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Sales and Operations Manager

hace 2 meses


Madrid, Madrid, España Calvin Klein A tiempo completo

About the Role

We are seeking a highly skilled and experienced Area Manager to join our team at Calvin Klein. As a key member of our sales and operations team, you will be responsible for driving sales growth and achieving business objectives in your assigned region.

Key Responsibilities

  • Corporate Follow-up:
    • Ensure exceptional customer service and brand image are maintained in all stores
    • Supervise visual merchandising guidelines and adapt to regional needs to maximize impact
    • Guarantee store image and maintenance, cleanliness, staff image, and product presentation
    • Lead Trade Marketing activations and events in Point of Sale
    • Implement new retail projects according to Amsterdam guidelines
  • People Management
    • Manage, supervise, and motivate the team to achieve results
    • Provide professional development opportunities for team members, identifying training needs and organizing workshops and career plans
    • Recruit top talent in the market and retain team members
  • Product
    • Collaborate with the product department for collection selection and in-season analysis
    • Manage stocks and supervise correct replenishment and transfers of product
  • Analysis and Reporting
    • Work with the Finance Department to drive business and implement actions to achieve store budgets
    • Analyze KPIs and performance reports to recommend initiatives and improvements in-store operations
    • Keep store costs under control and aligned with budgets, specifically FTEs

Requirements

  • Minimum 4-6 years of experience in Stores Management
  • Availability to travel 2-3 days per week
  • University degree in Business Administration, Economics, Finance, or related field
  • English language proficiency at C1 level
  • Microsoft Office (Excel and PowerPoint) and ERP skills at a high level

What We Offer

  • An exciting position on an international brand
  • Great working environment
  • Corporate Offices in the heart of Madrid with canteen and parking available
  • Flexible benefits, including ticket restaurant, health insurance, transport ticket, and nursery ticket
  • Discount on Calvin Klein brands