opening is a plus
  • Ability to work independently and partner with others to promote teamwork
  • Excellent verbal and written communication skills
  • Fluency in Spanish and English

**What We Offer**

In return for your expertise, we offer:

  • A competitive salary: €45,000 - €55,000 per annum, depending on experience
  • A comprehensive benefits package, including excellent discounts across Accor brands
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

**Join Our Team**


  • Front Desk Manager

    hace 3 días


    Barcelona, Barcelona, España Hotel Arts Barcelona A tiempo completo

    Job OverviewIn this role, you will work as an Assistant Front Desk Manager at Hotel Arts Barcelona. The position is responsible for assisting the Front Office Manager in managing front office functions and supervising staff on a daily basis.

  • Front Office Duty Manager

    hace 3 semanas


    Barcelona, Barcelona, España Accor Hotels A tiempo completo

    Job SummaryAs a Front Office Duty Manager at Accor Hotels, you will be responsible for leading the daily operations of a five-star hotel. This role requires a high level of expertise and experience in hospitality management, with a focus on delivering exceptional guest experiences.Key Responsibilities• Manage hotel operations, including guest services,...


  • Barcelona, Barcelona, España Accor A tiempo completo

    Job Title: Assistant Front Office ManagerAt SLS Barcelona, we are seeking an experienced Assistant Front Office Manager to join our pre-opening team. As a key member of our Front Office team, you will be responsible for ensuring seamless guest experiences and providing exceptional service.Key Responsibilities:Supervise the Front Office team and ensure...


  • Barcelona, Barcelona, España Marriott International A tiempo completo

    Job OpportunityAs a Front Office Trainee at Marriott International, you will play a vital role in creating unforgettable experiences for our guests. Your mission will be to deliver exceptional service, ensuring that every interaction is genuine, uncomplicated, and of the highest standards.Key ResponsibilitiesParticipate in the implementation and development...

  • Front Office Trainee

    hace 4 semanas


    Barcelona, Barcelona, España Marriott International A tiempo completo

    Job SummaryWe are seeking a highly motivated and enthusiastic Front Office Trainee to join our team at Marriott International. As a Receptionist Trainee, you will be responsible for creating lasting memories for our guests by delivering an uncomplicated service with the highest standards in the hotel's areas.Key ResponsibilitiesParticipate in the...


  • Barcelona, Barcelona, España Accor A tiempo completo

    Job SummaryWe are seeking an exceptional Assistant Front Office Manager to join our pre-opening team at SLS Barcelona. In this role, you will have the opportunity to work with a talented team of professionals to deliver exceptional guest experiences.Key Responsibilities• Supervise the Front Office team to ensure seamless guest check-in and check-out...

  • Front Office Supervisor

    hace 4 semanas


    Barcelona, Barcelona, España Ennismore A tiempo completo

    Front Office Supervisor Job Description**About the Role**We are seeking a highly skilled Front Office Supervisor to join our pre-opening team at SLS Barcelona. As a key member of our front office team, you will be responsible for ensuring the operational efficiency of all front office areas during shift and delivering exceptional service to our guests.**Key...

  • Front Office Supervisor

    hace 4 semanas


    Barcelona, Barcelona, España Ennismore A tiempo completo

    Job Title: Front Office SupervisorWe are seeking a highly skilled Front Office Supervisor to join our pre-opening team at SLS Barcelona. As a key member of our front desk team, you will be responsible for ensuring the smooth operation of all front office areas during shift and delivering exceptional service to our guests.Key Responsibilities:Manage the...


  • Barcelona, Barcelona, España Accor A tiempo completo

    Company Overview: SLS Barcelona is a 5-star urban resort that embodies the essence of seaside glamour, indulgence, and excellence in Barcelona's waterfront district. This luxurious haven offers an array of exclusive amenities, including rooftop dining and bars, three inviting swimming pools, a spacious ballroom with abundant natural light, break out rooms...


