Front Office Supervisor

hace 2 semanas


Barcelona, Barcelona, España Sls A tiempo completo
Job Title: Front Office Supervisor

We are seeking a highly skilled and experienced Front Office Supervisor to join our team at SLS Barcelona.

As a Front Office Supervisor, you will be responsible for ensuring the smooth operation of the Front Office area, providing exceptional guest service, and leading a team of Front Office staff.

Key Responsibilities:

  • Manage the Front Office area, including the reception, concierge, and guest services.
  • Supervise and train Front Office staff to ensure excellent guest service and high-quality standards.
  • Coordinate with other departments to ensure seamless guest experiences.
  • Monitor and report on Front Office performance, identifying areas for improvement.
  • Develop and implement strategies to improve guest satisfaction and loyalty.

Requirements:

  • Minimum 2 years of Front Office experience in a luxury hotel.
  • Proven leadership and supervisory skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Fluent in Spanish and English.

We offer a competitive salary and benefits package, as well as opportunities for career growth and development.

Apply now to join our team and be part of the SLS Barcelona experience


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