Front Office Leadership
hace 4 semanas
Job Description
The Front Office Supervisor plays a crucial role in ensuring the smooth operation of the hotel's front desk. This position requires a high level of multitasking, as the successful candidate will be responsible for managing the arrival and departure processes for all guests, coordinating with Housekeeping to track room readiness, and supporting team members in handling guest inquiries and requests.
Key Responsibilities:
• Manage the front desk team, leading pre-shift meetings and assigning daily work
• Coordinate with Housekeeping to ensure rooms are ready for check-in
• Assist team members in handling guest inquiries and resolving complaints
• Ensure guests receive accurate and timely information about hotel amenities and services
Requirements:
• Minimum of 2 years of Front Office experience in an upscale or lifestyle brand hotel
• Previous experience with pre-opening of a hotel is a plus
• Proactive, positive, energetic, dynamic, and team-oriented individual with excellent communication skills
• Fluent in Spanish and English
• Ability to multitask and work in a fast-paced environment
What We're Looking For:
• A team player who understands and celebrates the SLS brand values
• A proactive and positive individual who is passionate about hospitality
• Someone who is humble and open to ideas and feedback
-
Front Office Lead
hace 4 semanas
Barcelona, Barcelona, España Hyatt Hotels Corporation A tiempo completoJob SummaryAs a Front Office Supervisor at Hyatt Hotels Corporation, you will lead a team of agents responsible for guest registration and communication of hotel services and promotions. This role provides an opportunity for casual conversation and has a direct impact on creating the guest experience. Key responsibilities include processing forms of payment,...
-
Front Office Manager
hace 4 semanas
Barcelona, Barcelona, España Marriott International A tiempo completoJob SummaryThe Front Office Manager is responsible for overseeing the daily operations of the front desk, including supervising staff, managing guest services, and ensuring exceptional customer satisfaction. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.Key...
-
Front Office Supervisor
hace 4 semanas
Barcelona, Barcelona, España Hyatt Hotels Corporation A tiempo completoJob SummaryAs a Front Office Supervisor at Hyatt Hotels Corporation, you will play a vital role in leading the guest registration process and communicating hotel services and promotions. This highly visible role gives you the opportunity to create a positive guest experience and develop strong leadership, communication, and relationship skills.Key...
-
Front Office Supervisor
hace 4 semanas
Barcelona, Barcelona, España Hilton Diagonal Mar A tiempo completoJob Summary:As a Front Office Supervisor at Hilton Diagonal Mar, you will be responsible for overseeing the front desk operations and ensuring a consistently high standard of service to our guests. This role requires strong leadership skills, commercial awareness, and the ability to prioritize and meet deadlines.Key Responsibilities:• Supervise front desk...
-
Gerente de Front Office
hace 7 días
Barcelona, Barcelona, España Melia Hotels International A tiempo completoDescripción del PuestoEn Meliá Hotels International, buscamos personas apasionadas y proactivas para unirse a nuestro equipo como Gerente de Front Office. Esta oportunidad te permitirá desarrollar tus habilidades en gestión y liderazgo, trabajando en una de las empresas líderes en la industria hotelera.Responsabilidades del PuestoSer responsable del...
-
Front Office Supervisor
hace 20 horas
Barcelona, Barcelona, España Marriott International A tiempo completoAbout the RoleWe are seeking an exceptional Front Office Manager to join our team at Marriott International. As a key member of our front office team, you will be responsible for providing unparalleled customer service and ensuring that our guests have an unforgettable experience.
-
Front Office Team Lead
hace 4 semanas
Barcelona, Barcelona, España Grand Hyatt Barcelona A tiempo completoJob SummaryAs a Front Office Supervisor at Grand Hyatt Barcelona, you will lead a team of agents responsible for guest registration and communication of hotel services and promotions. This role provides opportunities for casual conversation and has a direct impact on creating the guest experience. Key responsibilities include processing forms of payment,...
-
Front Office Operations Lead
hace 2 días
Barcelona, Barcelona, España Ennismore A tiempo completoCompany OverviewThe Hoxton, Poblenou, a vibrant and eclectic hotel in the heart of Barcelona, is seeking a highly motivated Front Office Operations Lead to join our dynamic team. As part of the Ennismore group, we pride ourselves on providing unique experiences for our guests, making every stay an unforgettable one.About UsWe're a series of open-house...
-
Front Office Team Member
hace 2 semanas
Barcelona, Barcelona, España AccorHotel A tiempo completoFront Office Internship OpportunityWe are seeking a motivated and enthusiastic individual to join our Front Office team as an Intern.As a Front Office Intern, you will be responsible for ensuring a smooth and efficient experience for our guests. This includes receiving and processing guest reservations, attending to incoming calls, and providing exceptional...