  • Barcelona, Barcelona, España Ennismore A tiempo completo

    Job Title: Assistant Front Office ManagerJob Summary:We are seeking an experienced and skilled Assistant Front Office Manager to join our team at SLS Barcelona. As a key member of our Front Office team, you will be responsible for assisting the Front Office Manager in fostering a positive and structured work environment within the department, which...

  • Front Office Supervisor

    hace 4 semanas


    Barcelona, Barcelona, España Sls A tiempo completo

    Job Title: Front Office SupervisorWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at SLS Barcelona.As a Front Office Supervisor, you will be responsible for ensuring the smooth operation of the Front Office area, providing exceptional guest service, and leading a team of Front Office staff.Key Responsibilities:Manage...

  • Front Office Supervisor

    hace 3 semanas


    Barcelona, Barcelona, España Sls A tiempo completo

    Job SummaryWe are seeking a skilled Front Office Supervisor to join our pre-opening team at SLS Barcelona.Key ResponsibilitiesEnsure operational efficiency of all Front Office areas during shift and service delivery of those areas.Handle arrival and departure processes for all guests, ensuring accuracy of data in all systems.Schedule, assign daily work, lead...


  • Barcelona, Barcelona, España Accor A tiempo completo

    Job Title: Assistant Front Office ManagerJob Summary:We are seeking an experienced Assistant Front Office Manager to join our team at SLS Barcelona. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and providing exceptional customer service.Key Responsibilities:Supervise and coordinate the front desk...

  • Front Office Trainee

    hace 3 semanas


    Barcelona, Barcelona, España Marriott International A tiempo completo

    Key Responsibilities:As a Front Office Trainee, you will be responsible for delivering an extraordinary experience for our guests by providing genuine and uncomplicated service with the highest standards in the hotel's areas.Pre-Opening Period:You will have the opportunity to participate in the implementation and development of the standards of the...

  • Front Office Manager

    hace 4 semanas


    Barcelona, Barcelona, España Ennismore A tiempo completo

    Front Office ManagerWe're seeking a seasoned Front Office Manager to lead our Front of House team at The Hoxton, Poblenou. As a key member of our operations team, you'll be responsible for delivering exceptional guest experiences and ensuring seamless hotel operations.Key Responsibilities:Lead by example and coach the Front Office team to provide top-notch...


  • Barcelona, Barcelona, España Ennismore A tiempo completo

    Company OverviewSLS Barcelona is a five-star urban resort that embodies the essence of luxury and sophistication. Located in the heart of Barcelona's waterfront district, this iconic hotel offers an unparalleled experience for guests seeking the finer things in life.Job Description:We are seeking an experienced Luxury Night Operations Manager to join our...

  • Front Office Manager

    hace 5 días


    Barcelona, Barcelona, España Holiday Inn Barcelona - Sant Cugat A tiempo completo

    Job DescriptionWe are looking for a Front Office Manager to join our team at Holiday Inn Barcelona - Sant Cugat.About the Role:The Front Office Manager will be responsible for managing all aspects of the front office, including guest registration, porter services, business centre, telephone services, concierge services and guest reservations. This is a key...


  • Barcelona, Barcelona, España Accor Brazil A tiempo completo

    Job Title: Front Office Operations ManagerWe are seeking a highly organized and detail-oriented Front Office Operations Manager to join our team at SLS Barcelona. As a key member of our pre-opening team, you will be responsible for ensuring the smooth operation of all Front Office areas during shift and the delivery of exceptional guest service.Key...


  • Barcelona, Barcelona, España Accor A tiempo completo

    Located in the heart of Barcelona's waterfront district, SLS Barcelona is an urban resort that embodies the essence of seaside glamour. This five-star hotel boasts an array of exclusive amenities, including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all...


  • Barcelona, Barcelona, España Hotel Arts Barcelona A tiempo completo

    Hotel Arts Barcelona Job DescriptionWe are seeking a highly skilled and experienced Front Desk Operations Manager to join our team at Hotel Arts Barcelona.About the Role:Supports the Front Office Manager in administering front office functions and supervising staff on a daily basis.Directs and works with managers and employees to carry out procedures...