Front Office Supervisor
hace 2 semanas
We are seeking a highly skilled and experienced Front Office Supervisor to join our team at SLS Barcelona.
As a Front Office Supervisor, you will be responsible for ensuring the smooth operation of the Front Office area, providing exceptional guest service, and leading a team of Front Office staff.
Key Responsibilities:
- Manage the Front Office area, including the reception, concierge, and guest services.
- Supervise and train Front Office staff to ensure excellent guest service and high-quality standards.
- Coordinate with other departments to ensure seamless guest experiences.
- Monitor and report on Front Office performance, identifying areas for improvement.
- Develop and implement strategies to improve guest satisfaction and loyalty.
Requirements:
- Minimum 2 years of Front Office experience in a luxury hotel.
- Proven leadership and supervisory skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Fluent in Spanish and English.
We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
Apply now to join our team and be part of the SLS Barcelona experience
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