-
Gestor de Departamento de Front Office
hace 7 días
Barcelona, Barcelona, España Melia Hotels International A tiempo completo**¿Buscas un desafío emocionante en tu carrera?**En Meliá Hotels International, estamos buscando a un profesional apasionado y dinámico para ocupar el cargo de Gestor de Departamento de Front Office.**Conoce tus responsabilidades:**Supervisar y asegurarte del cumplimiento de los estándares de Meliá en el departamento de Front Office.Maximizar las...
-
Front Office Team Member
hace 4 semanas
Barcelona, Barcelona, España Accor Hotels A tiempo completoTo deliver exceptional service to hotel guests, you will be responsible for managing front office operations, handling guest inquiries, and providing personalized support. Key responsibilities include:**Guest Service Operations*** Assist guests with check-in, check-out, and room assignments* Respond to guest inquiries and resolve issues in a timely and...
-
Front Office Manager
hace 1 semana
Barcelona, Barcelona, España Holiday Inn Barcelona - Sant Cugat A tiempo completoJob DescriptionWe are looking for a Front Office Manager to join our team at Holiday Inn Barcelona - Sant Cugat.About the Role:The Front Office Manager will be responsible for managing all aspects of the front office, including guest registration, porter services, business centre, telephone services, concierge services and guest reservations. This is a key...
-
Front Office Supervisor
hace 4 semanas
Barcelona, Barcelona, España Hilton Diagonal Mar A tiempo completoJob Summary:A Front Office Supervisor at Hilton Diagonal Mar is responsible for overseeing the front office activities between the Guest, the hotel, and the various hotel departments. This role requires a strong commercial/business awareness and demonstration of sales capabilities.Key Responsibilities:Supervise Front Desk operations during assigned shifts to...
-
Supervisor de Front Office
hace 7 días
Barcelona, Barcelona, España Hilton Barcelona A tiempo completoDesarrolla tu carrera en el sector hotelero con nosotros.En el Hilton Barcelona estamos buscando un/a Supervisor de Front Office para formar parte de nuestro equipo de Atención al Cliente. El hotel cuenta con 290 habitaciones y ofrece servicios de alta calidad a nuestros huéspedes.Responsabilidades del puesto:Asegurar la experiencia óptima de los clientes...
-
Coordinador de Front Office
hace 1 mes
Barcelona, Barcelona, España Lodging Apartments A tiempo completo**¿Quiénes somos?****Qué ofrecemos:**Formarás parte del equipo de Front Office de Lodging Apartments en nuestras oficinas de Barcelona. Conocerás a todos los departamentos que conforman Lodging Apartments y las funciones de cada uno. Recibirás una formación para entender cómo estamos organizados y aprender a gestionar reservas a través de nuestro...
-
Front Office Representative
hace 4 semanas
Barcelona, Barcelona, España Kimpton A tiempo completoKey Responsibilities:As a Front Office Agent, you will be the primary point of contact for guests, handling transactions, offering local insights, and anticipating their needs to create a seamless experience. You will also be responsible for creating a warm atmosphere that makes our guests feel at home.Reporting Structure:You will report directly to the...
-
Gerente de Front Office
hace 1 mes
Barcelona, Barcelona, España Melia Hotels International A tiempo completo**Misión clave**En Meliá Hotels International, estamos comprometidos con ofrecer experiencias inolvidables a nuestros huéspedes. Como Gerente de Front Office, tu papel será crucial en la satisfacción de nuestros clientes.**Responsabilidades clave**Conducir y supervisar la operación diaria del departamento de Front Office, garantizando la satisfacción...
-
Front Office Representative
hace 4 semanas
Barcelona, Barcelona, España Accor Hotels A tiempo completoJob DescriptionWe are seeking a skilled Front Office Agent to join our pre-opening team at SLS Barcelona. Under the guidance of the Front Office Manager, you will be responsible for providing exceptional service to our guests, ensuring a high level of satisfaction.Key ResponsibilitiesManage the arrival and departure processes for all guests, ensuring...
-
Front Office Associate
hace 3 semanas
Barcelona, Barcelona, España AccorHotel A tiempo completoFront Office InternshipAt AccorHotel, we are seeking a highly motivated and enthusiastic individual to join our Front Office team as an intern. This is an exciting opportunity to gain hands-on experience in the hospitality industry and develop valuable skills in customer service and team collaboration.Key Responsibilities:* Ensure a smooth and efficient...
-
Front Office Representative
hace 4 semanas
Barcelona, Barcelona, España SLS Barcelona A tiempo completoHotel Front Office RepresentativeAt SLS Barcelona, we are seeking a dedicated and enthusiastic Hotel Front Office Representative to join our pre-opening team. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring a high level of guest satisfaction, and maintaining a warm, welcoming atmosphere for...