Highly Competitive Customer Support Specialist

hace 3 semanas


Barcelona, Barcelona, España Cpm International A tiempo completo

Customer Care Executive Role Overview

We are seeking a highly skilled and motivated Customer Care Executive to join our team at CPM International. In this role, you will be responsible for delivering exceptional customer service and support to clients worldwide.

About the Job

The successful candidate will have excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment. You will be responsible for resolving customer complaints and issues in a timely and professional manner, while also providing ongoing support and guidance to ensure customer satisfaction.

What We Offer

In addition to a highly competitive salary of €24,300 per annum, we offer a range of benefits including:

  • A generous meal voucher scheme
  • A commuting allowance of €50 per month
  • Monthly incentives based on performance up to €175
  • A relocation package or sign-on bonus of €600
  • Paid contingency days
  • A hybrid working model in an outstanding work location and facilities
  • Fully paid training and development opportunities

Requirements

To be considered for this role, you must have:

  • A fluent level of Dutch and English (both spoken and written)
  • Excellent communication and customer-facing skills
  • Ability to interact with customers by phone and email
  • Good team player skills with the ability to work with teams regionally and globally

About Us

CPM International is a global company with a presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.



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