Hotel Guest Services Representative
hace 1 día
Estimate salary: $30,000 - $50,000 per year.
About Marriott InternationalMarriott International, Inc is a global hospitality company with over 120 luxury properties in more than 35 countries. Our mission is to deliver personalized and anticipatory hospitality experiences that exceed our guests' expectations.
Job SummaryWe are seeking a Hotel Guest Services Representative to join our team at the Castillo Hotel Son Vida a Luxury Collection Hotel Mallorca. As a key member of our front-of-house team, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and enjoyable.
Main Responsibilities:- Assist guests with luggage storage, transportation, and other requests;
- Handle guest inquiries and concerns in a professional and courteous manner;
- Maintain a clean and organized lobby area;
- Conduct regular checks on hotel facilities and report any issues to management;
- Provide excellent communication skills to ensure seamless interactions with guests;
- Bachelor's degree or equivalent experience in a related field;
- Previous experience in customer-facing roles, preferably in hospitality;
- Fluency in English, Spanish, and German languages;
- Clean driving license;
- Ability to work in a fast-paced environment and adapt to changing situations;
- Knowledge of safety and security protocols;
At Marriott International, we offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package. If you are passionate about delivering exceptional customer service and have a strong desire to work in a global hospitality brand, we encourage you to apply.
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