Customer Service Specialist
hace 4 días
**About the Role**
We are looking for a highly skilled Customer Service Specialist to join our team at Cross Border Talents. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients.
**Salary and Benefits**
The salary for this position is approximately €25,000 per year, with additional benefits including meal allowance, transport allowance, and health insurance.
**Job Description**
In this role, you will be working as part of a dynamic team to provide accurate and timely responses to customer inquiries regarding products and services. Your primary responsibilities will include resolving customer issues via phone, email, and chat, aiming for high satisfaction in every interaction.
You will also be responsible for effectively troubleshooting problems and escalating complex cases as needed, documenting customer interactions thoroughly and accurately.
**Required Skills and Qualifications**
To be successful in this role, you will need to possess strong communication skills, with excellent English proficiency and native or fluent Dutch language skills.
You will also need to have previous experience in customer service or a similar role, with a flexible availability to work varied shifts, including weekends.
**Benefits**
As a valued member of our team, you will enjoy a range of benefits, including meal allowance, transport allowance, and health insurance. You will also have access to on-site amenities and opportunities for professional growth.
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